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Business Analyst, Quality Improvement

HMSA, Honolulu, HI, United States

Duration: Full Time



  1. Quality Improvement Interventions Analysis and Development:


    • Work as part of a quality team to continuously identify, plan, develop, implement, and evaluate interventions.

    • Complete program and initiative evaluations such as return on investment and health outcomes

    • Gather and synthesize research studies, industry information, and BCBSA resources to gain insight and apply best practices to health care quality improvement strategies.

    • Conduct data analysis to support projects and interventions, including gathering data, analyzing data, and presenting recommendations.



  2. Program and Project Management:


    • Plan and implement project(s) with guidance from program managers, executive sponsors, subject matter experts, and project staff.

    • Assists in developing project plans including tasks, deliverables, and expected outcomes/goals.

    • Develop and facilitate full project documentation and reporting to meet identified goals and objectives of each project

    • Organize and lead project status and working meetings

    • Work with cross-departmental team members to facilitate communication. Prepare and provide status updates and reports to business owners, executive sponsors, partners, project teams, and others as required.

    • Assist with tracking project expenses.

    • Generate requirements, reports, and operational processes.

    • Complete program and project evaluations, including accomplishments, outcomes, barriers, and opportunities.



  3. Cross-Functional Integration and Communication:


    • Work with HMSA departments and external partners to collect and distribute information, complete tasks, facilitate communication, and provide status updates to ensure coordination among groups.

    • Communicate analysis, assessments, recommendations and completed work product by creating and delivering reports and presentations to quality committees and other internal and external stakeholders.



  4. Quality Improvement Program Support:


    • Complete work and documentation to support completion of for the annual Quality Improvement Evaluation and Workplan.

    • Support completion of required reporting and quality improvement plans.

    • Coordinate, facilitate and conduct medical record reviews to support quality activities



  5. Performs all other miscellaneous responsibilities and duties as assigned or directed.



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