Sr. Network Engineer Job at Xerox AG in Phoenix
Xerox AG, Phoenix, AZ, United States
Sr. Network Engineer
General Information
Country: United States
Department: ENGINEERING SUPPORT
Date: Tuesday, December 23, 2025
Working time: Full-time
Ref#: 20036805
Job Level: Specialist
Job Type: Experienced
Job Field: ENGINEERING SUPPORT
Seniority Level: Associate
Currency: USD - United States - US
Annual Base Salary Minimum: 61,320
Annual Base Salary Maximum: 122,640
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers https://xerox.avature.net/en_US/careers , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers https://xerox.avature.net/en_US/careers .
Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client‑centric and digitally‑driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
The Senior Network Engineer is responsible for designing, implementing, and maintaining complex network infrastructures for multiple clients in a Managed Service Provider (MSP) environment. This role involves advanced troubleshooting, performance optimization, and ensuring high availability of network services. The engineer will serve as an escalation point for the NOC team and collaborate with clients to deliver secure, scalable, and reliable network solutions.
Key Responsibilities
Network Design & Implementation architect and deploy LAN/WAN, SD‑WAN, VPN, and wireless solutions for client environments.
Configure and optimize routers, switches, firewalls, and load balancers.
Monitoring & Maintenance oversee network monitoring tools (e.g., Datto, LogicMonitor, PRTG) to ensure uptime and performance.
Perform proactive maintenance and capacity planning.
Troubleshooting & Escalation act as Tier 3 escalation for complex network issues and conduct root cause analysis to implement permanent fixes.
Change Management & ITIL Compliance follow ITIL‑aligned processes for Incident, Problem, and Change Management; prepare and submit detailed change requests, including risk assessments, rollback plans, and impact analysis; participate in Change Advisory Board (CAB) meetings and ensure all changes are documented and approved before implementation.
Security & Compliance implement network security best practices, including firewall policies, IDS/IPS, and VLAN segmentation; ensure compliance with industry standards (e.g., PCI‑DSS, HIPAA).
Documentation & Reporting maintain accurate network diagrams, configurations, SOPs, and change logs; provide regular performance and incident reports to management and clients.
Client Interaction collaborate with clients on network strategy, upgrades, and migrations; participate in technical meetings and provide consultative guidance.
Required Qualifications
Education : Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
Experience 5+ years in network engineering roles, preferably in MSP or NOC environments; hands‑on experience with Cisco, Juniper, Fortinet, Palo Alto, or similar platforms.
Certifications CCNP or equivalent required; CCIE, JNCIP, or similar preferred; ITIL Foundation certification strongly preferred.
Technical Skills strong knowledge of TCP/IP, BGP, OSPF, MPLS, VLANs, QoS; proficiency in network monitoring and troubleshooting tools; familiarity with cloud networking (AWS, Azure) and SD‑WAN technologies.
Soft Skills excellent communication and client‑facing skills; ability to mentor junior engineers and work in a fast‑paced environment.
Preferred Qualifications
Experience with scripting/automation (Python, Ansible).
Exposure to virtualization (VMware, Hyper‑V) and storage networking.
Work Environment
24/7 NOC operations; may require on‑call rotation.
Ability to work under pressure and manage multiple priorities.
#LI-DH1
#LI-REMOTE
Equal Opportunity Employer
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e‑mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
#J-18808-Ljbffr
In Summary: The Senior Network Engineer is responsible for designing, implementing, and maintaining complex network infrastructures for multiple clients in a Managed Service Provider (MSP) environment . The engineer will serve as an escalation point for the NOC team and collaborate with clients to deliver secure, scalable, and reliable network solutions .
En Español: Sr. Ingeniero de Red Información General País: Departamento de Estados Unidos: DATE DE SUSPORTAD EN ENGINEERING La fecha del trabajo es el martes 23 de diciembre de 2025 Tiempo de trabajo: A tiempo completo Ref#: 20036805 Nivel de empleo: Tipo de puesto de trabajo especialista: Campo de trabajo experimentado: ENGINERING SUPPORTADO nivel de antigüedad: Moneda asociada: USD - Estados Unidos - EE.UU. Mínimo salario base anual mínimo: 61,320 Salario básico anual máximo: 122,640 El rango salarial anterior representa la gama baja y alta en la moneda local de Xeroxs para este cargo y se refleja en una cantidad anualizada. Aprovechando nuestra posición de liderazgo en la tecnología de impresión de oficina y producción, nos hemos expandido a software y servicios para impulsar sosteniblemente el lugar de trabajo híbrido de hoy y mañana. Hoy en día, Xerox continúa su legado de innovación para ofrecer soluciones tecnológicas centradas en el cliente y impulsadas digitalmente y satisfacer las necesidades de la fuerza laboral global distribuida actual. Desde los entornos industriales hasta las oficinas, nuestras ofertas diferenciadas de negocios y tecnologías y servicios financieros son soluciones esenciales de tecnología del sitio de trabajo que conducen al éxito de nuestros clientes. En xerox, hacemos trabajo, trabajamos. Obtenga más información sobre nosotros en www.xerox.com. El Ingeniero Senior Network es responsable de diseñar, implementar y mantener infraestructuras complejas de red para múltiples clientes en un entorno de proveedor de servicios administrados (MSP). El ingeniero servirá como un punto de escalación para el equipo NOC y colaborar con los clientes para ofrecer soluciones de red seguras, escalables y fiables. Realizar diseño e implementación de redes clave Responsibilities Network Design & Implementation arquitecto y implementar LAN / WAN, SD-WAN, VPN y soluciones inalámbricas para entornos del cliente. Configurar y optimizar routers, interruptores, cortafuegos y balanceadores de carga. Monitoreo y mantenimiento suave supervisa las herramientas de monitorización de red (por ejemplo, Datto, LogicMonitor, PRTG) para garantizar tiempo de actividad y rendimiento. Performar una planificación proactiva. La resolución de problemas y la implantación actúan como una escalada de nivel 3 para problemas complejos de red y llevar a cabo soluciones raíz para proporcionar soluciones permanentes. Los requisitos básicos de gestión y cumplimiento ITIL: Cumplimiento TIPSI; TICIP, Gestión de Problemas y Mudanzas Tecnológicas; Las mejores prácticas técnicas de control de seguridad y desarrollo de conocimientos necesarios en las plataformas informáticas, incluidas las pruebas de acceso a datos, análisis de configuración de información, etc. Obtenga más información en www.xerox.com y descubra nuestro compromiso con la diversidad e inclusión: https://www.xerex. com/en-us/jobs/diversity. Las personas con discapacidades que necesiten un alojamiento razonable para solicitar o competir por empleo con Xerox pueden solicitar dicho alojamento enviando un correo electrónico a XerozStaffingAdminCenter@xeroz.com. Asegúrese de incluir su nombre, el trabajo que le interesa y el alojimiento que está buscando. #J-18808-Ljbffr
General Information
Country: United States
Department: ENGINEERING SUPPORT
Date: Tuesday, December 23, 2025
Working time: Full-time
Ref#: 20036805
Job Level: Specialist
Job Type: Experienced
Job Field: ENGINEERING SUPPORT
Seniority Level: Associate
Currency: USD - United States - US
Annual Base Salary Minimum: 61,320
Annual Base Salary Maximum: 122,640
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers https://xerox.avature.net/en_US/careers , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers https://xerox.avature.net/en_US/careers .
Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client‑centric and digitally‑driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
The Senior Network Engineer is responsible for designing, implementing, and maintaining complex network infrastructures for multiple clients in a Managed Service Provider (MSP) environment. This role involves advanced troubleshooting, performance optimization, and ensuring high availability of network services. The engineer will serve as an escalation point for the NOC team and collaborate with clients to deliver secure, scalable, and reliable network solutions.
Key Responsibilities
Network Design & Implementation architect and deploy LAN/WAN, SD‑WAN, VPN, and wireless solutions for client environments.
Configure and optimize routers, switches, firewalls, and load balancers.
Monitoring & Maintenance oversee network monitoring tools (e.g., Datto, LogicMonitor, PRTG) to ensure uptime and performance.
Perform proactive maintenance and capacity planning.
Troubleshooting & Escalation act as Tier 3 escalation for complex network issues and conduct root cause analysis to implement permanent fixes.
Change Management & ITIL Compliance follow ITIL‑aligned processes for Incident, Problem, and Change Management; prepare and submit detailed change requests, including risk assessments, rollback plans, and impact analysis; participate in Change Advisory Board (CAB) meetings and ensure all changes are documented and approved before implementation.
Security & Compliance implement network security best practices, including firewall policies, IDS/IPS, and VLAN segmentation; ensure compliance with industry standards (e.g., PCI‑DSS, HIPAA).
Documentation & Reporting maintain accurate network diagrams, configurations, SOPs, and change logs; provide regular performance and incident reports to management and clients.
Client Interaction collaborate with clients on network strategy, upgrades, and migrations; participate in technical meetings and provide consultative guidance.
Required Qualifications
Education : Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
Experience 5+ years in network engineering roles, preferably in MSP or NOC environments; hands‑on experience with Cisco, Juniper, Fortinet, Palo Alto, or similar platforms.
Certifications CCNP or equivalent required; CCIE, JNCIP, or similar preferred; ITIL Foundation certification strongly preferred.
Technical Skills strong knowledge of TCP/IP, BGP, OSPF, MPLS, VLANs, QoS; proficiency in network monitoring and troubleshooting tools; familiarity with cloud networking (AWS, Azure) and SD‑WAN technologies.
Soft Skills excellent communication and client‑facing skills; ability to mentor junior engineers and work in a fast‑paced environment.
Preferred Qualifications
Experience with scripting/automation (Python, Ansible).
Exposure to virtualization (VMware, Hyper‑V) and storage networking.
Work Environment
24/7 NOC operations; may require on‑call rotation.
Ability to work under pressure and manage multiple priorities.
#LI-DH1
#LI-REMOTE
Equal Opportunity Employer
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e‑mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
#J-18808-Ljbffr
In Summary: The Senior Network Engineer is responsible for designing, implementing, and maintaining complex network infrastructures for multiple clients in a Managed Service Provider (MSP) environment . The engineer will serve as an escalation point for the NOC team and collaborate with clients to deliver secure, scalable, and reliable network solutions .
En Español: Sr. Ingeniero de Red Información General País: Departamento de Estados Unidos: DATE DE SUSPORTAD EN ENGINEERING La fecha del trabajo es el martes 23 de diciembre de 2025 Tiempo de trabajo: A tiempo completo Ref#: 20036805 Nivel de empleo: Tipo de puesto de trabajo especialista: Campo de trabajo experimentado: ENGINERING SUPPORTADO nivel de antigüedad: Moneda asociada: USD - Estados Unidos - EE.UU. Mínimo salario base anual mínimo: 61,320 Salario básico anual máximo: 122,640 El rango salarial anterior representa la gama baja y alta en la moneda local de Xeroxs para este cargo y se refleja en una cantidad anualizada. Aprovechando nuestra posición de liderazgo en la tecnología de impresión de oficina y producción, nos hemos expandido a software y servicios para impulsar sosteniblemente el lugar de trabajo híbrido de hoy y mañana. Hoy en día, Xerox continúa su legado de innovación para ofrecer soluciones tecnológicas centradas en el cliente y impulsadas digitalmente y satisfacer las necesidades de la fuerza laboral global distribuida actual. Desde los entornos industriales hasta las oficinas, nuestras ofertas diferenciadas de negocios y tecnologías y servicios financieros son soluciones esenciales de tecnología del sitio de trabajo que conducen al éxito de nuestros clientes. En xerox, hacemos trabajo, trabajamos. Obtenga más información sobre nosotros en www.xerox.com. El Ingeniero Senior Network es responsable de diseñar, implementar y mantener infraestructuras complejas de red para múltiples clientes en un entorno de proveedor de servicios administrados (MSP). El ingeniero servirá como un punto de escalación para el equipo NOC y colaborar con los clientes para ofrecer soluciones de red seguras, escalables y fiables. Realizar diseño e implementación de redes clave Responsibilities Network Design & Implementation arquitecto y implementar LAN / WAN, SD-WAN, VPN y soluciones inalámbricas para entornos del cliente. Configurar y optimizar routers, interruptores, cortafuegos y balanceadores de carga. Monitoreo y mantenimiento suave supervisa las herramientas de monitorización de red (por ejemplo, Datto, LogicMonitor, PRTG) para garantizar tiempo de actividad y rendimiento. Performar una planificación proactiva. La resolución de problemas y la implantación actúan como una escalada de nivel 3 para problemas complejos de red y llevar a cabo soluciones raíz para proporcionar soluciones permanentes. Los requisitos básicos de gestión y cumplimiento ITIL: Cumplimiento TIPSI; TICIP, Gestión de Problemas y Mudanzas Tecnológicas; Las mejores prácticas técnicas de control de seguridad y desarrollo de conocimientos necesarios en las plataformas informáticas, incluidas las pruebas de acceso a datos, análisis de configuración de información, etc. Obtenga más información en www.xerox.com y descubra nuestro compromiso con la diversidad e inclusión: https://www.xerex. com/en-us/jobs/diversity. Las personas con discapacidades que necesiten un alojamiento razonable para solicitar o competir por empleo con Xerox pueden solicitar dicho alojamento enviando un correo electrónico a XerozStaffingAdminCenter@xeroz.com. Asegúrese de incluir su nombre, el trabajo que le interesa y el alojimiento que está buscando. #J-18808-Ljbffr