Project Manager - Communications & Outreach
Tarrant Regional Water District, Fort Worth, TX, United States
Salary: $84,219.20 - $126,318.40 annually
The Project Manager supports the Communications team by coordinating and managing projects and project requests from across TRWD departments while facilitating some external communications initiatives. This role serves as the primary liaison between the Communications team and internal stakeholders, ensuring effective project intake, resource allocation, and delivery of assets.
Job Description
Essential Functions and Responsibilities
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this position.
Internal Request Management
Process and review incoming project requests submitted via intake form
Collaborate with internal clients to clarify project goals, needs, and scope
Coordinate with Comms team members to assess capacity, assign resources, and establish timelines for project completion
Track multiple concurrent projects while communicating clearly with internal stakeholders about project status and timelines
Document project requirements, workflows, and deliverables using project management tool- Asana
Ensure all tasks, deliverables, and project materials are delivered on schedule
Communications Team Support
Support the Comms team in planning and executing internal and external initiatives
Coordinate with Comms team members to delegate projects, identify milestones, and monitor progress
Manage and oversee contractors, interns, etc., supervising their work, planning and managing key tasks throughout a project, and providing guidance as needed
Stakeholder Coordination
Serve as the primary point of contact for project requests received by the Comms dept.
Coordinate with the Comms team and internal clients on workflow and timelines to meet deliverables and deadlines
Coordinate review and approval processes with relevant stakeholders, if needed
Maintain effective communication with internal clients and provide follow-ups concerning project status
Project Administration
Manage project development timelines, outlining skills and resources necessary for the Comms team to complete projects on time and within budget successfully
Document relevant steps of the project process using project management tool- Asana
Evaluate and track project metrics and team performance to identify opportunities for improvement
Create, schedule, and manage a calendar of all annual projects
Manage vendor relationships and external service procurement when needed
Improve project management principles and systems to enhance efficiency
Other
Maintain familiarity with strategic District levels of service
Continuous improvement monitoring and innovation efforts
Perform other duties as required
Required Experience
Five (5) years of experience working with a centralized marketing or communications department that serves an entire organization
Five (5) years of demonstrated experience in project management with a proven ability to work with multiple cross‑functional teams/departments
Proven track record of successful project delivery within defined timelines and budgets
Five (5) years of experience using project management tools and methodologies
Strong organizational and time management skills with the ability to prioritize effectively
Self‑starter with the ability to multitask and effectively work under tight deadlines on a regular basis and flexibility to work in an interactive environment with a high tolerance for ambiguity and change
Excellent written and verbal communication skills
Desired Experience
Experience in water utilities or public sector communications
Ideal candidate has a background in government agencies, universities, utilities, or large corporations where multiple divisions need marketing/communications support
Experience working in a centralized marketing/communications or similar department that provides services and strategic support across multiple internal departments
Familiarity with creative production processes and marketing campaign execution
Experience managing creative professionals or communications teams
Project Management Professional (PMP) certification or similar credentials
Thorough knowledge and experience of project management software (e.g., Asana or similar tool) with the ability to improve team efficiency
Required Education/Certification/License
Bachelor's Degree in Marketing, Communications, Management, PM, or a related field
Desired Education/Certification/License
Master’s Degree in Marketing, Communications, Management, PM, or a related field
Project Management Professional (PMP) Certification or similar credentials
Success Factors/Job Competencies
Collaboration/Synergy - Works with others, cooperating in both interpersonal and team relationships; fosters enthusiasm and maintains mutual trust, candor, and respect. If applicable, manages groups effectively and builds partnerships with others
Communication - The ability to listen actively; to impart thoughts, views, information, and ideas persuasively and adaptively
Cooperation/Teamwork - Cooperates with others to accomplish common goals; works with employees within and across departments to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others
Critical Thinking/Judgement - Uses analysis, wisdom, experience, and logical methods to make good decisions and solve difficult problems with effective solutions; appropriately incorporates multiple inputs to establish shared ownership and effective action
Customer Service - Seeks to understand the needs of internal and external customers; delivers products and services that meet customer needs/objectives; is committed to continuous improvement and providing high quality products and services; communicates with customers to improve processes and provides updates on the delivery of services
Initiative - Proactively identifies ways to contribute to TRWD’s goals and missions; achieves results without needing reminders from others; identifies and takes action to address problems and opportunities
Innovation - Develops new insights into situations; questions conventional approaches; encourages new ideas; designs and implements new or cutting edge programs/processes
Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when personal opinion differs
Organizing - Can arrange resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges resources and stores them in a useful manner
Planning - Accurately determines the length and difficulty of tasks and projects; sets clear, realistic, and measurable goals; sets priorities and time parameters to accomplish tasks and projects; anticipates roadblocks and develops contingencies to redirect tasks so momentum is not lost
Prioritization - Spends his or her time and the time of others on what is important; focuses on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal
Professionalism - Thinks carefully about the likely effects on others of one’s words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question
Project Management - Ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectives
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing duties of job, employee is occasionally required to stand, walk, sit, and use hand to finger, handle, or feel objects, tools, or controls, reach with hands and arms, balance, stoop, talk or hear. Employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment: While performing the duties of this job, the employee typically resides within an office or cubicle and may have occasional field work, including job sites or construction locations, that will expose the employee to weather conditions prevalent at the time.
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The Project Manager supports the Communications team by coordinating and managing projects and project requests from across TRWD departments while facilitating some external communications initiatives. This role serves as the primary liaison between the Communications team and internal stakeholders, ensuring effective project intake, resource allocation, and delivery of assets.
Job Description
Essential Functions and Responsibilities
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this position.
Internal Request Management
Process and review incoming project requests submitted via intake form
Collaborate with internal clients to clarify project goals, needs, and scope
Coordinate with Comms team members to assess capacity, assign resources, and establish timelines for project completion
Track multiple concurrent projects while communicating clearly with internal stakeholders about project status and timelines
Document project requirements, workflows, and deliverables using project management tool- Asana
Ensure all tasks, deliverables, and project materials are delivered on schedule
Communications Team Support
Support the Comms team in planning and executing internal and external initiatives
Coordinate with Comms team members to delegate projects, identify milestones, and monitor progress
Manage and oversee contractors, interns, etc., supervising their work, planning and managing key tasks throughout a project, and providing guidance as needed
Stakeholder Coordination
Serve as the primary point of contact for project requests received by the Comms dept.
Coordinate with the Comms team and internal clients on workflow and timelines to meet deliverables and deadlines
Coordinate review and approval processes with relevant stakeholders, if needed
Maintain effective communication with internal clients and provide follow-ups concerning project status
Project Administration
Manage project development timelines, outlining skills and resources necessary for the Comms team to complete projects on time and within budget successfully
Document relevant steps of the project process using project management tool- Asana
Evaluate and track project metrics and team performance to identify opportunities for improvement
Create, schedule, and manage a calendar of all annual projects
Manage vendor relationships and external service procurement when needed
Improve project management principles and systems to enhance efficiency
Other
Maintain familiarity with strategic District levels of service
Continuous improvement monitoring and innovation efforts
Perform other duties as required
Required Experience
Five (5) years of experience working with a centralized marketing or communications department that serves an entire organization
Five (5) years of demonstrated experience in project management with a proven ability to work with multiple cross‑functional teams/departments
Proven track record of successful project delivery within defined timelines and budgets
Five (5) years of experience using project management tools and methodologies
Strong organizational and time management skills with the ability to prioritize effectively
Self‑starter with the ability to multitask and effectively work under tight deadlines on a regular basis and flexibility to work in an interactive environment with a high tolerance for ambiguity and change
Excellent written and verbal communication skills
Desired Experience
Experience in water utilities or public sector communications
Ideal candidate has a background in government agencies, universities, utilities, or large corporations where multiple divisions need marketing/communications support
Experience working in a centralized marketing/communications or similar department that provides services and strategic support across multiple internal departments
Familiarity with creative production processes and marketing campaign execution
Experience managing creative professionals or communications teams
Project Management Professional (PMP) certification or similar credentials
Thorough knowledge and experience of project management software (e.g., Asana or similar tool) with the ability to improve team efficiency
Required Education/Certification/License
Bachelor's Degree in Marketing, Communications, Management, PM, or a related field
Desired Education/Certification/License
Master’s Degree in Marketing, Communications, Management, PM, or a related field
Project Management Professional (PMP) Certification or similar credentials
Success Factors/Job Competencies
Collaboration/Synergy - Works with others, cooperating in both interpersonal and team relationships; fosters enthusiasm and maintains mutual trust, candor, and respect. If applicable, manages groups effectively and builds partnerships with others
Communication - The ability to listen actively; to impart thoughts, views, information, and ideas persuasively and adaptively
Cooperation/Teamwork - Cooperates with others to accomplish common goals; works with employees within and across departments to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others
Critical Thinking/Judgement - Uses analysis, wisdom, experience, and logical methods to make good decisions and solve difficult problems with effective solutions; appropriately incorporates multiple inputs to establish shared ownership and effective action
Customer Service - Seeks to understand the needs of internal and external customers; delivers products and services that meet customer needs/objectives; is committed to continuous improvement and providing high quality products and services; communicates with customers to improve processes and provides updates on the delivery of services
Initiative - Proactively identifies ways to contribute to TRWD’s goals and missions; achieves results without needing reminders from others; identifies and takes action to address problems and opportunities
Innovation - Develops new insights into situations; questions conventional approaches; encourages new ideas; designs and implements new or cutting edge programs/processes
Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when personal opinion differs
Organizing - Can arrange resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges resources and stores them in a useful manner
Planning - Accurately determines the length and difficulty of tasks and projects; sets clear, realistic, and measurable goals; sets priorities and time parameters to accomplish tasks and projects; anticipates roadblocks and develops contingencies to redirect tasks so momentum is not lost
Prioritization - Spends his or her time and the time of others on what is important; focuses on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal
Professionalism - Thinks carefully about the likely effects on others of one’s words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question
Project Management - Ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectives
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing duties of job, employee is occasionally required to stand, walk, sit, and use hand to finger, handle, or feel objects, tools, or controls, reach with hands and arms, balance, stoop, talk or hear. Employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment: While performing the duties of this job, the employee typically resides within an office or cubicle and may have occasional field work, including job sites or construction locations, that will expose the employee to weather conditions prevalent at the time.
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