Community Manager Job at Hunt Military Communities in Ladys Island
Hunt Military Communities, Ladys Island, SC, United States
Overview
The Community Manager assists the Community Director with the overall operation of the property to ensure customer satisfaction. This position interacts with internal and external customers including residents, vendors, board members, committee members, and Hunt employees. The Community Manager is also responsible for site‑level leadership: collecting and posting rent payments, managing resident delinquencies, evictions, invoice processing, legal notices, and performing pre‑close and closeout accounting processes.
What You Will Do
Directly supervises Leasing Agents and Resident Service Specialists. Participates in hiring, training, performance management, and termination of Leasing Agents and Resident Service Specialists.
Monitors all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll.
Collects delinquent account balances from previous residents. Calculates and processes tenant refunds.
Accurately and timely completes daily, weekly, and monthly financial and leasing reports, including month‑end pre‑close, closeout, market surveys, and lease expiration matrix. Generates various reports as required.
Audits records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
Processes evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
Leases units as needed, ensuring execution of leases and lease files are properly completed.
Sends out lease expiration letters, and processes lease renewals.
Responsible for shopping competitive properties.
Enters, processes, and receives vendor payables. Scans all invoices to the AP department to process payments.
Ensures that unsafe conditions are corrected in a timely manner.
Processes move‑ins, move‑outs, and lease renewals.
Assists Community Director with site‑level leadership to include staff performance and resident relations.
Assists with resident retention, which may involve planning and organizing social events at the property.
Assumes responsibility for the operations of the property in the absence of the Community Director.
Ensures compliance with company policies and procedures.
Performs physical inspections of the property and verifies condition of vacant units and community appearance and safety.
Coordinates with maintenance and make‑ready staff to ensure timely recondition of units after move‑out.
May perform 30‑day pre‑inspections and move‑in/outs inspections with residents.
Assists in weekly, monthly, quarterly reports and executive summaries.
Creates PO’s for office expenses and may create, process and invoice residents for monthly utilities.
This position requires driving for the Company using either (1) a Company vehicle, at any frequency from Rarely to Constantly; or (2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.
Qualifications
High School Diploma or GED (or equivalent) – Required.
Bachelor’s Degree in Business Administration, Property Management, or related discipline – Preferred.
2 years previous property leasing experience or applicable skills – Required.
1–3 years previous experience managing others – Required.
Previous experience with YARDI – Preferred.
Strong computer skills with MS Office Suite (Word, Excel, PowerPoint, Outlook).
Strong verbal and written communication skills.
Ability to work effectively with employees at all levels of the organization and with the military community and command.
Reliable, self‑motivated, team player with attention to detail, strong communication, client management and business literacy skills.
Demonstrates discretion and ability to maintain a professional attitude and appearance.
Effectively envisions, develops, and implements new strategies to address competitive, complex business issues.
Takes initiative to identify and anticipate client needs and make recommendations for implementation.
Certified Professional of Occupancy (CPO) – Preferred.
Accredited Residential Management (ARM) – Preferred.
Certified Apartment Manager (CAM) – NAAHQ – Preferred.
DL NUMBER – Driver’s License, valid and in State – Required.
You must be able to pass a drug, background screen, and physical abilities test/motor vehicle record check (if required per the position).
Compensation
We are committed to offering competitive and equitable compensation. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. We consider internal and external factors as a part of every final offer and also provide a generous total compensation and benefits package.
Benefits
A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and more!
EEO/ADA
The Company and its affiliates provide equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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The Community Manager assists the Community Director with the overall operation of the property to ensure customer satisfaction. This position interacts with internal and external customers including residents, vendors, board members, committee members, and Hunt employees. The Community Manager is also responsible for site‑level leadership: collecting and posting rent payments, managing resident delinquencies, evictions, invoice processing, legal notices, and performing pre‑close and closeout accounting processes.
What You Will Do
Directly supervises Leasing Agents and Resident Service Specialists. Participates in hiring, training, performance management, and termination of Leasing Agents and Resident Service Specialists.
Monitors all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll.
Collects delinquent account balances from previous residents. Calculates and processes tenant refunds.
Accurately and timely completes daily, weekly, and monthly financial and leasing reports, including month‑end pre‑close, closeout, market surveys, and lease expiration matrix. Generates various reports as required.
Audits records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
Processes evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
Leases units as needed, ensuring execution of leases and lease files are properly completed.
Sends out lease expiration letters, and processes lease renewals.
Responsible for shopping competitive properties.
Enters, processes, and receives vendor payables. Scans all invoices to the AP department to process payments.
Ensures that unsafe conditions are corrected in a timely manner.
Processes move‑ins, move‑outs, and lease renewals.
Assists Community Director with site‑level leadership to include staff performance and resident relations.
Assists with resident retention, which may involve planning and organizing social events at the property.
Assumes responsibility for the operations of the property in the absence of the Community Director.
Ensures compliance with company policies and procedures.
Performs physical inspections of the property and verifies condition of vacant units and community appearance and safety.
Coordinates with maintenance and make‑ready staff to ensure timely recondition of units after move‑out.
May perform 30‑day pre‑inspections and move‑in/outs inspections with residents.
Assists in weekly, monthly, quarterly reports and executive summaries.
Creates PO’s for office expenses and may create, process and invoice residents for monthly utilities.
This position requires driving for the Company using either (1) a Company vehicle, at any frequency from Rarely to Constantly; or (2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.
Qualifications
High School Diploma or GED (or equivalent) – Required.
Bachelor’s Degree in Business Administration, Property Management, or related discipline – Preferred.
2 years previous property leasing experience or applicable skills – Required.
1–3 years previous experience managing others – Required.
Previous experience with YARDI – Preferred.
Strong computer skills with MS Office Suite (Word, Excel, PowerPoint, Outlook).
Strong verbal and written communication skills.
Ability to work effectively with employees at all levels of the organization and with the military community and command.
Reliable, self‑motivated, team player with attention to detail, strong communication, client management and business literacy skills.
Demonstrates discretion and ability to maintain a professional attitude and appearance.
Effectively envisions, develops, and implements new strategies to address competitive, complex business issues.
Takes initiative to identify and anticipate client needs and make recommendations for implementation.
Certified Professional of Occupancy (CPO) – Preferred.
Accredited Residential Management (ARM) – Preferred.
Certified Apartment Manager (CAM) – NAAHQ – Preferred.
DL NUMBER – Driver’s License, valid and in State – Required.
You must be able to pass a drug, background screen, and physical abilities test/motor vehicle record check (if required per the position).
Compensation
We are committed to offering competitive and equitable compensation. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. We consider internal and external factors as a part of every final offer and also provide a generous total compensation and benefits package.
Benefits
A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and more!
EEO/ADA
The Company and its affiliates provide equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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