General Maintenance
The Westin Resort Guam, Simi Valley, CA, United States
The Westin Resort Guam, 105 Gun Beach Road, Tumon, Guam, United States of America
Overview
GENERAL MAINTENANCE
Position Purpose
Responsible for maintaining the aesthetics of the hotel through activities including, but not limited to painting, wallpapering, and furniture repair.
Responsibilities
Essential Job Functions
Ensure proper colors are used in painting through activities mixing and matching paints
Apply all paints and primers smoothly and evenly
Perform all activities related to drywall, taping, and finishing
Perform all wall covering installation and renewal
Maintain caulking in tubs and showers to prevent leakage
Perform guest room preventive maintenance activities including, but not limited to HVAC maintenance, duct cleaning, checking TVs and lubricating hinges
Change light bulbs when needed
Interact in courteous and professional manner with all guests, staff, and community members
Respond in courteous, professional and rapid manner in order to resolve all guest and staff difficulties
Clean and prepare surfaces to be painted or papered to ensure proper use of paint brushes
Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure
Maintain safety and cleanliness of work area
Customer Service
Interact in courteous and professional manner with guests and hotel staff with whom employee comes into contact
Attend to guest\'s requests or complaints when possible and appropriate; when inappropriate inform supervisor or appropriate person of request and follow to ensure it was resolved
Other
Assist with related duties and special projects as requested
Attending training sessions set out by the Westin Resort to ensure continued personal development
Required Knowledge and Skills
Interpret and comply with a variety of instructions furnished in written, oral, diagrammatic or schedule form
Ability to focus and maintain attention to the performance of tasks despite periods of interruptions
Ability to work and complete assignments on time despite frequent stressful, emergency, critical, or unusual interruptions
Ability to maintain good relations with staff and guests
Ability to memorize, recollect and quickly retrieve dates, names, times and other data
Ability to converse calmly with irate guests, superiors, and subordinates in sometimes intense emotional situations
Must be able to convey positive image of self and hotel
Knowledge and ability to maintain state and federal health code standards
Must be able to understand and comply with safety precautions in use of chemicals
Qualifications
Required Education and Experience
High school or equivalent education required
A minimum of 3 years specialized experience in specified trade
Special Position Requirements
All employees must maintain a neat, clean, and well-groomed appearance
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Job description is subject to change at any time.
The Westin Resort Guam is an equal opportunity affirmative action employer and selects individuals best matched for the job based upon job-related qualifications regardless of gender, race, color, religion, creed, sex, sexual orientation, age, national origin, pregnancy, ancestry, marital status, veteran status, disability, handicap, citizenship status or any other status or characteristic protected by law.
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Overview
GENERAL MAINTENANCE
Position Purpose
Responsible for maintaining the aesthetics of the hotel through activities including, but not limited to painting, wallpapering, and furniture repair.
Responsibilities
Essential Job Functions
Ensure proper colors are used in painting through activities mixing and matching paints
Apply all paints and primers smoothly and evenly
Perform all activities related to drywall, taping, and finishing
Perform all wall covering installation and renewal
Maintain caulking in tubs and showers to prevent leakage
Perform guest room preventive maintenance activities including, but not limited to HVAC maintenance, duct cleaning, checking TVs and lubricating hinges
Change light bulbs when needed
Interact in courteous and professional manner with all guests, staff, and community members
Respond in courteous, professional and rapid manner in order to resolve all guest and staff difficulties
Clean and prepare surfaces to be painted or papered to ensure proper use of paint brushes
Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure
Maintain safety and cleanliness of work area
Customer Service
Interact in courteous and professional manner with guests and hotel staff with whom employee comes into contact
Attend to guest\'s requests or complaints when possible and appropriate; when inappropriate inform supervisor or appropriate person of request and follow to ensure it was resolved
Other
Assist with related duties and special projects as requested
Attending training sessions set out by the Westin Resort to ensure continued personal development
Required Knowledge and Skills
Interpret and comply with a variety of instructions furnished in written, oral, diagrammatic or schedule form
Ability to focus and maintain attention to the performance of tasks despite periods of interruptions
Ability to work and complete assignments on time despite frequent stressful, emergency, critical, or unusual interruptions
Ability to maintain good relations with staff and guests
Ability to memorize, recollect and quickly retrieve dates, names, times and other data
Ability to converse calmly with irate guests, superiors, and subordinates in sometimes intense emotional situations
Must be able to convey positive image of self and hotel
Knowledge and ability to maintain state and federal health code standards
Must be able to understand and comply with safety precautions in use of chemicals
Qualifications
Required Education and Experience
High school or equivalent education required
A minimum of 3 years specialized experience in specified trade
Special Position Requirements
All employees must maintain a neat, clean, and well-groomed appearance
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Job description is subject to change at any time.
The Westin Resort Guam is an equal opportunity affirmative action employer and selects individuals best matched for the job based upon job-related qualifications regardless of gender, race, color, religion, creed, sex, sexual orientation, age, national origin, pregnancy, ancestry, marital status, veteran status, disability, handicap, citizenship status or any other status or characteristic protected by law.
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