Fairstead is hiring: Assistant Community Manager in New York
Fairstead, New York, NY, United States
Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, Texas, and Washington DC, Fairstead owns a portfolio of more than 27,000 apartments across 28 states that includes 27,000 units under management. Fairstead’s commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead’s primary mission is to provide high-quality housing to all regardless of income, and to make our stakeholders feel “Right at Home.” We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator.
Core Values
Innovation, Determination, Integrity, Humility, Empathy and Partnerships
Fairstead has an exciting opportunity at one of our properties, and we are looking for an Assistant Property Manager to join our team! The Assistant Property Manager assists and supports the planning, implementing, and managing the daily operations of the property. They assist in the management of onsite activities and the overall performance of the property. They perform various duties including administrative, financial, and resident relations.
Responsibilities
Assists Property Manager to ensure compliance in all aspects of the HUD (Housing and Urban Development) 4350.3 Handbook.
Executes intervention strategies for tenants who are non-compliant with lease/compliance requirements.
Assists in the preparation of the property for REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews.
Documents lease violations and coordinate evictions.
Promotes resident satisfaction and retention by responding to questions, complaints, and requests promptly. Taking appropriate action to resolve and address service issues.
Ensures the property’s maintenance team members respond and complete resident service requests.
Assisting tenants with requests, questions, problems, and complaints.
Alerting staff of move ins, move outs, any emergencies.
Provide excellent customer service and display a courteous and professional attitude towards all residents and visitors.
Responsible for regularly tracking arrears and following up with tenants per the company policy.
Oversee the lease renewal program for appropriate retention rate.
Works within house legal team to track status of rent payments.
Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily.
Create purchase orders in Yardi.
Answer phone calls, messages, and emails promptly; within a few hours but never exceed 24 hours.
Perform or assist with any operations as required to maintain workflow and to meet schedules.
Perform other duties as needed.
Benefits
Generous employer contribution for Medical Insurance through Meritain Health
Employer Paid Vision Plans.
Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
12 paid Holidays.
15 days of PTO.
7 Sick days.
Employer Paid Life Insurance.
Flexible Spending Account.
Nationwide Pet Insurance.
Disability Insurance.
Laser Correction Discount.
Employee Discounts on appliances, apparel, and more.
Qualifications
Two (2) years of experience in affordable housing leasing or property management.
Knowledge and experience in the local residential market.
Experience with EIV and Yardi.
Proficient in Microsoft Office Suite.
Strong written and verbal communication skills.
Great Customer Service skills.
Able to learn and work with property management applications.
Quick learner and great attitude.
Diversity in backgrounds and experiences is key to Fairstead’s success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.
For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://fairstead.com/privacy-policy/
#J-18808-Ljbffr
In Summary: Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country . The Assistant Property Manager assists and supports the planning, implementing, and managing the daily operations of the property . Responsibilities Assists Property Manager to ensure compliance in all aspects of the HUD (Housing and Urban Development) 4350.3 Handbook .
En Español: Fairstead es una empresa inmobiliaria dedicada a construir comunidades sostenibles en todo el país. Con sede en Nueva York, con oficinas en Colorado, Florida, Texas y Washington DC, Fairstead posee un portafolio de más de 27,000 apartamentos en 28 estados que incluye 27.000 unidades bajo gestión. El compromiso de Fairstead con las comunidades se realiza a través de una plataforma integral que aprovecha la experiencia interna en adquisiciones, desarrollo, diseño y construcción, administración de activos y administración de propiedades. La misión principal de Fairsted es proporcionar viviendas de alta calidad para todos independientemente del ingreso, y hacer que nuestros accionistas se sientan "Right at Home". Realizan diversas tareas, incluidas las relaciones administrativas, financieras y residentes. Responsabilidades Ayuda al gerente de propiedades a garantizar el cumplimiento en todos los aspectos del HUD (Housing and Urban Development) 4350.3 Manual. Ejecuta estrategias de intervención para inquilinos que no cumplan con los requisitos de arrendamiento/conformidad. Asistir a los inquilinos con las solicitudes, preguntas, problemas y quejas. Alertar al personal de mudanzas, salidas, cualquier emergencia. Proporcionar un excelente servicio al cliente y mostrar una actitud educada y profesional hacia todos los residentes y visitantes. Responsable por el seguimiento regular de los atrasos y la continuación de los inquilos según la política de la empresa. Supervisar el programa de renovación del arrendamiento para una tasa adecuada de retención. Trabaja dentro del equipo legal en casa para rastrear el estado de los pagos de alquiler. Superviene las transacciones contables y asegure de que todas las rentas se recogen, publican y depositan mensajes diarios. Crear pedidos en Yardizing. Compra llamadas telefónicas, e-mails rápidamente; realizar unas pocas horas pero nunca calificados 24 horas. Realizar o ayudar con las operaciones requeridas por el empleador para cumplir sus horarios laborales y otros días de trabajo. Ser un empleador de igualdad de oportunidades es un principio central de nuestra filosofía que da forma a quiénes somos y las comunidades a las que servimos. Nuestro objetivo es garantizar una compensación total competitiva proporcional a la experiencia, ubicación y otros puntos de referencia del mercado. Para obtener información sobre cómo usamos su información personal, incluida la información enviada para oportunidades profesionales, consulte nuestra Política de privacidad en https://fairstead.com/privacy-policy/ #J-18808-Ljbffr.
Core Values
Innovation, Determination, Integrity, Humility, Empathy and Partnerships
Fairstead has an exciting opportunity at one of our properties, and we are looking for an Assistant Property Manager to join our team! The Assistant Property Manager assists and supports the planning, implementing, and managing the daily operations of the property. They assist in the management of onsite activities and the overall performance of the property. They perform various duties including administrative, financial, and resident relations.
Responsibilities
Assists Property Manager to ensure compliance in all aspects of the HUD (Housing and Urban Development) 4350.3 Handbook.
Executes intervention strategies for tenants who are non-compliant with lease/compliance requirements.
Assists in the preparation of the property for REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews.
Documents lease violations and coordinate evictions.
Promotes resident satisfaction and retention by responding to questions, complaints, and requests promptly. Taking appropriate action to resolve and address service issues.
Ensures the property’s maintenance team members respond and complete resident service requests.
Assisting tenants with requests, questions, problems, and complaints.
Alerting staff of move ins, move outs, any emergencies.
Provide excellent customer service and display a courteous and professional attitude towards all residents and visitors.
Responsible for regularly tracking arrears and following up with tenants per the company policy.
Oversee the lease renewal program for appropriate retention rate.
Works within house legal team to track status of rent payments.
Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily.
Create purchase orders in Yardi.
Answer phone calls, messages, and emails promptly; within a few hours but never exceed 24 hours.
Perform or assist with any operations as required to maintain workflow and to meet schedules.
Perform other duties as needed.
Benefits
Generous employer contribution for Medical Insurance through Meritain Health
Employer Paid Vision Plans.
Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
12 paid Holidays.
15 days of PTO.
7 Sick days.
Employer Paid Life Insurance.
Flexible Spending Account.
Nationwide Pet Insurance.
Disability Insurance.
Laser Correction Discount.
Employee Discounts on appliances, apparel, and more.
Qualifications
Two (2) years of experience in affordable housing leasing or property management.
Knowledge and experience in the local residential market.
Experience with EIV and Yardi.
Proficient in Microsoft Office Suite.
Strong written and verbal communication skills.
Great Customer Service skills.
Able to learn and work with property management applications.
Quick learner and great attitude.
Diversity in backgrounds and experiences is key to Fairstead’s success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.
For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://fairstead.com/privacy-policy/
#J-18808-Ljbffr
In Summary: Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country . The Assistant Property Manager assists and supports the planning, implementing, and managing the daily operations of the property . Responsibilities Assists Property Manager to ensure compliance in all aspects of the HUD (Housing and Urban Development) 4350.3 Handbook .
En Español: Fairstead es una empresa inmobiliaria dedicada a construir comunidades sostenibles en todo el país. Con sede en Nueva York, con oficinas en Colorado, Florida, Texas y Washington DC, Fairstead posee un portafolio de más de 27,000 apartamentos en 28 estados que incluye 27.000 unidades bajo gestión. El compromiso de Fairstead con las comunidades se realiza a través de una plataforma integral que aprovecha la experiencia interna en adquisiciones, desarrollo, diseño y construcción, administración de activos y administración de propiedades. La misión principal de Fairsted es proporcionar viviendas de alta calidad para todos independientemente del ingreso, y hacer que nuestros accionistas se sientan "Right at Home". Realizan diversas tareas, incluidas las relaciones administrativas, financieras y residentes. Responsabilidades Ayuda al gerente de propiedades a garantizar el cumplimiento en todos los aspectos del HUD (Housing and Urban Development) 4350.3 Manual. Ejecuta estrategias de intervención para inquilinos que no cumplan con los requisitos de arrendamiento/conformidad. Asistir a los inquilinos con las solicitudes, preguntas, problemas y quejas. Alertar al personal de mudanzas, salidas, cualquier emergencia. Proporcionar un excelente servicio al cliente y mostrar una actitud educada y profesional hacia todos los residentes y visitantes. Responsable por el seguimiento regular de los atrasos y la continuación de los inquilos según la política de la empresa. Supervisar el programa de renovación del arrendamiento para una tasa adecuada de retención. Trabaja dentro del equipo legal en casa para rastrear el estado de los pagos de alquiler. Superviene las transacciones contables y asegure de que todas las rentas se recogen, publican y depositan mensajes diarios. Crear pedidos en Yardizing. Compra llamadas telefónicas, e-mails rápidamente; realizar unas pocas horas pero nunca calificados 24 horas. Realizar o ayudar con las operaciones requeridas por el empleador para cumplir sus horarios laborales y otros días de trabajo. Ser un empleador de igualdad de oportunidades es un principio central de nuestra filosofía que da forma a quiénes somos y las comunidades a las que servimos. Nuestro objetivo es garantizar una compensación total competitiva proporcional a la experiencia, ubicación y otros puntos de referencia del mercado. Para obtener información sobre cómo usamos su información personal, incluida la información enviada para oportunidades profesionales, consulte nuestra Política de privacidad en https://fairstead.com/privacy-policy/ #J-18808-Ljbffr.