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Internal Communications & Intranet Specialist

Lessen, Scottsdale, AZ, United States


Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen's technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.

The Internal Communications & Intranet Specialist supports company-wide communication efforts by managing and enhancing our internal communication channels, with primary responsibility for the company intranet. This role plays a key part in ensuring employees receive clear, timely, and engaging information that supports alignment, culture, and business priorities.

This position is ideal for a detail-oriented communicator who enjoys content creation, digital platform management, and cross-functional collaboration.

Key Responsibilities

Draft, edit, and distribute company-wide communications, including announcements, newsletters, and leadership messages

Partner with HR and department leaders to develop and execute communication plans for key initiatives

Ensure messaging is clear, consistent, and aligned with company voice and values

Support executive communications by drafting and formatting internal updates as needed

Serve as primary owner and administrator of the company intranet

Maintain accurate, organized, and up-to-date content

Improve site usability, navigation, and employee experience

Monitor engagement metrics and recommend improvements to increase adoption and effectiveness

Coordinate with IT or vendors on system enhancements and troubleshooting

Manage internal communication channels (intranet, newsletters, email distributions, digital boards, etc.)

Develop content calendars to ensure consistent communication cadence

Identify opportunities to improve communication reach and employee engagement

Perform other duties as assigned.

Minimum Qualifications

Bachelor’s degree preferred in Communications, Marketing, Journalism, Public Relations, Human Resources, or related field

1+ years experience in creating Marketing Communications

Strong written and verbal communication skills

High attention to detail and organizational ability

Proficiency in Microsoft Office and digital content management systems

Preferred Qualifications

Experience managing or supporting an intranet platform

Understanding of communication metrics and analytics

Familiarity with employee engagement and HR environments

Why Lessen:
· Competitive compensation

· Health, Dental, Vision, Life, Disability options

· 401K retirement savings plan

· Paid vacation, federal and floating holidays

· Maternity/Paternity Pay

· Career advancement opportunities

· All the tools you'll need to be successful

Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

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