Community Manager - Santa Fe
Nashville Public Radio, Santa Fe, NM, United States
Community Manager
Category: Exempt - Salary
Supervisor: Community Manager
Hours: Typical range of hours is based on the community needs and may require weekends and after‑hour emergency services. Workdays may be adjusted based on community needs. Full time: 5 days per week, 8 hours per day (average 40 hours).
Physical Demands: Light (occasional up to 25 pounds) – climb stairs, stoop, kneel, crouch, reach, handle, etc.
Drug Screens: Pre‑employment, post‑injury, reasonable suspicion, and possible random screens.
As the Community Manager of a New Earth Residential Community, you will manage all aspects of the property—from welcoming new residents and approving leases to analyzing market trends. Your responsibilities include maintaining the property, staffing it effectively, and ensuring profitability.
Responsibilities
Welcome prospects and residents with exceptional customer service, using a friendly, consistent greeting.
Energize and motivate the on‑site team with a daily check‑in.
Conduct daily meetings with the Service Supervisor to stay aligned on priorities.
Post and ensure all community income is accurately recorded.
Maintain an active social media presence with at least three weekly Instagram and Facebook posts.
Keep all Internet Listing Services (ILS) updated to maximize visibility.
Update ResMan with notices, move‑ins, leases, traffic, and availability to ensure accuracy.
Walk and inspect make‑ready units to guarantee readiness for new residents.
Lease apartments and follow up with new move‑ins to confirm resident satisfaction.
Refresh market surveys regularly to stay competitive.
Update mileage logs and approve payroll hours for all team members.
Walk the grounds with landscapers to ensure exceptional curb appeal.
Stay informed on market trends by regularly shopping competitors.
Review and approve lease files for accuracy.
Respond promptly to emergency situations and complete incident reports when necessary.
Conduct routine inspections throughout the apartment community to ensure high standards are maintained.
Financial Performance:
Manage revenue collection and address delinquent accounts efficiently.
Provide recommendations for scheduled rent adjustments to optimize community revenue.
Oversee accounts receivable and accounts payable processes.
Support the budgeting process to help ensure financial goals are met.
Preferred Education and Experience
A minimum of two (2) years of experience as an on‑site Community Manager in multi‑family property management.
Strong leasing and marketing background as well as superior customer service.
Demonstrated proficiency in Outlook, Excel, Word, and internet. Software experience preferred.
Community budgeting experience.
Knowledge / Skills / Ability
Skilled in assessing and meeting common area and amenity needs, with a keen eye for detail and dedication to community upkeep.
Capable of setting priorities independently, managing time efficiently, and delivering on objectives and projects.
Adaptable in responding to unexpected issues and managing shifting priorities in a dynamic environment.
Excellent verbal and written communication, strong organizational abilities, and a collaborative approach with on‑site staff, residents, supervisors, corporate associates, and vendors.
Proficient in English communication, comprehension, speaking, and reading; bilingual candidates are highly encouraged.
Benefits
Offering mentor program for all team members.
Compensation package including monthly and quarterly bonuses.
Health, vision, dental and life insurance.
401(k) benefits.
30% rent discount.
Biannual team celebrations.
PTO accruals starting at 15 days a year.
Virtual and on‑site trainings monthly.
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Category: Exempt - Salary
Supervisor: Community Manager
Hours: Typical range of hours is based on the community needs and may require weekends and after‑hour emergency services. Workdays may be adjusted based on community needs. Full time: 5 days per week, 8 hours per day (average 40 hours).
Physical Demands: Light (occasional up to 25 pounds) – climb stairs, stoop, kneel, crouch, reach, handle, etc.
Drug Screens: Pre‑employment, post‑injury, reasonable suspicion, and possible random screens.
As the Community Manager of a New Earth Residential Community, you will manage all aspects of the property—from welcoming new residents and approving leases to analyzing market trends. Your responsibilities include maintaining the property, staffing it effectively, and ensuring profitability.
Responsibilities
Welcome prospects and residents with exceptional customer service, using a friendly, consistent greeting.
Energize and motivate the on‑site team with a daily check‑in.
Conduct daily meetings with the Service Supervisor to stay aligned on priorities.
Post and ensure all community income is accurately recorded.
Maintain an active social media presence with at least three weekly Instagram and Facebook posts.
Keep all Internet Listing Services (ILS) updated to maximize visibility.
Update ResMan with notices, move‑ins, leases, traffic, and availability to ensure accuracy.
Walk and inspect make‑ready units to guarantee readiness for new residents.
Lease apartments and follow up with new move‑ins to confirm resident satisfaction.
Refresh market surveys regularly to stay competitive.
Update mileage logs and approve payroll hours for all team members.
Walk the grounds with landscapers to ensure exceptional curb appeal.
Stay informed on market trends by regularly shopping competitors.
Review and approve lease files for accuracy.
Respond promptly to emergency situations and complete incident reports when necessary.
Conduct routine inspections throughout the apartment community to ensure high standards are maintained.
Financial Performance:
Manage revenue collection and address delinquent accounts efficiently.
Provide recommendations for scheduled rent adjustments to optimize community revenue.
Oversee accounts receivable and accounts payable processes.
Support the budgeting process to help ensure financial goals are met.
Preferred Education and Experience
A minimum of two (2) years of experience as an on‑site Community Manager in multi‑family property management.
Strong leasing and marketing background as well as superior customer service.
Demonstrated proficiency in Outlook, Excel, Word, and internet. Software experience preferred.
Community budgeting experience.
Knowledge / Skills / Ability
Skilled in assessing and meeting common area and amenity needs, with a keen eye for detail and dedication to community upkeep.
Capable of setting priorities independently, managing time efficiently, and delivering on objectives and projects.
Adaptable in responding to unexpected issues and managing shifting priorities in a dynamic environment.
Excellent verbal and written communication, strong organizational abilities, and a collaborative approach with on‑site staff, residents, supervisors, corporate associates, and vendors.
Proficient in English communication, comprehension, speaking, and reading; bilingual candidates are highly encouraged.
Benefits
Offering mentor program for all team members.
Compensation package including monthly and quarterly bonuses.
Health, vision, dental and life insurance.
401(k) benefits.
30% rent discount.
Biannual team celebrations.
PTO accruals starting at 15 days a year.
Virtual and on‑site trainings monthly.
#J-18808-Ljbffr