Principal Associate, Issues & Crisis Communications
Information Technology Senior Management Forum, Mc Lean, VA, United States
Principal Associate, Issues & Crisis Communications
Global Enterprise Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Communications, Community Impact and Investment, Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement. Through our teams, we have unparalleled access to a diverse group of motivated changemakers similarly focused on the ingredients for a more perfect future.
The full‑spectrum Capital One Global Enterprise Communications team is responsible for all aspects of the company’s communications strategy and execution in order to propel business imperatives while promoting and protecting the reputation of Capital One. Our purview includes corporate and brand media relations, issues and reputation management, financial communications, and associate communications, as well as a full‑service content and creative storytelling team that brings the story of Capital One to life on internal and external channels. We are communicators, writers, creative directors and multimedia experts, and we are all storytellers. As a central team within Global Enterprise Affairs, we are strategic counselors to our partners throughout the enterprise, sitting at the intersection of value creation and risk mitigation. We help drive business initiatives forward while enhancing the reputation of Capital One.
We are seeking talented individuals to join our growing Communications team. This position requires exceptional judgment, an ability to build relationships in a highly matrixed environment, and a sustained focus on delivering results. Creative problem‑solving, an ability to read the data and the room, and a passion for storytelling are all critical to success in this role. Empathy, teamwork and a sense of humor are essential.
About the Role
As a Principal Associate on the Global Enterprise Communications team, you will focus on the execution of communication programs that align with Capital One’s brand strategy and business goals. Working across teams, you’ll help deliver impactful campaigns and foster strong relationships with key stakeholders.
Primary Responsibilities
Assist in the development and execution of communication campaigns under the guidance of senior team members
Collaborate with internal and external stakeholders to execute program elements
Stay informed about industry trends to inform and enhance communication strategies
Support issues and incident response across designated focus areas, consulting on emerging issues and partnering with intelligence teams on benchmarking and research
Support media relations and business development due diligence, providing project management for enterprise reputation initiatives
Basic Qualifications
Bachelor’s degree or military experience
At least 3 years of communications experience
Preferred Qualifications
Public relations or communications experience in financial services, technology, or consumer brands
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Salary ranges: Richmond, VA: $98,900 – $112,900; McLean, VA: $108,900 – $124,300.
This role is eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being.
Capital One is an equal‑opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Global Enterprise Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Communications, Community Impact and Investment, Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement. Through our teams, we have unparalleled access to a diverse group of motivated changemakers similarly focused on the ingredients for a more perfect future.
The full‑spectrum Capital One Global Enterprise Communications team is responsible for all aspects of the company’s communications strategy and execution in order to propel business imperatives while promoting and protecting the reputation of Capital One. Our purview includes corporate and brand media relations, issues and reputation management, financial communications, and associate communications, as well as a full‑service content and creative storytelling team that brings the story of Capital One to life on internal and external channels. We are communicators, writers, creative directors and multimedia experts, and we are all storytellers. As a central team within Global Enterprise Affairs, we are strategic counselors to our partners throughout the enterprise, sitting at the intersection of value creation and risk mitigation. We help drive business initiatives forward while enhancing the reputation of Capital One.
We are seeking talented individuals to join our growing Communications team. This position requires exceptional judgment, an ability to build relationships in a highly matrixed environment, and a sustained focus on delivering results. Creative problem‑solving, an ability to read the data and the room, and a passion for storytelling are all critical to success in this role. Empathy, teamwork and a sense of humor are essential.
About the Role
As a Principal Associate on the Global Enterprise Communications team, you will focus on the execution of communication programs that align with Capital One’s brand strategy and business goals. Working across teams, you’ll help deliver impactful campaigns and foster strong relationships with key stakeholders.
Primary Responsibilities
Assist in the development and execution of communication campaigns under the guidance of senior team members
Collaborate with internal and external stakeholders to execute program elements
Stay informed about industry trends to inform and enhance communication strategies
Support issues and incident response across designated focus areas, consulting on emerging issues and partnering with intelligence teams on benchmarking and research
Support media relations and business development due diligence, providing project management for enterprise reputation initiatives
Basic Qualifications
Bachelor’s degree or military experience
At least 3 years of communications experience
Preferred Qualifications
Public relations or communications experience in financial services, technology, or consumer brands
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Salary ranges: Richmond, VA: $98,900 – $112,900; McLean, VA: $108,900 – $124,300.
This role is eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being.
Capital One is an equal‑opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
#J-18808-Ljbffr