Talent'd HR Solutions is hiring: Network Engineer in San Francisco
Talent'd HR Solutions, San Francisco, CA, United States
Wells Fargo is hiring a Network Engineer to support enterprise network infrastructure. The position involves assisting with installation, maintenance, and operational support of networking systems while ensuring reliable and secure connectivity across services.
Key Responsibilities Network Infrastructure Support Participate in the installation, support, and maintenance of network infrastructure.
Assist end users with technical issues related to hardware and applications.
Troubleshoot networks, systems, and applications to identify and resolve operational problems.
Integrate and maintain network services including switches, routers, firewalls, wireless networks, and network security components.
Operations and Process Management Follow established operational procedures and network best practices.
Maintain documentation and ensure compliance with administrative processes such as change management and ticket updates.
Apply security and regulatory policies when designing and implementing network solutions.
Monitoring and Incident Management Monitor alerts and network events using NMS tools across technologies such as F5, Cisco, Fortinet, Voice, and SD-WAN.
Perform initial diagnosis, troubleshooting, and incident ticket creation.
Acknowledge and respond to alerts within defined SLAs and MTTA timelines.
Resolve Level-1 network incidents using defined runbooks and SOPs.
Troubleshooting and Escalation Carry out basic troubleshooting for routers, switches, firewalls, load balancers, and VPN connectivity issues.
Assist in identifying false alerts and contribute to noise reduction activities.
Escalate issues to L2 or L3 teams following proper processes and communication channels.
Documentation and Collaboration Update incident tickets with accurate notes, logs, and resolution details.
Maintain and improve L1 documentation, runbooks, and knowledge base articles.
Collaborate with global NOC or NMC teams during shift handovers.
Provide timely updates to stakeholders during active incidents.
Participate in team discussions, quality reviews, and continuous improvement activities.
Technical Skills and Knowledge Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VLANs, routing, and switching.
Familiarity with Cisco IOS or ASA, Fortinet platforms, and F5 technologies.
Exposure to monitoring tools such as SolarWinds, Splunk, or FortiAnalyzer.
Basic knowledge of VPN technologies and firewall rules.
Wells Fargo & Company is a leading multinational financial services firm headquartered in San Francisco, California, USA. Founded in 1852, the company has grown into one of the largest banks in the United States, serving millions of customers through a vast network of branches, ATMs, and digital platforms. With over 250,000 employees worldwide, Wells Fargo offers a wide range of services including banking, investments, mortgage, and consumer finance. Its mission is to help customers succeed financially by providing reliable, accessible, and innovative financial solutions.
Wells Fargo is consistently ranked among the top U.S. banks by assets and market capitalization, and it plays a significant role in both retail and commercial banking sectors. In recent years, the company has focused on strengthening its compliance and operational integrity following past regulatory challenges, while investing heavily in digital transformation to improve customer experience. Notable recent developments include expanding its sustainability initiatives and increasing support for small businesses and community development projects.
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Key Responsibilities Network Infrastructure Support Participate in the installation, support, and maintenance of network infrastructure.
Assist end users with technical issues related to hardware and applications.
Troubleshoot networks, systems, and applications to identify and resolve operational problems.
Integrate and maintain network services including switches, routers, firewalls, wireless networks, and network security components.
Operations and Process Management Follow established operational procedures and network best practices.
Maintain documentation and ensure compliance with administrative processes such as change management and ticket updates.
Apply security and regulatory policies when designing and implementing network solutions.
Monitoring and Incident Management Monitor alerts and network events using NMS tools across technologies such as F5, Cisco, Fortinet, Voice, and SD-WAN.
Perform initial diagnosis, troubleshooting, and incident ticket creation.
Acknowledge and respond to alerts within defined SLAs and MTTA timelines.
Resolve Level-1 network incidents using defined runbooks and SOPs.
Troubleshooting and Escalation Carry out basic troubleshooting for routers, switches, firewalls, load balancers, and VPN connectivity issues.
Assist in identifying false alerts and contribute to noise reduction activities.
Escalate issues to L2 or L3 teams following proper processes and communication channels.
Documentation and Collaboration Update incident tickets with accurate notes, logs, and resolution details.
Maintain and improve L1 documentation, runbooks, and knowledge base articles.
Collaborate with global NOC or NMC teams during shift handovers.
Provide timely updates to stakeholders during active incidents.
Participate in team discussions, quality reviews, and continuous improvement activities.
Technical Skills and Knowledge Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VLANs, routing, and switching.
Familiarity with Cisco IOS or ASA, Fortinet platforms, and F5 technologies.
Exposure to monitoring tools such as SolarWinds, Splunk, or FortiAnalyzer.
Basic knowledge of VPN technologies and firewall rules.
Wells Fargo & Company is a leading multinational financial services firm headquartered in San Francisco, California, USA. Founded in 1852, the company has grown into one of the largest banks in the United States, serving millions of customers through a vast network of branches, ATMs, and digital platforms. With over 250,000 employees worldwide, Wells Fargo offers a wide range of services including banking, investments, mortgage, and consumer finance. Its mission is to help customers succeed financially by providing reliable, accessible, and innovative financial solutions.
Wells Fargo is consistently ranked among the top U.S. banks by assets and market capitalization, and it plays a significant role in both retail and commercial banking sectors. In recent years, the company has focused on strengthening its compliance and operational integrity following past regulatory challenges, while investing heavily in digital transformation to improve customer experience. Notable recent developments include expanding its sustainability initiatives and increasing support for small businesses and community development projects.
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