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Claims Manager, Medicare Advantage Plan (Flexible-Hybrid)

University of California - Los Angeles Health, Los Angeles, CA, United States


Description
Play a vital role on our Claims leadership team, you will
manage a team of claim examiners, auditors, and support staff toward
operational excellence. The Claims Manager of the Medicare Advantage Plan will:
Implement and maintain efficient and streamlined
claims adjudication processes that effectively utilize technology to automate
business processes and maximize the accuracy of claims payments.
Foster a positive, high-performing team culture
focused on quality and exceptional customer service
Identify opportunities to enhance workflows,
resolve complex claim issues, and develop practical standard operating
procedures
Empower the team to navigate challenging
scenarios with confidence and consistency

Salary Range:$95,400 -$208,300/annually
Note: This position is flexible-hybrid.

Qualifications

We're seeking a self-motivated, service-driven leader with:
Required:

Bachelor's
degree in business, health care or a related field and/or equivalent work
experience

Five
or more years of claims operations experience in a Medicare Advantage or
related environment

Three
or more years of managing personnel in a claims processing environment

In-depth
knowledge of physician and facility billing practices, CPT coding
initiatives, ICD-10 coding standards, and revenue/HCPCS coding

Understanding
of provider network/IPA arrangements and reimbursement methodologies, etc.

Knowledge
of standard electronic and paper claim formats

Familiarity
with AMA and Centers for Medicare and Medicaid Services coding guidelines

Computer
proficiency with Microsoft Office Suite and data visualization tools

Knowledge
of HIPAA, DMHC, AB1455, and CMS reporting requirements

Background
with claims editing software (e.g., Optum CES, Web Strat, McKesson, etc.)

Experience
in implementing and managing Prospective Payment System vendor application
(Optum PPS, MicroDyn, 3M, etc.). (preferred)

Expertise
with one or more of the following managed care transaction systems:
EPIC (Tapestry Module), EZ Cap, Facets, QNXT

Excellent
problem identification, resolution, and analytical abilities

Strong
communication, interpersonal, and analytical skills

Ability
to develop, implement, and evaluate methods/systems to improve efficiency

Ability
to lead and facilitate cross-functional workgroups

Proficiency
in achieving compliance with regulatory requirements

Ability
to travel/attend off-site meetings and conferences

Preferred:

Certified Professional Biller (CPB)
Certified Revenue Cycle Representative (CRCR)