TECEZE is hiring: Audio Visual Technician in San Jose
TECEZE, San Jose, CA, United States
We are looking for a skilled and dedicated Desktop Support with AV Technician (Level 2) who can deliver reliable and high-quality audiovisual support within a corporate enterprise environment. The ideal candidate will bring strong technical expertise in AV system installation, configuration, troubleshooting, and maintenance. This role requires a proactive technician who can ensure seamless meeting room operations, support live and hybrid events, and collaborate effectively with cross-functional teams. A strong customer-service mindset, attention to detail, and the ability to manage multiple tasks in a dynamic workplace are essential for success in this role.
About Teceze Teceze is a global technology services company specializing in end-to-end IT support, infrastructure management, cybersecurity, and digital transformation solutions. We partner with leading organizations worldwide to deliver reliable, scalable, and innovative technology services tailored to business needs. Our team is driven by a commitment to excellence, fast response, and customer satisfaction. At Teceze, we focus on empowering our clients with seamless technology experiences—whether through on-site support, remote operations, or dedicated project-based services. With a strong presence across multiple regions, we pride ourselves on our expertise, professionalism, and ability to deliver consistent, high-quality outcomes.
Key Responsibilities Install, configure, and maintain AV systems (displays, projectors, microphones, cameras, speakers, and control systems).
Provide daily operational support for conference rooms and event spaces.
Troubleshoot and resolve issues related to audio, video, control, and connectivity.
Support major video conferencing platforms such as Zoom, Microsoft Teams, Google Meet, and Webex.
Perform preventive maintenance, firmware updates, and room readiness checks.
Collaborate with IT, facilities, and vendors to ensure full AV system functionality.
Provide on-site event support for meetings, town halls, and hybrid events.
Document configurations, issue resolutions, and maintenance activities.
Qualifications & Skills 3–5 years of experience in technical support.
Strong understanding of AV control systems (Crestron, Extron, AMX).
Working knowledge of networking fundamentals (LAN, VLAN, IP addressing).
Experience with DSPs, switchers, and signal routing.
Excellent troubleshooting, communication, and customer service skills.
Ability to manage multiple priorities in a fast-paced environment.
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In Summary: We are looking for a skilled and dedicated Desktop Support with AV Technician (Level 2) The ideal candidate will bring strong technical expertise in AV system installation, configuration, troubleshooting, and maintenance . Teceze is a global technology services company specializing in end-to-end IT support, infrastructure management, cybersecurity, and digital transformation solutions .
En Español: Buscamos un soporte de escritorio calificado y dedicado con técnico AV (nivel 2) que pueda proporcionar apoyo audiovisual fiable y de alta calidad dentro de un entorno empresarial corporativo. El candidato ideal traerá una sólida experiencia técnica en la instalación, configuración, resolución de problemas y mantenimiento del sistema AV. Esta función requiere de un técnico proactivo que puede garantizar las operaciones sin interrupciones de salas de reuniones, apoyar eventos en vivo e híbridos y colaborar eficazmente con equipos interfuncionales. Una mentalidad fuerte de servicio al cliente, atención al detalle y capacidad para administrar múltiples tareas en un lugar de trabajo dinámico son esenciales para el éxito en este papel. Con una fuerte presencia en varias regiones, nos enorgullecemos de nuestra experiencia, profesionalidad y capacidad para ofrecer resultados consistentes y de alta calidad. Responsabilidades clave Instalar, configurar y mantener sistemas AV ( pantallas, proyectores, micrófonos, cámaras, altavoces y sistemas de control). Proporcionar soporte operativo diario para salas de conferencias y espacios de eventos. Resolver problemas y resolver problemas relacionados con audio, vídeo, control y conectividad. Apoyar las principales plataformas de videoconferencia como Zoom, Microsoft Teams, Google Meet y Webex. Realizar mantenimiento preventivo, actualizaciones del firmware y comprobaciones de preparación de la sala. Colaborar con instalaciones informáticas, equipos electrónicos y proveedores para garantizar la funcionalidad del sistema. Proveer apoyo completo en el sitio web para reuniones, centros urbanos y eventos híbridos.
About Teceze Teceze is a global technology services company specializing in end-to-end IT support, infrastructure management, cybersecurity, and digital transformation solutions. We partner with leading organizations worldwide to deliver reliable, scalable, and innovative technology services tailored to business needs. Our team is driven by a commitment to excellence, fast response, and customer satisfaction. At Teceze, we focus on empowering our clients with seamless technology experiences—whether through on-site support, remote operations, or dedicated project-based services. With a strong presence across multiple regions, we pride ourselves on our expertise, professionalism, and ability to deliver consistent, high-quality outcomes.
Key Responsibilities Install, configure, and maintain AV systems (displays, projectors, microphones, cameras, speakers, and control systems).
Provide daily operational support for conference rooms and event spaces.
Troubleshoot and resolve issues related to audio, video, control, and connectivity.
Support major video conferencing platforms such as Zoom, Microsoft Teams, Google Meet, and Webex.
Perform preventive maintenance, firmware updates, and room readiness checks.
Collaborate with IT, facilities, and vendors to ensure full AV system functionality.
Provide on-site event support for meetings, town halls, and hybrid events.
Document configurations, issue resolutions, and maintenance activities.
Qualifications & Skills 3–5 years of experience in technical support.
Strong understanding of AV control systems (Crestron, Extron, AMX).
Working knowledge of networking fundamentals (LAN, VLAN, IP addressing).
Experience with DSPs, switchers, and signal routing.
Excellent troubleshooting, communication, and customer service skills.
Ability to manage multiple priorities in a fast-paced environment.
#J-18808-Ljbffr
In Summary: We are looking for a skilled and dedicated Desktop Support with AV Technician (Level 2) The ideal candidate will bring strong technical expertise in AV system installation, configuration, troubleshooting, and maintenance . Teceze is a global technology services company specializing in end-to-end IT support, infrastructure management, cybersecurity, and digital transformation solutions .
En Español: Buscamos un soporte de escritorio calificado y dedicado con técnico AV (nivel 2) que pueda proporcionar apoyo audiovisual fiable y de alta calidad dentro de un entorno empresarial corporativo. El candidato ideal traerá una sólida experiencia técnica en la instalación, configuración, resolución de problemas y mantenimiento del sistema AV. Esta función requiere de un técnico proactivo que puede garantizar las operaciones sin interrupciones de salas de reuniones, apoyar eventos en vivo e híbridos y colaborar eficazmente con equipos interfuncionales. Una mentalidad fuerte de servicio al cliente, atención al detalle y capacidad para administrar múltiples tareas en un lugar de trabajo dinámico son esenciales para el éxito en este papel. Con una fuerte presencia en varias regiones, nos enorgullecemos de nuestra experiencia, profesionalidad y capacidad para ofrecer resultados consistentes y de alta calidad. Responsabilidades clave Instalar, configurar y mantener sistemas AV ( pantallas, proyectores, micrófonos, cámaras, altavoces y sistemas de control). Proporcionar soporte operativo diario para salas de conferencias y espacios de eventos. Resolver problemas y resolver problemas relacionados con audio, vídeo, control y conectividad. Apoyar las principales plataformas de videoconferencia como Zoom, Microsoft Teams, Google Meet y Webex. Realizar mantenimiento preventivo, actualizaciones del firmware y comprobaciones de preparación de la sala. Colaborar con instalaciones informáticas, equipos electrónicos y proveedores para garantizar la funcionalidad del sistema. Proveer apoyo completo en el sitio web para reuniones, centros urbanos y eventos híbridos.