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Customer Insights Analyst — CX & VoC Data Storyteller

Parts Town, Plattsburgh, NY, United States


A leading parts distributor in the United States is seeking a Customer Insights Analyst to enhance their Voice of the Customer program. The candidate will translate customer feedback into actionable insights, manage CX platforms like Qualtrics, and support cross-functional teams. The ideal profile includes strong data storytelling abilities with 3+ years in customer insights, hands-on experience in analytics tools, and a knack for translating complex data into clear recommendations. The role offers a salary range of $72,617.47 – $94,301.86 annually and comprehensive benefits.
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