Manager, Educational Content & Design
ASPCA, Asheville, NC, United States
Summary
Lifesaving impact, rewarding careers. For more than 150 years, the ASPCA has been on the frontlines to save, transform and protect the lives of millions of animals. As the worldwide leader in spay
euter training, the ASPCA Spay/Neuter Alliance (ASNA) plays a critical role in reducing shelter euthanasia rates nationwide. The Manager, Educational Content & Design creates and oversees compelling, mission‑aligned visual resources and engaging educational materials that help us share our gold‑standard practices in an accessible and impactful way.
Who We Are
ASNA is the premier training center for high-volume spay
euter (HQHVSN) services and education. Since 2005, we have altered an average of 20,000 animals annually and trained more than 6,500 veterinary professionals and student externs at our Asheville campus. We provide extensive free online training through ASPCAPro and ASPCA Learn and help agencies nationwide open, operate and sustain high-quality spay
euter programs.
What You’ll Do
In this role, you’ll take charge of our internal resource library, craft classroom presentations that transform complex concepts into practical skills, create engaging resources for our network of spay
euter clinics, and support our go-getting team with project management, accuracy, consistency and creativity.
Responsibilities
Internal Resource Library Management
Create and format internal-facing documents, SOPs, staff training and employee resources.
Ensure accuracy, quality, and consistency across internal documentation.
Oversee documentation workflows for ASNA staff, including review and updates.
Manage the internal resource library to ensure materials are current, accessible and easy to use.
Visual Design
Design and format external-facing teaching resources, marketing materials and presentations.
Design campus signage to create a cohesive visit experience.
Simplify complex concepts, data and stories into informative, digestible, visually engaging materials.
Collaborate with Creative Strategy & Branding to ensure all assets and collateral are visually consistent and adhere to the ASPCA Brand Book.
Administrative
Participate and contribute updates during team and departmental meetings and work cross-functionally with other members of the team.
Engage in consistent and regular reporting to manager, including giving and receiving effective feedback.
Other responsibilities as required by manager.
Professional Development and Organizational Support
Commit to operating in alignment with our Core Values of Commitment, Ownership, Team, Elevate, and Impact.
Fully engage in the self-performance management process including annual reviews, regular feedback sessions, required compliance training, and goal setting.
Actively seek individual development opportunities in relation to job function.
Participate in assigned ASNA department and program specific projects, cross-departmental working groups, and any other assigned commitments to support ASPCA 2030 goals.
Under the supervision of the DOL, and in respect to related job duties under the Programs Team umbrella, ensure:
Program policies and strategies that support ASNA’s high standards of quality and best practices.
All aspects of operations are enforced with campus-wide consistency and adherence to all federal, state and local regulations.
A positive learning environment across campus supportive of ASNA culture.
Perform all other duties as assigned by the Director, Educational Content or the ASNA Senior Leadership Team.
Qualifications
Excellent eye for detail.
Fluency in Microsoft PowerPoint, Word and Excel required.
Strong sense of written language.
Ability to meet deadlines and work quickly under pressure.
Ability to process constructive artistic feedback and work independently.Ability to share knowledge and train others in best practices and protocols.
Excellent organizational, project management and time-management skills required.
Exemplifies the ASPCA’s Core Values:
Has Commitment and dedication to improving the lives of animals.
Demonstrates Ownership and feels responsible for outcomes.
Believes in Team – that we are stronger together.
Seeks to Elevate others and reimagine what is possible.
Focuses on Impact, specifically making change for animals.
Education and Work Experience
High School Diploma, GED or equivalent.
3+ years of professional experience in graphic design or bachelor’s or associate’s degree in related field required.
Experience with Adobe InDesign, Photoshop, and Illustrator required.
Experience with branding and ability to adhere to company design guidelines for brand, style, colors, fonts, etc. required.
Experience in photography and/or videography, including Premiere Pro, a plus.
Experience working in Canva or similar software, a plus.
Portfolio must be submitted with application to showcase recent engaging design work.
Compensation & Benefits
Starting Pay
Target range for new hires: $28.85 – $31.25 hourly. Salary may be increased beyond the maximum hiring range based on performance.
Benefits
Affordable health coverage, including medical, employer-paid dental, and optional vision coverage.
Flexible time off that includes vacation, sick and bereavement, paid parental leave, 10 company paid holidays, and paid personal time off.
Competitive 401(k) plan with generous employer contributions—match dollar for dollar up to 4% plus an additional 4% contribution.
Robust professional development opportunities including classes, on-the-job training, coaching and mentorship, internal mobility, field support, and more.
Work Hours & Location
The position is an on-site role at the ASPCA Spay/Neuter Alliance campus in Asheville, NC. Typical hours: 8 a.m. – 5 p.m., Monday–Thursday; 8 a.m. – 12 p.m. on Fridays. Flexibility required for program needs, including varied daily shifts, weekends, evenings and holidays. Ability to travel up to 5% as needed.
Equal Employment Opportunity
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or otherwise participate in the application process.
Individuals seeking employment are considered without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V).
#J-18808-Ljbffr
Lifesaving impact, rewarding careers. For more than 150 years, the ASPCA has been on the frontlines to save, transform and protect the lives of millions of animals. As the worldwide leader in spay
euter training, the ASPCA Spay/Neuter Alliance (ASNA) plays a critical role in reducing shelter euthanasia rates nationwide. The Manager, Educational Content & Design creates and oversees compelling, mission‑aligned visual resources and engaging educational materials that help us share our gold‑standard practices in an accessible and impactful way.
Who We Are
ASNA is the premier training center for high-volume spay
euter (HQHVSN) services and education. Since 2005, we have altered an average of 20,000 animals annually and trained more than 6,500 veterinary professionals and student externs at our Asheville campus. We provide extensive free online training through ASPCAPro and ASPCA Learn and help agencies nationwide open, operate and sustain high-quality spay
euter programs.
What You’ll Do
In this role, you’ll take charge of our internal resource library, craft classroom presentations that transform complex concepts into practical skills, create engaging resources for our network of spay
euter clinics, and support our go-getting team with project management, accuracy, consistency and creativity.
Responsibilities
Internal Resource Library Management
Create and format internal-facing documents, SOPs, staff training and employee resources.
Ensure accuracy, quality, and consistency across internal documentation.
Oversee documentation workflows for ASNA staff, including review and updates.
Manage the internal resource library to ensure materials are current, accessible and easy to use.
Visual Design
Design and format external-facing teaching resources, marketing materials and presentations.
Design campus signage to create a cohesive visit experience.
Simplify complex concepts, data and stories into informative, digestible, visually engaging materials.
Collaborate with Creative Strategy & Branding to ensure all assets and collateral are visually consistent and adhere to the ASPCA Brand Book.
Administrative
Participate and contribute updates during team and departmental meetings and work cross-functionally with other members of the team.
Engage in consistent and regular reporting to manager, including giving and receiving effective feedback.
Other responsibilities as required by manager.
Professional Development and Organizational Support
Commit to operating in alignment with our Core Values of Commitment, Ownership, Team, Elevate, and Impact.
Fully engage in the self-performance management process including annual reviews, regular feedback sessions, required compliance training, and goal setting.
Actively seek individual development opportunities in relation to job function.
Participate in assigned ASNA department and program specific projects, cross-departmental working groups, and any other assigned commitments to support ASPCA 2030 goals.
Under the supervision of the DOL, and in respect to related job duties under the Programs Team umbrella, ensure:
Program policies and strategies that support ASNA’s high standards of quality and best practices.
All aspects of operations are enforced with campus-wide consistency and adherence to all federal, state and local regulations.
A positive learning environment across campus supportive of ASNA culture.
Perform all other duties as assigned by the Director, Educational Content or the ASNA Senior Leadership Team.
Qualifications
Excellent eye for detail.
Fluency in Microsoft PowerPoint, Word and Excel required.
Strong sense of written language.
Ability to meet deadlines and work quickly under pressure.
Ability to process constructive artistic feedback and work independently.Ability to share knowledge and train others in best practices and protocols.
Excellent organizational, project management and time-management skills required.
Exemplifies the ASPCA’s Core Values:
Has Commitment and dedication to improving the lives of animals.
Demonstrates Ownership and feels responsible for outcomes.
Believes in Team – that we are stronger together.
Seeks to Elevate others and reimagine what is possible.
Focuses on Impact, specifically making change for animals.
Education and Work Experience
High School Diploma, GED or equivalent.
3+ years of professional experience in graphic design or bachelor’s or associate’s degree in related field required.
Experience with Adobe InDesign, Photoshop, and Illustrator required.
Experience with branding and ability to adhere to company design guidelines for brand, style, colors, fonts, etc. required.
Experience in photography and/or videography, including Premiere Pro, a plus.
Experience working in Canva or similar software, a plus.
Portfolio must be submitted with application to showcase recent engaging design work.
Compensation & Benefits
Starting Pay
Target range for new hires: $28.85 – $31.25 hourly. Salary may be increased beyond the maximum hiring range based on performance.
Benefits
Affordable health coverage, including medical, employer-paid dental, and optional vision coverage.
Flexible time off that includes vacation, sick and bereavement, paid parental leave, 10 company paid holidays, and paid personal time off.
Competitive 401(k) plan with generous employer contributions—match dollar for dollar up to 4% plus an additional 4% contribution.
Robust professional development opportunities including classes, on-the-job training, coaching and mentorship, internal mobility, field support, and more.
Work Hours & Location
The position is an on-site role at the ASPCA Spay/Neuter Alliance campus in Asheville, NC. Typical hours: 8 a.m. – 5 p.m., Monday–Thursday; 8 a.m. – 12 p.m. on Fridays. Flexibility required for program needs, including varied daily shifts, weekends, evenings and holidays. Ability to travel up to 5% as needed.
Equal Employment Opportunity
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or otherwise participate in the application process.
Individuals seeking employment are considered without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V).
#J-18808-Ljbffr