Senior Manager, Competitive Intelligence & Benchmarking
salesforce.com, inc., San Francisco, CA, United States
What You’ll Deliver
Market Foresight & Intelligence Signals
Establish and own a repository of competitor AI-augmentation strategies, including spans of control, org sizes, org designs, talent profiles and people, identifying 3-5 high-leverage "innovation signals" per quarter for our Work Lab.
Synthesize vast amounts of external data (earnings calls, whitepapers, labor reports) into a clear leadership narrative on how the competitive landscape is shifting.
Identify emerging agentic technologies and map their potential ROI before they are added to our internal Innovation Roadmap.
External Ratio Benchmarking
Develop and maintain a proprietary database of industry-specific "Human-to-Agent" ratios to validate our "North Star" organizational health metrics.
Provide the executive team with the "So What" of competitor workforce moves—quantifying how their shifts in labor strategy affect our own competitive advantage.
Prototype-to-Product Pipeline
Collaborate with the Delivery function to ensure market benchmarks are translated into actionable redesign targets for our Business Units.
Your Toolkit: Skills That Will Drive Impact
Strategic Synthesis & Acumen
Ability to ingest a mountain of information and find the three things that actually matter, writing and presenting with exceptional clarity.
Understanding of how large enterprises work: deducing long-term workforce strategy from competitor budget shifts or job posting trends.
Innovation Methodology
Fluency in the "Future of Work" landscape with a real perspective on how AI adoption reshapes specific industries.
Comfortable with rapid prototyping and hypothesis-based testing, designing experiments to prove or disprove market trends.
Partnership & Influence
Skill at working with high-performing teams without undermining their ownership.
Build trust as a consistent source of objective, data-backed truth in an era of AI hype.
How We Expect You to Use AI
Model the behavior you’re building toward and be a daily, active user of AI tools—leveraging agents and assistants to manage workload and synthesize market signals.
Build and oversee a fleet of web-scraping and monitoring tools that track competitor job boards, patent filings, and news in real time.
Use AI to analyze thousands of pages of competitor transcripts and industry reports to detect subtle shifts in workforce strategies faster than any human analyst.
Employ generative models to simulate "competitor responses" to our own workforce moves, staying ahead and reframing challenges through an AI-first lens.
Compensation
The typical base salary range for this position is $143,400 - $216,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $172,200 - $236,700 annually. The range represents base salary only and does not include bonus, incentive, equity or benefits.
Equal Opportunity Employer
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Employees or potential employees will be assessed on the basis of merit, competence and qualifications—without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
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Market Foresight & Intelligence Signals
Establish and own a repository of competitor AI-augmentation strategies, including spans of control, org sizes, org designs, talent profiles and people, identifying 3-5 high-leverage "innovation signals" per quarter for our Work Lab.
Synthesize vast amounts of external data (earnings calls, whitepapers, labor reports) into a clear leadership narrative on how the competitive landscape is shifting.
Identify emerging agentic technologies and map their potential ROI before they are added to our internal Innovation Roadmap.
External Ratio Benchmarking
Develop and maintain a proprietary database of industry-specific "Human-to-Agent" ratios to validate our "North Star" organizational health metrics.
Provide the executive team with the "So What" of competitor workforce moves—quantifying how their shifts in labor strategy affect our own competitive advantage.
Prototype-to-Product Pipeline
Collaborate with the Delivery function to ensure market benchmarks are translated into actionable redesign targets for our Business Units.
Your Toolkit: Skills That Will Drive Impact
Strategic Synthesis & Acumen
Ability to ingest a mountain of information and find the three things that actually matter, writing and presenting with exceptional clarity.
Understanding of how large enterprises work: deducing long-term workforce strategy from competitor budget shifts or job posting trends.
Innovation Methodology
Fluency in the "Future of Work" landscape with a real perspective on how AI adoption reshapes specific industries.
Comfortable with rapid prototyping and hypothesis-based testing, designing experiments to prove or disprove market trends.
Partnership & Influence
Skill at working with high-performing teams without undermining their ownership.
Build trust as a consistent source of objective, data-backed truth in an era of AI hype.
How We Expect You to Use AI
Model the behavior you’re building toward and be a daily, active user of AI tools—leveraging agents and assistants to manage workload and synthesize market signals.
Build and oversee a fleet of web-scraping and monitoring tools that track competitor job boards, patent filings, and news in real time.
Use AI to analyze thousands of pages of competitor transcripts and industry reports to detect subtle shifts in workforce strategies faster than any human analyst.
Employ generative models to simulate "competitor responses" to our own workforce moves, staying ahead and reframing challenges through an AI-first lens.
Compensation
The typical base salary range for this position is $143,400 - $216,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $172,200 - $236,700 annually. The range represents base salary only and does not include bonus, incentive, equity or benefits.
Equal Opportunity Employer
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Employees or potential employees will be assessed on the basis of merit, competence and qualifications—without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
#J-18808-Ljbffr