Assistant Community Manager Job at Cardinal Group in San Luis Obispo
Cardinal Group, San Luis Obispo, CA, United States
Position Summary
Assistant Community Manager (Full Time, Non Exempt)
Compensation: Pursuant to CA regulations, if this job is performed in CA, the salary range is $32 - $34 plus bonus potential. Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts.
Summary
As an Assistant Community Manager, you are primarily responsible for providing comprehensive support in all aspects of community operations, including sales, leasing, inventory analysis, budgeting and reporting, property management, rent collection, customer service, maintenance and administrative activities.
Responsibilities
Consistently achieve property occupancy goals.
Ensure Lead Tracking Solutions follow‑up steps and data entry are completed daily at the community level.
Assist in giving leasing tours, answering leasing phone calls and processing online inquiries as needed.
Ensure efficient and courteous response to all resident requests.
Assist the Community Manager in designing and implementing a resident retention program (newsletter, resident referral program, or social activities).
Maintain inventory and order all necessary administrative supplies and equipment for the maintenance department.
Efficiently and timely report, maintain and submit all administrative forms, files and reports.
Report any unusual or extraordinary circumstances regarding the residents or the property.
Assist in lease audits when present at a community.
Ensure the community maintains all compliance regulations and is responsible for the lease violation procedure.
Walk vacant units, schedule vendors, complete inspections and partner with maintenance.
Partner with CAS to provide daily support in rental collection, payment plans, financial reporting, and monthly financial reporting.
Assist the Community Manager interviewing, screening and hiring any potential employee at the community.
Assist the Community Manager in orientation, training and scheduling of all team members.
Assist the Community Manager in disciplinary or promotional recommendations for office personnel.
Seek educational opportunities and self‑improvement for personal growth and development.
Participate in Cardinal U training as required.
Qualifications
Thorough knowledge of leasing techniques and sales for conventional multi‑family housing.
Consistent level of professional customer service.
Prior experience in multi‑family housing and community relations preferred.
Thorough knowledge of Cardinal Group policies and procedures and community policies.
Excellent computer skills: Microsoft Word and Excel.
Working knowledge of Yardi, Entrata and PopCard is preferred.
Ability to thrive in a fast‑paced environment and manage multiple projects simultaneously.
Must have reliable transportation and be willing to travel locally between work sites.
Ability to embody the Cardinal Culture and Cardinal Core Values every day.
Preferred Career Experience
Assistant Property Manager
Manager
Property Management
Onsite Manager
Leasing
Community Manager
Property Manager
Leasing Consultant
Work Environment
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
Physical Demands
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The team member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The team member is frequently required to stand; walk; reach with hands and arms, and stoop or squat. The team member is often required to sit. The team member must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Routine local travel may be required to attend training classes, client visits, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Non‑routine, overnight travel may be required to attend company functions, training, property visits, and other situations necessary for the accomplishment of special projects that may be assigned from time to time.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
In Summary: Position Summary Assistant Community Manager (Full Time, Non Exempt) Compensation: Pursuant to CA regulations, if this job is performed in CA, the salary range is $32 - $34 plus bonus potential . Responsibilities include providing comprehensive support in all aspects of community operations, including sales, leasing, inventory analysis, budgeting and reporting .
En Español: Compensación: De acuerdo con las regulaciones de CA, si este trabajo se realiza en CA, el rango salarial es de $32 a $34 más un potencial bono. Proporcionamos un plan de jubilación 401 (((k), ayuda al préstamo estudiantil, asistencia a la atención del cliente y actividades administrativas. Asesurar que los pasos de seguimiento y entrada de datos de Lead Solutions se completen diariamente en el nivel comunitario. Resumen Como Administrador Comunitario asistente, usted es responsable principalmente de proporcionar apoyo integral en todos los aspectos de las operaciones comunitarias, incluidas ventas, arrendamiento, análisis de inventarios, presupuesto e informes, gestión de viviendas, recogida de renta, servicio al cliente, mantenimiento y servicios administrativos. Responsabilidades logran consecuentemente los objetivos de ocupación de propiedades. Asegurarse de que las Soluciones de Seguimiento Integral y ingreso de datos sean completados diariamente a nivel comunitario; asistir a realizar viajes de arrendamientos personales, responder a llamadas telefónicas de alquiler y procesar consultas en línea según sea necesario. Las exigencias físicas descritas aquí son representativas de las que debe cumplir un miembro del equipo para realizar con éxito las funciones esenciales de este trabajo. Se pueden hacer adaptaciones razonables para permitir a los individuos con discapacidad desempeñar las funciones fundamentales. Los miembros del equipo deben usar regularmente el dedo, la tipografía, el manejo o sentir y hablar o oír. A menudo se requiere que el miembro del grupo esté parado; camine; alcance con manos y brazos, y se inclina o agache. Se pueden requerir viajes nocturnos no rutinarios para asistir a funciones de la empresa, capacitación, visitas a propiedades y otras situaciones necesarias para llevar a cabo proyectos especiales que se puedan asignar de vez en cuando. Empleador de Igualdad de Oportunidades Este empleador debe notificar a todos los solicitantes sus derechos según las leyes federales de empleo. Para obtener más información, consulte el aviso Know Your Rights del Departamento de Trabajo. #J-18808-Ljbffr
Assistant Community Manager (Full Time, Non Exempt)
Compensation: Pursuant to CA regulations, if this job is performed in CA, the salary range is $32 - $34 plus bonus potential. Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts.
Summary
As an Assistant Community Manager, you are primarily responsible for providing comprehensive support in all aspects of community operations, including sales, leasing, inventory analysis, budgeting and reporting, property management, rent collection, customer service, maintenance and administrative activities.
Responsibilities
Consistently achieve property occupancy goals.
Ensure Lead Tracking Solutions follow‑up steps and data entry are completed daily at the community level.
Assist in giving leasing tours, answering leasing phone calls and processing online inquiries as needed.
Ensure efficient and courteous response to all resident requests.
Assist the Community Manager in designing and implementing a resident retention program (newsletter, resident referral program, or social activities).
Maintain inventory and order all necessary administrative supplies and equipment for the maintenance department.
Efficiently and timely report, maintain and submit all administrative forms, files and reports.
Report any unusual or extraordinary circumstances regarding the residents or the property.
Assist in lease audits when present at a community.
Ensure the community maintains all compliance regulations and is responsible for the lease violation procedure.
Walk vacant units, schedule vendors, complete inspections and partner with maintenance.
Partner with CAS to provide daily support in rental collection, payment plans, financial reporting, and monthly financial reporting.
Assist the Community Manager interviewing, screening and hiring any potential employee at the community.
Assist the Community Manager in orientation, training and scheduling of all team members.
Assist the Community Manager in disciplinary or promotional recommendations for office personnel.
Seek educational opportunities and self‑improvement for personal growth and development.
Participate in Cardinal U training as required.
Qualifications
Thorough knowledge of leasing techniques and sales for conventional multi‑family housing.
Consistent level of professional customer service.
Prior experience in multi‑family housing and community relations preferred.
Thorough knowledge of Cardinal Group policies and procedures and community policies.
Excellent computer skills: Microsoft Word and Excel.
Working knowledge of Yardi, Entrata and PopCard is preferred.
Ability to thrive in a fast‑paced environment and manage multiple projects simultaneously.
Must have reliable transportation and be willing to travel locally between work sites.
Ability to embody the Cardinal Culture and Cardinal Core Values every day.
Preferred Career Experience
Assistant Property Manager
Manager
Property Management
Onsite Manager
Leasing
Community Manager
Property Manager
Leasing Consultant
Work Environment
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
Physical Demands
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The team member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The team member is frequently required to stand; walk; reach with hands and arms, and stoop or squat. The team member is often required to sit. The team member must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Routine local travel may be required to attend training classes, client visits, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Non‑routine, overnight travel may be required to attend company functions, training, property visits, and other situations necessary for the accomplishment of special projects that may be assigned from time to time.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
In Summary: Position Summary Assistant Community Manager (Full Time, Non Exempt) Compensation: Pursuant to CA regulations, if this job is performed in CA, the salary range is $32 - $34 plus bonus potential . Responsibilities include providing comprehensive support in all aspects of community operations, including sales, leasing, inventory analysis, budgeting and reporting .
En Español: Compensación: De acuerdo con las regulaciones de CA, si este trabajo se realiza en CA, el rango salarial es de $32 a $34 más un potencial bono. Proporcionamos un plan de jubilación 401 (((k), ayuda al préstamo estudiantil, asistencia a la atención del cliente y actividades administrativas. Asesurar que los pasos de seguimiento y entrada de datos de Lead Solutions se completen diariamente en el nivel comunitario. Resumen Como Administrador Comunitario asistente, usted es responsable principalmente de proporcionar apoyo integral en todos los aspectos de las operaciones comunitarias, incluidas ventas, arrendamiento, análisis de inventarios, presupuesto e informes, gestión de viviendas, recogida de renta, servicio al cliente, mantenimiento y servicios administrativos. Responsabilidades logran consecuentemente los objetivos de ocupación de propiedades. Asegurarse de que las Soluciones de Seguimiento Integral y ingreso de datos sean completados diariamente a nivel comunitario; asistir a realizar viajes de arrendamientos personales, responder a llamadas telefónicas de alquiler y procesar consultas en línea según sea necesario. Las exigencias físicas descritas aquí son representativas de las que debe cumplir un miembro del equipo para realizar con éxito las funciones esenciales de este trabajo. Se pueden hacer adaptaciones razonables para permitir a los individuos con discapacidad desempeñar las funciones fundamentales. Los miembros del equipo deben usar regularmente el dedo, la tipografía, el manejo o sentir y hablar o oír. A menudo se requiere que el miembro del grupo esté parado; camine; alcance con manos y brazos, y se inclina o agache. Se pueden requerir viajes nocturnos no rutinarios para asistir a funciones de la empresa, capacitación, visitas a propiedades y otras situaciones necesarias para llevar a cabo proyectos especiales que se puedan asignar de vez en cuando. Empleador de Igualdad de Oportunidades Este empleador debe notificar a todos los solicitantes sus derechos según las leyes federales de empleo. Para obtener más información, consulte el aviso Know Your Rights del Departamento de Trabajo. #J-18808-Ljbffr