Team Member

Position Title: Restaurant Team Member

Reports To: Restaurant Manager

Overview:

A Dunkin' Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin' operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

* Follow Brand standards, recipes, and systems

* Follow food safety standards

* Prepare food and beverages

* Assemble and package orders

* Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions

* Maintain a clean and organized workstation

* Clean equipment, service areas, and guest areas

* Stock items, such as cups, lids, etc. at the workstation

* Take orders at the Drive Thru or Front Counter and handle payments (if applicable)

* Meet speed of service standards while delivering accurate orders to guests

* Serve and communicate with guests

* Maintain a guest-focused culture in the restaurant

* Communicate effectively with managers and coworkers

* Organize and maintain stock room and refrigerated areas

Education/Experience:

* None

Key Competencies:

* Works well with others in a fast-paced team environment

* On time, demonstrates honesty and a positive attitude

* Willingness to learn and adapt to change

* Guest focused

Physical Demands/Working Conditions:

* Standing on feet

* Repetitive motion, including bending, stooping, and reaching

* Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)

* Working in a small space

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