Business Development Manager, Hospitality Tech Solutions (ATL,CHI,DFW)
A Hiring Company, Dallas, TX, United States
Business Development Manager, Hospitality Tech Solutions
Location: ATL, CHI, DFW (U.S. Remote)
Position: Full Time
We are seeking an articulate, hospitality‑driven Business Development Manager to lead revenue growth and placements across our hospitality technology products. This role involves selling directly to chain operators and working cross‑functionally with the IMI Account Management team to identify opportunities, develop solutions, and close business.
Key Responsibilities
Drive new revenue through direct sales of IMI's technology suite, including Nitecapp, RFP Pro, IMI Manage Promo, and other hospitality tech solutions.
Identify, prospect, and close new business opportunities with chain operator clients.
Develop strategic sales plans targeting national and regional accounts.
Build and maintain strong relationships with key decision‑makers (operations, beverage, procurement, training, marketing).
Partner with Account Managers to uncover upsell and cross‑sell opportunities within existing portfolios.
Collaborate with internal teams to tailor solutions and support proposal development, pricing strategies, and contract negotiations.
Work with implementation teams to ensure smooth onboarding and deployment of technology solutions.
Act as a client advocate to ensure adoption, satisfaction, and long‑term success.
Support ongoing customer success initiatives to drive retention and expansion.
Provide feedback to leadership and product teams on market trends, client needs, and competitive landscape.
Qualifications
7+ years of sales experience in chain sales, beverage, or SaaS/technology solutions.
Proven track record selling into chain operators across multiple departments.
Strong existing network within hospitality operators preferred.
Deep understanding of chain operations, beverage programs, and/or hospitality/LMS technology.
Demonstrated ability to manage complex sales cycles and close enterprise‑level deals.
Excellent communication, presentation, and negotiation skills.
Strong collaboration skills with cross‑functional teams.
Self‑starter with entrepreneurial mindset.
Experience with CRM tools (e.g., Salesforce) preferred.
High proficiency in Microsoft Office applications.
Bachelor's degree in marketing, business, hospitality, communication, or related field.
Additional Requirements
Ability to travel up to 30%+ for client meetings and industry events.
Experienced in managing project‑level duties and supervising employees.
High energy, interpersonal skills, and professional demeanor.
Hospitality, client‑first mentality.
PLUS Skills
SaaS technology services.
Food and beverage operations experience.
Experience within FinTech sales.
Supplier services experience.
Compensation and Benefits
Salary: $100,000 – $120,000 (plus commensurate with experience).
401(k) with matching (eligibility required).
18–21 annual company holidays.
3 weeks paid time off + monthly appointment days.
Multiple medical plan options with no‑cost employee coverage; dental, vision, life, LTD/STD, supplemental insurance.
Employee assistance program and financial assistance.
Summer Fridays/Refresh Fridays.
Other benefits as included.
EEO Statement
IMI Agency is an equal‑opportunity employer. We celebrate diversity and are committed to an inclusive environment for all employees.
#J-18808-Ljbffr
Location: ATL, CHI, DFW (U.S. Remote)
Position: Full Time
We are seeking an articulate, hospitality‑driven Business Development Manager to lead revenue growth and placements across our hospitality technology products. This role involves selling directly to chain operators and working cross‑functionally with the IMI Account Management team to identify opportunities, develop solutions, and close business.
Key Responsibilities
Drive new revenue through direct sales of IMI's technology suite, including Nitecapp, RFP Pro, IMI Manage Promo, and other hospitality tech solutions.
Identify, prospect, and close new business opportunities with chain operator clients.
Develop strategic sales plans targeting national and regional accounts.
Build and maintain strong relationships with key decision‑makers (operations, beverage, procurement, training, marketing).
Partner with Account Managers to uncover upsell and cross‑sell opportunities within existing portfolios.
Collaborate with internal teams to tailor solutions and support proposal development, pricing strategies, and contract negotiations.
Work with implementation teams to ensure smooth onboarding and deployment of technology solutions.
Act as a client advocate to ensure adoption, satisfaction, and long‑term success.
Support ongoing customer success initiatives to drive retention and expansion.
Provide feedback to leadership and product teams on market trends, client needs, and competitive landscape.
Qualifications
7+ years of sales experience in chain sales, beverage, or SaaS/technology solutions.
Proven track record selling into chain operators across multiple departments.
Strong existing network within hospitality operators preferred.
Deep understanding of chain operations, beverage programs, and/or hospitality/LMS technology.
Demonstrated ability to manage complex sales cycles and close enterprise‑level deals.
Excellent communication, presentation, and negotiation skills.
Strong collaboration skills with cross‑functional teams.
Self‑starter with entrepreneurial mindset.
Experience with CRM tools (e.g., Salesforce) preferred.
High proficiency in Microsoft Office applications.
Bachelor's degree in marketing, business, hospitality, communication, or related field.
Additional Requirements
Ability to travel up to 30%+ for client meetings and industry events.
Experienced in managing project‑level duties and supervising employees.
High energy, interpersonal skills, and professional demeanor.
Hospitality, client‑first mentality.
PLUS Skills
SaaS technology services.
Food and beverage operations experience.
Experience within FinTech sales.
Supplier services experience.
Compensation and Benefits
Salary: $100,000 – $120,000 (plus commensurate with experience).
401(k) with matching (eligibility required).
18–21 annual company holidays.
3 weeks paid time off + monthly appointment days.
Multiple medical plan options with no‑cost employee coverage; dental, vision, life, LTD/STD, supplemental insurance.
Employee assistance program and financial assistance.
Summer Fridays/Refresh Fridays.
Other benefits as included.
EEO Statement
IMI Agency is an equal‑opportunity employer. We celebrate diversity and are committed to an inclusive environment for all employees.
#J-18808-Ljbffr