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Account Manager - Security

Prosegur Security USA, Inc, Saint Charles, MO, United States


Prosegur Security is looking for an Account Manager in the St. Charles area with a strong work ethic and quality customer service skills. Prosegur is one of the largest security providers in the world. We are looking for Security professionals who want to grow and develop professionally in our organization.

Essential Functions

Responsible for security operations and customer contract services for the Guarding division

Maintain performance and operate within fiscal parameters; strong P&L management is a must

Ensure and maintain sound audit procedures complying with governmental regulations

Recruit and interview new employees to meet the needs of our guarding clients.

Execute operations and training while maintaining the sound discipline of corporate procedures

Regularly meet with customers to ensure mutual goals and objectives are met

Develop client relations and secure new business opportunities

Establish the scheduling requirements for employees/agents under their supervision. Makes assignments to assure that positions are covered and that the Client is being served in accordance with their needs. Responsible for placing staff due to call-offs and time off requested.

Train staff, and disciplines, evaluate and document employee performance. Provides direction for employees through appropriate communication. Issues disciplinary action and makes a corrective action plan to assist employees in altering their behavior. Commends employees for outstanding achievement.

Prepare reports, investigates, respond to questions, and provides documentation.

Follow all safety rules. Observes and report any unsafe or hazardous conditions immediately to the proper authority.

May be requested to perform other duties as assigned based on situational needs or client activity.

Qualifications

5 years of experience successfully managing a business portfolio with P&L responsibility in the manned guarding business is required

Bachelor's degree preferred, but not required

Experience coordinating & leading new customer start-ups

Strong ability to multi-task and prioritize urgent staffing needs

Proven experience in establishing strong relationships with community-based methods

Strong networking and relationship-building experience

Excellent written and verbal communication skills

Self-starter, with the ability to thrive in a fast-paced environment

Demonstrated proficiency with programs like Microsoft Office, Scheduling system (Winteam), and ATS (OCR) systems

Ability to work independently and with a team

Positive, solution-focused attitude

Excellent verbal and written communication skills

Excellent interpersonal skills

Excellent organizational skills and attention to detail

Excellent time management skills with a proven ability to meet deadlines

Strong analytical and problem-solving skills

Ability to act with integrity, professionalism, and confidentiality

Thorough knowledge of employment-related laws and regulations

Proficient with Microsoft Office Suite or related software.

Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.

Must be 21+ years of age

Must obtain or have an active St. Charles Security License

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