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Assistant Dean for Advising - Graduate School

Creighton University, Omaha, NE, United States


The Assistant Dean plays a key role in supporting the day-to-day operations of the Graduate School. This position oversees academic coaching, coordinates admissions and registration processes, and collaborates with internal and external partners to ensure a high-quality graduate student experience. The ideal candidate is highly organized, collaborative, and committed to advancing the University mission.

Key Responsibilities:
Academic Coaching & Student Support
Supervise and coordinate Creighton-employed graduate academic coaches.
Communicate with students, coaches, and graduate program directors regarding admissions, advising, registration, course schedules, and plans of study.
Provide timely responses to student inquiries via phone, email, and in person.
Ensure quality control among internal academic coaches and third-party online program managers.

Admissions & Enrollment Coordination
Coordinate admissions processes in collaboration with Enrollment Management.
Verify completion of application materials and prepare applicant files for review with program directors and external partners.
Send admission decisions, document admissions activity, maintain student records, and provide registration overrides as needed.

Registration & Academic Operations
Monitor student registrations for accuracy and compliance.
Communicate course schedules and program updates with internal offices and external stakeholders.
Perform degree audits and communicate progress with students and relevant departments.

Collaboration & Communication
Serve as a liaison across campus offices including Financial Aid, Global Engagement, the Registrar's Office, dean's offices, and program directors.
Communicate student concerns and program updates to appropriate stakeholders.

Events & Special Projects
Support commencement ceremonies, receptions, and coordination of student and faculty awards.
Assist dean's offices with graduate projects and other initiatives as needed.

Qualifications:
Master's degree required.
Minimum of 5 years of related experience in higher education or a related field.
Demonstrated analytical and problem-solving skills, including the ability to interpret data and inform decision-making.

Why Join Us?
This is an opportunity to contribute to a mission-driven institution dedicated to academic excellence, student success, and the development of the whole person. You will play a vital role in shaping the graduate student experience while working collaboratively across a vibrant campus community. Creighton offers excellent benefits and a collaborative, team-oriented environment with colleagues who support one another's success.