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USAN, Inc. is hiring: Network Engineer - Hybrid - Norcross, GA in Norcross

USAN, Inc., Norcross, GA, United States


Overview
USAN, an Atlanta‑based company with nationwide operations, is seeking a Network Engineer to join our Operations team. This role is responsible for the design, implementation, and ongoing management of enterprise network infrastructure. The Network Engineer will troubleshoot connectivity issues across routers, switches, firewalls, Internet circuits, VPN, DMVPN, and private MPLS connections.

USAN’s network environment is built primarily on Cisco technologies. Candidates should understand internal network segmentation, least‑privileged access, and modern network security design principles. Proficiency in designing, deploying, and troubleshooting access control rules on Cisco firewalls is essential.

Professional Experience

3 to 5 years of experience designing, implementing, and troubleshooting Cisco‑based networks, firewalls, switches, and routers

Networking and Technical Expertise

Experience designing, deploying, and troubleshooting routed and switched corporate networks using Cisco routers and Layer‑2/Layer‑3 switches

Strong proficiency with Cisco ASA and Cisco Firepower security platforms

Familiarity with routing protocols including BGP, EIGRP, OSPF, DMVPN, and RIP

Hands‑on experience with AWS networking services such as VPC, Security Groups, routing, and VPN

Experience configuring, maintaining, and troubleshooting Network Access Control (NAC) systems such as Cisco ISE or FortiNAC

Proficiency with Linux and Microsoft Windows operating systems

Strong working knowledge of the Microsoft Office Suite

Experience with Change Management and ITIL practices

Ability to document network architecture, procedures, and engineering standards

Experience using diagramming tools such as Visio, Lucidchart, or similar

Technical Responsibilities

Design, configure, test, and troubleshoot USAN’s routers, switches, and firewalls

Produce network diagrams, IP engineering documentation, and related technical materials

Program and troubleshoot Layer‑2 and Layer‑3 switching hardware

Program and troubleshoot Cisco routing equipment

Design, deploy, and troubleshoot firewall connectivity including access control rules, VPN, DMVPN, MPLS, and wireless technologies

Participate in and follow established change management procedures

Provide third‑level support for all network and firewall‑related issues

Perform additional duties as assigned by department leadership

Organizational Requirements

Works effectively in a collaborative engineering environment

Maintains professionalism during customer‑impacting events

Dependable during normal business hours as well as scheduled and emergency maintenance windows

Able to manage multiple priorities and meet goals set by Lead Engineers and Management

Educational Background

Bachelor’s degree in Computer Science or a related engineering or technical discipline

Job Benefits

Healthcare benefits

401(k) plan

Paid company holidays

Paid vacation

Business casual work environmentAnnual performance‑based bonus program

Company Overview
United States Advanced Network, Inc. (USAN) is a privately held corporation based in Norcross, Georgia. Founded in 1989, USAN has a 37‑year history of delivering carrier‑grade telecom solutions. Beginning with hosted IVR services, USAN has continually expanded its private cloud capabilities and product offerings. USAN’s multi‑channel customer engagement platform provides hosted IVR, ACD as SaaS, SMS/Text engagement, web‑based services, and social media customer interaction across platforms such as Facebook and Twitter. Today, the USAN cloud processes more than one billion transactions annually for some of the world’s largest enterprises. Our fifth‑generation, carrier‑grade network and platform architecture consistently delivers availability greater than 99.999 percent.

For more information, please visit www.usan.com.

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