Crew Member

Position Title: Crew Member

Reports To: Restaurant Manager

This is a Dual Brand Location, meaning, this building provides Dunkin' and Jimmy John's to the Aurora community. Employees may be cross-trained between the brands.

Overview:

A Dunkin' Restaurant Crew Member is generally responsible for preparing food and beverages according to Dunkin' operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

* Follow Brand standards, recipes, and systems
* Follow food safety standards
* Prepare food and beverages
* Assemble and package orders
* Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
* Maintain a clean and organized workstation
* Clean equipment, service areas, and guest areas
* Stock items, such as cups, lids, etc. at the workstation
* Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
* Meet speed of service standards while delivering accurate orders to guests
* Serve and communicate with guests
* Maintain a guest-focused culture in the restaurant
* Communicate effectively with managers and coworkers
* Organize and maintain stock room and refrigerated areas

Education/Experience:

* None

Key Competencies:

* Works well with others in a fast-paced team environment
* On time, demonstrates honesty and a positive attitude
* Willingness to learn and adapt to change
* Guest focused

Physical Demands/Working Conditions:

* Standing on feet
* Repetitive motion, including bending, stooping, and reaching
* Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
* Working in a small space

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