ISO New England Inc. is hiring: Communication Associate in Holyoke
ISO New England Inc., Holyoke, MA, United States
ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy. Are you interested in joining a dynamic company at the center of New England’s energy transition? ISO New England is looking for a Communications Associate to join our dynamic and collaborative communications team, with a particular focus on social media and content development. To be successful in this role, the ideal candidate will have lots of enthusiasm for developing content suitable for different platforms, including media relations, emergency communications, and employee communications. This role provides a terrific opportunity for someone looking to break into the energy communications field and broaden their skills in a growing digital environment.
What We Offer You
A stable, mission‑driven workplace where your impact truly matters
A highly engaged work environment that values inclusion, collaboration, and employee safety and wellbeing
Competitive compensation with a base salary + performance bonus
Robust benefits package, including:
Enhanced 401(k) and financial planning support
Tuition reimbursement and professional development
Wellness programs, including an onsite gym
Free coffee at our onsite café
Flexible work hours
Employee Business Networks
Hybrid work environment - 3 days/week onsite
Distance‑based relocation assistance available
How you will make an impact
Content & Digital Communications
Develop, schedule, and publish content for websites, blog, and social media
Support video production and visual content development
Media Monitoring & Reporting
Monitor traditional and social media; create reports and metrics
Media Relations Support
Assist with media inquiries, press releases, and statements
Operational Responsibilities
Participate in on call rotation for after‑hours communications needs
What we are looking for
Bachelor’s degree in communications, English, journalism, or relevant field
Communications experience demonstrated through professional experience, internships, and/or coursework
Strong writer, with a track record of storytelling – you like to help people better understand a certain topic or issue
Experience with emergency and/or crisis communications, or other deadline‑driven work
Highly organized and deadline‑driven with an ability to multitask
Natural curiosity – you like asking questions and understanding complicated topics
Able to work collaboratively with a team, as well as independently
Desired not required
Digital & Creative Tools
Adobe Suite (Photoshop, InDesign, Illustrator, Premiere)
Social and email publishing tools
Analytics platforms (Google Analytics, etc.)
Desired not required
Energy industry interest
Spanish language abilities
This employer will not sponsor applicants for work visas for this position (ex: H‑1B, F‑1/CPT/OPT, O‑1, E‑3, TN, J, etc.).
The expected salary range for this position is $66,000 - $85,000 per year. This role is also eligible for an annual performance bonus, comprehensive health insurance (medical, dental and vision), flexible spending and health savings accounts, a 401(k) plan with generous employer contributions and a student debt benefit, life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits, paid time off, paid leave, a wellness program, an employee assistance program and other great company perks.
This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.
Equal Opportunity: We are proud to be an EEO employer. Applicants for employment are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law.
Drug Free Environment: We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.
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What We Offer You
A stable, mission‑driven workplace where your impact truly matters
A highly engaged work environment that values inclusion, collaboration, and employee safety and wellbeing
Competitive compensation with a base salary + performance bonus
Robust benefits package, including:
Enhanced 401(k) and financial planning support
Tuition reimbursement and professional development
Wellness programs, including an onsite gym
Free coffee at our onsite café
Flexible work hours
Employee Business Networks
Hybrid work environment - 3 days/week onsite
Distance‑based relocation assistance available
How you will make an impact
Content & Digital Communications
Develop, schedule, and publish content for websites, blog, and social media
Support video production and visual content development
Media Monitoring & Reporting
Monitor traditional and social media; create reports and metrics
Media Relations Support
Assist with media inquiries, press releases, and statements
Operational Responsibilities
Participate in on call rotation for after‑hours communications needs
What we are looking for
Bachelor’s degree in communications, English, journalism, or relevant field
Communications experience demonstrated through professional experience, internships, and/or coursework
Strong writer, with a track record of storytelling – you like to help people better understand a certain topic or issue
Experience with emergency and/or crisis communications, or other deadline‑driven work
Highly organized and deadline‑driven with an ability to multitask
Natural curiosity – you like asking questions and understanding complicated topics
Able to work collaboratively with a team, as well as independently
Desired not required
Digital & Creative Tools
Adobe Suite (Photoshop, InDesign, Illustrator, Premiere)
Social and email publishing tools
Analytics platforms (Google Analytics, etc.)
Desired not required
Energy industry interest
Spanish language abilities
This employer will not sponsor applicants for work visas for this position (ex: H‑1B, F‑1/CPT/OPT, O‑1, E‑3, TN, J, etc.).
The expected salary range for this position is $66,000 - $85,000 per year. This role is also eligible for an annual performance bonus, comprehensive health insurance (medical, dental and vision), flexible spending and health savings accounts, a 401(k) plan with generous employer contributions and a student debt benefit, life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits, paid time off, paid leave, a wellness program, an employee assistance program and other great company perks.
This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.
Equal Opportunity: We are proud to be an EEO employer. Applicants for employment are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law.
Drug Free Environment: We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.
#J-18808-Ljbffr