On-site IT Service Desk Lead — Workspace & Live Ops

A leading IT service provider in Georgia is seeking an IT Service Desk & Workspace Support Lead to support federal law enforcement training operations. The candidate will lead ITIL-aligned service desk operations, manage incidents using Ivanti, and enhance service quality through continual improvement initiatives. A bachelor's degree in IT and at least 3 years of relevant experience are required. The position offers a competitive salary of $80,000 - $95,000 and a comprehensive benefits package.
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