Assistant Manager

Position: Assistant Manager

Immediate Supervisor: General Manager/Operating Partner

Status: Nonexempt

Position Summary: This position assists with the leading and managing of the drive-in's operations and employees during an assigned shift.

Essential Job Duties:

* Train, manage, direct, coach, lead, and assign drive-in employees during shift

* Lead and manage drive-in operations during shift to provide an optimal guest experience

* Manage staffing levels during shift

* Perform opening and/or closing duties

* Handle and properly escalate guest issues/concerns during shift

* Handle and properly escalate employee issues/concerns

* Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service

* Assist with preparation and maintenance of drive-in records

* Comply with and enforce all company policies, procedures, and operational standards

* Ensure compliance with all applicable federal, state, and local laws

* Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards

* Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards

* Regular attendance

ADDITIONAL DUTIES:

* Move and stock food product weighing up to 50 pounds

* Perform other job-related duties as assigned or required

Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

* Experience

* At least six months of restaurant management experience or one year of retail management experience

* Experience running a restaurant shift without supervision

* Knowledge/Skills

* General restaurant or retail knowledge

* Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)

* Knowledge of federal, state, and local health and safety laws and regulations

* Basic computer, math, and reading skills

* Effective verbal and written communication skills

* Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions