Pharmacy Manager - Community Job at Optum in New Castle
Optum, New Castle, PA, United States
Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care.
Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together.
The Pharmacy Manager is a key position that has a substantial impact with our consumers and clinic partners by partnering and advising both on our pharmaceutical care services and benefits. This individual is responsible for the financial, clinical and quality for pharmacy services and will oversee the daily operations of a pharmacy including dispensing prescription medication and spending one‑on‑one time with the consumers. Coaching, developing and managing pharmacy staff is also a key responsibility of this role. The manager will act as a talent steward and proactively seek top talent for the pharmacy roles.
Primary Responsibilities
Creates a great consumer and clinic partner experience and continually builds solid relationships with both groups to proactively meet their needs
Serves as an expert to the clinical staff and proactively meets with their team on meeting their clinical outcomes
Counsels and educates patients on the usage of medications, adverse effects, schedules and any personal questions from the consumers
Ensures the pharmacy and team members follow policies and standards in accordance with state and federal laws
Performs wellness services such as immunizations, flu shots and other preventive services
Financial profitability and identifies opportunities to drive growth in the pharmacy
Motivates, develops and coaches all pharmacy staff to ensure they are meeting their potential and delivering exceptional service
Creates an engaging team environment which promotes compassion and models our core values and culture amongst the team
Proactively promotes opportunities and recruiting top talent at our pharmacies
Reviews key performance indicators with pharmacy staff and identifies trends and opportunities for improvement
Conducts workforce planning and business planning to have operational excellence at the site
Builds solid relationships with the community, stakeholders and clinic partners to ensure we are meeting all needs and promote the pharmacy business
Drives marketing plans and materials to promote all pharmacy offerings
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
Bachelor's degree in Pharmacy or PharmD
Current pharmacist's license in the state of Pennsylvania
Certified immunizer or willing to become an immunizer within 3 months of hire
Preferred Qualification
3+ years of pharmacist leadership experience
Management Success Practices
Being customer centric: These leaders are finding out what their customers want, then design processes and plan the work to create a better customer experience
Developing Others: Managers need to make sure that the right talent is in the right job, with capabilities aligned to the demands of the work. Managers who set the conditions for development act as talent stewards. By providing ongoing coaching and feedback and supporting mobility into other roles or development experiences, they help employees achieve fulfilling results
Communicating enterprise purpose: This includes communicating vision, values, culture, strategy, objectives and goals. The manager and the team then have to translate the purpose into the specific tasks of the team, so everyone know where everything fits
Creating high performing teams: Creating and fostering high‑performing teams is essential. An effective team has task clarity and right assembly of talent to do the job. Team members have accountabilities and know what to do. The team culture is collaborative. Measures are in place to monitor progress, including feedback loops to add corrective advice and counsel
Assuring results: Managers must deliver through others. They keep their teams on task, focusing on specific goals and targets. Managers will execute on plans while leveraging internal and external customer and stakeholder feedback to make adjustments
Technical and functional skills: These leaders know their industry, technical platform, key function of all roles and is a life‑long learner
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far‑reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full‑time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes—a enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
#J-18808-Ljbffr
In Summary: The Pharmacy Manager is responsible for the financial, clinical and quality for pharmacy services . He is part of a coordinated care team to ensure that people with complex health conditions get the right medications and follow their treatment plans . The manager will act as a talent steward and proactively seek top talent for pharmacy roles .
En Español: Las personas con enfermedades mentales graves o crónicas - y quienes las cuidan - tienen historias conmovedoras, y en Génova nos convertimos en su voz, su socio. Trabajando como parte de un equipo coordinado de atención médica, colaboramos con proveedores comunitarios para garantizar que las personas con condiciones de salud complejas reciban los medicamentos adecuados y puedan seguir sus planes de tratamiento. Nuestros servicios personalizados (farmacias dentro de la clínica, administración de medicamentos y más) están liderando el camino hacia un nuevo nivel de cuidado. La formación, el desarrollo y la gestión del personal de las farmacias es también una responsabilidad clave en este papel. El Gerente Certificado actuará como un administrador de talento y buscará proactivamente a los mejores talentos para las funciones de la farmacia. Responsabilidades Primarias Asegura que la farmacía y los miembros del equipo sigan políticas y estándares de acuerdo con las leyes estatales y federales Equipa continuamente relaciones sólidas con ambos grupos para satisfacer sus necesidades Proactivamente sirve como experto al personal clínico y se reúne de manera proactiva con su equipo en el cumplimiento de sus resultados clínicos Consejos e instruye a los pacientes sobre el uso de medicamentos, efectos adversos, horarios y cualquier pregunta personal por parte de los consumidores Asimismo asegura que la farmacia y los integrantes del equipo siguen políticas y normas de conformidad con la ley estatal y federal Realiza servicios de bienestar tales como inmunización, inyecciones de gripe y otros servicios preventivos Los gerentes ofrecen beneficios financieros e identifican oportunidades para impulsar el crecimiento en la industria farmacéutica Motivan, desarrollan y asesoran a todo el personal farmacéutico para garantizar lo que están cumpliendo con sus exigencias profesionales Excepcionales Servicios de diseño, horario y todos los clientes desean obtener una mejor experiencia profesional Otras Condiciones básicas: Crear o mejorar las capacidades de trabajo Las competencias del cliente La capacidad de desarrollo Los gerentes que establecen las condiciones para el desarrollo actúan como administradores de talentos. Al proporcionar coaching y retroalimentación continua y apoyar la movilidad en otros roles o experiencias de desarrollo, ayudan a los empleados a lograr resultados satisfactorios Comunicando propósito empresarial: Esto incluye comunicar visión, valores, cultura, estrategia, objetivos y metas. El gerente y el equipo deben luego traducir el objetivo en tareas específicas del equipo, por lo que todos saben dónde encaja Crear equipos de alto rendimiento: La creación y fomento de equipos de gran desempeño es esencial. Un equipo eficaz tiene claridad y un buen ensamblaje de talento para hacer el trabajo. Además de su salario, ofrecemos beneficios como un paquete completo de beneficios, programas de incentivos y reconocimiento, compra de acciones y contribución 401k (todos los beneficios están sujetos a requisitos de elegibilidad). No importa dónde o cuando comience una carrera con nosotros, encontrará una amplia selección de beneficios e incentivos. El salario para este papel oscilará entre $ 112,700 y $ 193,200 al año basándose en el empleo a tiempo completo. Cumplimos todas las leyes del salario mínimo según sea aplicable. En UnitedHealth Group, nuestra misión es ayudar a la gente a vivir vidas más saludables y hacer que el sistema de salud funcione mejor para todos. Creemos que todo el mundo -de cada raza, género, sexualidad, edad, ubicación e ingresos- merece la oportunidad de vivir sus grupos de vida más sanos. Estamos comprometidos a mitigar nuestro impacto en el medio ambiente y permitir y ofrecer atención equitativa que aborde las disparidades sanitarias y mejore los resultados de la salud, una prioridad empresarial reflejada en nuestra misión. UnitedHealth Group es un empleador de Equal Employment Opportunity bajo la ley aplicable y los solicitantes calificados recibirán consideración para el empleo sin importar raza, origen nacional, edad, color, sexo, orientación sexual, identidad de género, discapacidad o estatus de veterano protegido u otra característica protegida por leyes locales, estatales o federales, reglas o regulaciones.
Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together.
The Pharmacy Manager is a key position that has a substantial impact with our consumers and clinic partners by partnering and advising both on our pharmaceutical care services and benefits. This individual is responsible for the financial, clinical and quality for pharmacy services and will oversee the daily operations of a pharmacy including dispensing prescription medication and spending one‑on‑one time with the consumers. Coaching, developing and managing pharmacy staff is also a key responsibility of this role. The manager will act as a talent steward and proactively seek top talent for the pharmacy roles.
Primary Responsibilities
Creates a great consumer and clinic partner experience and continually builds solid relationships with both groups to proactively meet their needs
Serves as an expert to the clinical staff and proactively meets with their team on meeting their clinical outcomes
Counsels and educates patients on the usage of medications, adverse effects, schedules and any personal questions from the consumers
Ensures the pharmacy and team members follow policies and standards in accordance with state and federal laws
Performs wellness services such as immunizations, flu shots and other preventive services
Financial profitability and identifies opportunities to drive growth in the pharmacy
Motivates, develops and coaches all pharmacy staff to ensure they are meeting their potential and delivering exceptional service
Creates an engaging team environment which promotes compassion and models our core values and culture amongst the team
Proactively promotes opportunities and recruiting top talent at our pharmacies
Reviews key performance indicators with pharmacy staff and identifies trends and opportunities for improvement
Conducts workforce planning and business planning to have operational excellence at the site
Builds solid relationships with the community, stakeholders and clinic partners to ensure we are meeting all needs and promote the pharmacy business
Drives marketing plans and materials to promote all pharmacy offerings
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
Bachelor's degree in Pharmacy or PharmD
Current pharmacist's license in the state of Pennsylvania
Certified immunizer or willing to become an immunizer within 3 months of hire
Preferred Qualification
3+ years of pharmacist leadership experience
Management Success Practices
Being customer centric: These leaders are finding out what their customers want, then design processes and plan the work to create a better customer experience
Developing Others: Managers need to make sure that the right talent is in the right job, with capabilities aligned to the demands of the work. Managers who set the conditions for development act as talent stewards. By providing ongoing coaching and feedback and supporting mobility into other roles or development experiences, they help employees achieve fulfilling results
Communicating enterprise purpose: This includes communicating vision, values, culture, strategy, objectives and goals. The manager and the team then have to translate the purpose into the specific tasks of the team, so everyone know where everything fits
Creating high performing teams: Creating and fostering high‑performing teams is essential. An effective team has task clarity and right assembly of talent to do the job. Team members have accountabilities and know what to do. The team culture is collaborative. Measures are in place to monitor progress, including feedback loops to add corrective advice and counsel
Assuring results: Managers must deliver through others. They keep their teams on task, focusing on specific goals and targets. Managers will execute on plans while leveraging internal and external customer and stakeholder feedback to make adjustments
Technical and functional skills: These leaders know their industry, technical platform, key function of all roles and is a life‑long learner
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far‑reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full‑time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes—a enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
#J-18808-Ljbffr
In Summary: The Pharmacy Manager is responsible for the financial, clinical and quality for pharmacy services . He is part of a coordinated care team to ensure that people with complex health conditions get the right medications and follow their treatment plans . The manager will act as a talent steward and proactively seek top talent for pharmacy roles .
En Español: Las personas con enfermedades mentales graves o crónicas - y quienes las cuidan - tienen historias conmovedoras, y en Génova nos convertimos en su voz, su socio. Trabajando como parte de un equipo coordinado de atención médica, colaboramos con proveedores comunitarios para garantizar que las personas con condiciones de salud complejas reciban los medicamentos adecuados y puedan seguir sus planes de tratamiento. Nuestros servicios personalizados (farmacias dentro de la clínica, administración de medicamentos y más) están liderando el camino hacia un nuevo nivel de cuidado. La formación, el desarrollo y la gestión del personal de las farmacias es también una responsabilidad clave en este papel. El Gerente Certificado actuará como un administrador de talento y buscará proactivamente a los mejores talentos para las funciones de la farmacia. Responsabilidades Primarias Asegura que la farmacía y los miembros del equipo sigan políticas y estándares de acuerdo con las leyes estatales y federales Equipa continuamente relaciones sólidas con ambos grupos para satisfacer sus necesidades Proactivamente sirve como experto al personal clínico y se reúne de manera proactiva con su equipo en el cumplimiento de sus resultados clínicos Consejos e instruye a los pacientes sobre el uso de medicamentos, efectos adversos, horarios y cualquier pregunta personal por parte de los consumidores Asimismo asegura que la farmacia y los integrantes del equipo siguen políticas y normas de conformidad con la ley estatal y federal Realiza servicios de bienestar tales como inmunización, inyecciones de gripe y otros servicios preventivos Los gerentes ofrecen beneficios financieros e identifican oportunidades para impulsar el crecimiento en la industria farmacéutica Motivan, desarrollan y asesoran a todo el personal farmacéutico para garantizar lo que están cumpliendo con sus exigencias profesionales Excepcionales Servicios de diseño, horario y todos los clientes desean obtener una mejor experiencia profesional Otras Condiciones básicas: Crear o mejorar las capacidades de trabajo Las competencias del cliente La capacidad de desarrollo Los gerentes que establecen las condiciones para el desarrollo actúan como administradores de talentos. Al proporcionar coaching y retroalimentación continua y apoyar la movilidad en otros roles o experiencias de desarrollo, ayudan a los empleados a lograr resultados satisfactorios Comunicando propósito empresarial: Esto incluye comunicar visión, valores, cultura, estrategia, objetivos y metas. El gerente y el equipo deben luego traducir el objetivo en tareas específicas del equipo, por lo que todos saben dónde encaja Crear equipos de alto rendimiento: La creación y fomento de equipos de gran desempeño es esencial. Un equipo eficaz tiene claridad y un buen ensamblaje de talento para hacer el trabajo. Además de su salario, ofrecemos beneficios como un paquete completo de beneficios, programas de incentivos y reconocimiento, compra de acciones y contribución 401k (todos los beneficios están sujetos a requisitos de elegibilidad). No importa dónde o cuando comience una carrera con nosotros, encontrará una amplia selección de beneficios e incentivos. El salario para este papel oscilará entre $ 112,700 y $ 193,200 al año basándose en el empleo a tiempo completo. Cumplimos todas las leyes del salario mínimo según sea aplicable. En UnitedHealth Group, nuestra misión es ayudar a la gente a vivir vidas más saludables y hacer que el sistema de salud funcione mejor para todos. Creemos que todo el mundo -de cada raza, género, sexualidad, edad, ubicación e ingresos- merece la oportunidad de vivir sus grupos de vida más sanos. Estamos comprometidos a mitigar nuestro impacto en el medio ambiente y permitir y ofrecer atención equitativa que aborde las disparidades sanitarias y mejore los resultados de la salud, una prioridad empresarial reflejada en nuestra misión. UnitedHealth Group es un empleador de Equal Employment Opportunity bajo la ley aplicable y los solicitantes calificados recibirán consideración para el empleo sin importar raza, origen nacional, edad, color, sexo, orientación sexual, identidad de género, discapacidad o estatus de veterano protegido u otra característica protegida por leyes locales, estatales o federales, reglas o regulaciones.