Audio Visual Technician Job at The Phoenix Group in New York
The Phoenix Group, New York, NY, United States
Oversee installation, maintenance, and operation of AV systems, including conferencing platforms, displays, projectors, and audio equipment.
Ensure all AV systems are up-to-date and fully operational.
Supervise and mentor a team of AV technicians.
Develop training materials and conduct regular skill‑building sessions.
Support & Troubleshooting:
Provide technical support for in‑office and virtual meetings, including troubleshooting issues with AV equipment and software platforms (e.g., Zoom, Microsoft Teams).
Manage urgent AV needs during high‑stakes client meetings or events.
Event Coordination:
Coordinate AV requirements for internal and external events, ensuring proper setup and execution.
Work with clients and attorneys to customize AV setups for depositions, mediations, and court proceedings.
Project Management:
Lead AV‑related projects, including upgrades, installations, and integrations of new technology.
Liaise with vendors and contractors to ensure timely delivery and installation of equipment.
Inventory & Budget Management:
Maintain an inventory of AV equipment and manage repairs or replacements as needed.
Assist in creating and managing the AV budget, including forecasting expenses and justifying expenditures.
Policy Development:
Establish and enforce standards for AV usage and security within the firm.
Create documentation for AV processes, best practices, and troubleshooting guides.
Qualifications
Bachelor’s degree in Information Technology, Media Technology, or a related field (or equivalent experience).
5+ years of experience in AV technology roles, with at least 2 years in a supervisory capacity.
Expertise with AV equipment, conferencing systems, and control platforms (e.g., Crestron, Extron, Polycom).
Familiarity with enterprise collaboration tools like Microsoft Teams, Zoom, and Cisco WebEx.
Strong troubleshooting skills and ability to work under pressure.
Excellent communication and organizational skills.
Certification in AV technologies (e.g., CTS, CTS‑I) is a plus.
Primarily office‑based, with occasional travel to other firm locations or offsite events.
May require evening or weekend work to support critical meetings or projects.
Compensation
Competitive salary and benefits, commensurate with experience.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
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In Summary: Oversee installation, maintenance, and operation of AV systems, including conferencing platforms, displays, projectors, and audio equipment . Supervise and mentor a team of AV technicians . Manage urgent AV needs during high‑stakes client meetings or events . Establish and enforce standards for AV usage and security within the firm . Lead AV‑related projects, including upgrades, installations, and integrations of new technology .
En Español: Supervisar la instalación, mantenimiento y operación de los sistemas AV, incluidas las plataformas de conferencias, pantallas, proyectores y equipos de audio. Asegurar que todos los sistemas de AV estén actualizados y totalmente operativos. Supervivir y asesorar a un equipo de técnicos de AV. Desarrollar materiales de capacitación y llevar a cabo sesiones regulares de desarrollo de habilidades. Apoyo y resolución de problemas: proporcionar soporte técnico para reuniones internas y virtuales, incluyendo problemas de solución con equipos AV y plataformas software (por ejemplo, Zoom, Microsoft Teams). Gestionar necesidades urgentes de uso de AV durante reuniones o eventos de clientes de alto riesgo. Crear coordinación: Coordinar los requisitos de AV para eventos internos y externos, asegurando una correcta configuración y ejecución. Trabajar con clientes y abogados para depositar establecimientos de estándares de entrega, medicaciones y procedimientos judiciales. Conocimiento de las herramientas de colaboración empresarial como Microsoft Teams, Zoom y Cisco WebEx. Fuertes habilidades para solucionar problemas y la capacidad de trabajar bajo presión. Excelente comunicación y habilidades organizativas. Certificación en tecnologías AV (por ejemplo, CTS, CTC-I) es una ventaja. Principalmente basado en oficinas, con viajes ocasionales a otros lugares firmes o eventos fuera del lugar. Puede requerir reuniones nocturnas o laborales para apoyar proyectos críticos o proyectos. Compensación Proporciona salarios competitivos y beneficios proporcionales a la experiencia. El Phoenix Group Advisors ofrece oportunidades iguales a los empleadores. Estamos comprometidos a crear un entorno laboral inclusivo e información sobre el género de todas las personas que se encuentran en situación de trabajo basada en la identidad y el color genético, la igualdad de género, la discriminación entre hombres y mujeres, etc.
Ensure all AV systems are up-to-date and fully operational.
Supervise and mentor a team of AV technicians.
Develop training materials and conduct regular skill‑building sessions.
Support & Troubleshooting:
Provide technical support for in‑office and virtual meetings, including troubleshooting issues with AV equipment and software platforms (e.g., Zoom, Microsoft Teams).
Manage urgent AV needs during high‑stakes client meetings or events.
Event Coordination:
Coordinate AV requirements for internal and external events, ensuring proper setup and execution.
Work with clients and attorneys to customize AV setups for depositions, mediations, and court proceedings.
Project Management:
Lead AV‑related projects, including upgrades, installations, and integrations of new technology.
Liaise with vendors and contractors to ensure timely delivery and installation of equipment.
Inventory & Budget Management:
Maintain an inventory of AV equipment and manage repairs or replacements as needed.
Assist in creating and managing the AV budget, including forecasting expenses and justifying expenditures.
Policy Development:
Establish and enforce standards for AV usage and security within the firm.
Create documentation for AV processes, best practices, and troubleshooting guides.
Qualifications
Bachelor’s degree in Information Technology, Media Technology, or a related field (or equivalent experience).
5+ years of experience in AV technology roles, with at least 2 years in a supervisory capacity.
Expertise with AV equipment, conferencing systems, and control platforms (e.g., Crestron, Extron, Polycom).
Familiarity with enterprise collaboration tools like Microsoft Teams, Zoom, and Cisco WebEx.
Strong troubleshooting skills and ability to work under pressure.
Excellent communication and organizational skills.
Certification in AV technologies (e.g., CTS, CTS‑I) is a plus.
Primarily office‑based, with occasional travel to other firm locations or offsite events.
May require evening or weekend work to support critical meetings or projects.
Compensation
Competitive salary and benefits, commensurate with experience.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
#J-18808-Ljbffr
In Summary: Oversee installation, maintenance, and operation of AV systems, including conferencing platforms, displays, projectors, and audio equipment . Supervise and mentor a team of AV technicians . Manage urgent AV needs during high‑stakes client meetings or events . Establish and enforce standards for AV usage and security within the firm . Lead AV‑related projects, including upgrades, installations, and integrations of new technology .
En Español: Supervisar la instalación, mantenimiento y operación de los sistemas AV, incluidas las plataformas de conferencias, pantallas, proyectores y equipos de audio. Asegurar que todos los sistemas de AV estén actualizados y totalmente operativos. Supervivir y asesorar a un equipo de técnicos de AV. Desarrollar materiales de capacitación y llevar a cabo sesiones regulares de desarrollo de habilidades. Apoyo y resolución de problemas: proporcionar soporte técnico para reuniones internas y virtuales, incluyendo problemas de solución con equipos AV y plataformas software (por ejemplo, Zoom, Microsoft Teams). Gestionar necesidades urgentes de uso de AV durante reuniones o eventos de clientes de alto riesgo. Crear coordinación: Coordinar los requisitos de AV para eventos internos y externos, asegurando una correcta configuración y ejecución. Trabajar con clientes y abogados para depositar establecimientos de estándares de entrega, medicaciones y procedimientos judiciales. Conocimiento de las herramientas de colaboración empresarial como Microsoft Teams, Zoom y Cisco WebEx. Fuertes habilidades para solucionar problemas y la capacidad de trabajar bajo presión. Excelente comunicación y habilidades organizativas. Certificación en tecnologías AV (por ejemplo, CTS, CTC-I) es una ventaja. Principalmente basado en oficinas, con viajes ocasionales a otros lugares firmes o eventos fuera del lugar. Puede requerir reuniones nocturnas o laborales para apoyar proyectos críticos o proyectos. Compensación Proporciona salarios competitivos y beneficios proporcionales a la experiencia. El Phoenix Group Advisors ofrece oportunidades iguales a los empleadores. Estamos comprometidos a crear un entorno laboral inclusivo e información sobre el género de todas las personas que se encuentran en situación de trabajo basada en la identidad y el color genético, la igualdad de género, la discriminación entre hombres y mujeres, etc.