
Senior Oncology Account Manager - Upstate, NY
Jazz Pharmaceuticals, Binghamton, NY, United States
Senior Oncology Account Manager is responsible for direct promotion of Jazz Pharmaceuticals' products, the development and management of business relationships with therapeutic specialists within an assigned geographical territory, and the implementation of marketing strategies to achieve sales goals. The position reports directly to the Regional Sales Manager.
Key Skills
Strategic Account Management:
Possess strong sales analytics capabilities and a thorough understanding of prescribing and purchasing decision processes and any marked differences from national trends.
Demonstrate a thorough understanding of:
Internal customer business models – how profit is generated, business and financial risks, cost impacts of managing patient care.
External customers – current reimbursement landscape/managed care, payer issues and trends, and other factors which inform the development of one's annual territory business plan.
Gain understanding of customer needs through thorough research and analysis to understand the specific needs and requirements of each customer or account.
Identify key stakeholders within the account and understand their roles, priorities, motivations, and patient needs.
Leverage all available resources – dashboards, alerts, omnichannel reports, speaker programs, conference attendance.
Actively gain customer insights and provide timely feedback to cross‑functional partners and the regional sales manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues, and business opportunities and obstacles.
Strategic Planning: Keep the needs and expectations of the customer/patients at the forefront of all activities.
Define clear, measurable objectives that align with company goals and the needs of customers.
Develop tailored strategies and tactics to address the unique needs and challenges of each customer.
Determine the resources required to execute the strategic account plan effectively.
Continuously review and adjust the strategic account plan based on activities, feedback, changing market conditions, and evolving customer needs.
Demonstrate collaborative efforts with cross‑functional teams including marketing, medical affairs, and market access to align and execute on account strategies.
Recognize changes in the work environment to ensure effective development and implementation of alternate plans, and modify call plan/business plan activities as needed.
Identify patterns and trends from multi‑source data (OmniChannel) for collaborative problem solving.
Teamwork & Collaboration: Maintain an enterprise mindset and cross‑functional thinking to maximize customer engagement.
Selling Effectiveness: Promote Jazz Pharmaceuticals Adult Oncology products to physicians and other health‑care providers within the designated area at both community and academic centers.
Product and Scientific Knowledge: Educate healthcare professionals about product indications and provide current information on approved indications within the disease states of focus (Small Cell Lung Cancer and Gastrointestinal Cancers). Demonstrate superior communication, education, and consulting across multiple disease states and ability to respond to questions about other approved products or therapies.
Execution: Organize and facilitate meetings for the exchange of medical and product information in line with company policies and regulatory requirements. Represent the company at live and virtual conferences, attend company meetings, educational events, and training programs. Utilize CRM tools to manage customer interactions and maintain accurate territory records. Ensure activities comply with legal, regulatory, and ethical marketing policies.
Required Experience
Four‑year college/university degree.
Experience in oncology.
Excellent verbal and written communication skills with an effective presentation style for face‑to‑face and virtual interactions.
Ability to meet territorial travel requirements.
Preferred Experience
Post‑graduate business school study or training.
Minimum of 5 years in the oncology market.
Strong clinical, technical, and scientific knowledge of products and applicable disease states.
Strategic thinker capable of driving a strategic account business plan.
Key account management experience in complex academic and community accounts.
Demonstrated history of strong business acumen, problem solving, effective prioritization, and sales data analytics skills.
Skillful in fostering teamwork and collaboration in cross‑functional account management.
Results oriented with a proactive and self‑motivated approach to driving sales growth.
Experience with GI, HER2 landscape, biomarker‑driven therapeutics, and/or lung cancer highly preferred.
Knowledge of key account and market dynamics.
Physical Demands
Frequent travel between meeting sites.
Frequent use of computer, printer, telephone, and other office machinery.
Frequent interactions with external contacts in their office environment with little exposure to excessive noise, dust, fumes, vibrations, and temperature changes.
Frequent use of laptop or tablet, not usually at a workstation.
Responsibility may require work schedule outside normal hours to meet business demands.
Frequent public contact requiring appropriate business apparel.
#LI-Remote
Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.
FOR US BASED CANDIDATES ONLY
Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices. For this role, the base pay range is $155,200.00 – $232,800.00, with additional discretionary bonuses, equity grants, and benefits such as medical, dental, vision, 401(k), and flexible paid vacation.
For more information on benefits offerings, please visit https://careers.jazzpharma.com/benefits.html.
#J-18808-Ljbffr
Key Skills
Strategic Account Management:
Possess strong sales analytics capabilities and a thorough understanding of prescribing and purchasing decision processes and any marked differences from national trends.
Demonstrate a thorough understanding of:
Internal customer business models – how profit is generated, business and financial risks, cost impacts of managing patient care.
External customers – current reimbursement landscape/managed care, payer issues and trends, and other factors which inform the development of one's annual territory business plan.
Gain understanding of customer needs through thorough research and analysis to understand the specific needs and requirements of each customer or account.
Identify key stakeholders within the account and understand their roles, priorities, motivations, and patient needs.
Leverage all available resources – dashboards, alerts, omnichannel reports, speaker programs, conference attendance.
Actively gain customer insights and provide timely feedback to cross‑functional partners and the regional sales manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues, and business opportunities and obstacles.
Strategic Planning: Keep the needs and expectations of the customer/patients at the forefront of all activities.
Define clear, measurable objectives that align with company goals and the needs of customers.
Develop tailored strategies and tactics to address the unique needs and challenges of each customer.
Determine the resources required to execute the strategic account plan effectively.
Continuously review and adjust the strategic account plan based on activities, feedback, changing market conditions, and evolving customer needs.
Demonstrate collaborative efforts with cross‑functional teams including marketing, medical affairs, and market access to align and execute on account strategies.
Recognize changes in the work environment to ensure effective development and implementation of alternate plans, and modify call plan/business plan activities as needed.
Identify patterns and trends from multi‑source data (OmniChannel) for collaborative problem solving.
Teamwork & Collaboration: Maintain an enterprise mindset and cross‑functional thinking to maximize customer engagement.
Selling Effectiveness: Promote Jazz Pharmaceuticals Adult Oncology products to physicians and other health‑care providers within the designated area at both community and academic centers.
Product and Scientific Knowledge: Educate healthcare professionals about product indications and provide current information on approved indications within the disease states of focus (Small Cell Lung Cancer and Gastrointestinal Cancers). Demonstrate superior communication, education, and consulting across multiple disease states and ability to respond to questions about other approved products or therapies.
Execution: Organize and facilitate meetings for the exchange of medical and product information in line with company policies and regulatory requirements. Represent the company at live and virtual conferences, attend company meetings, educational events, and training programs. Utilize CRM tools to manage customer interactions and maintain accurate territory records. Ensure activities comply with legal, regulatory, and ethical marketing policies.
Required Experience
Four‑year college/university degree.
Experience in oncology.
Excellent verbal and written communication skills with an effective presentation style for face‑to‑face and virtual interactions.
Ability to meet territorial travel requirements.
Preferred Experience
Post‑graduate business school study or training.
Minimum of 5 years in the oncology market.
Strong clinical, technical, and scientific knowledge of products and applicable disease states.
Strategic thinker capable of driving a strategic account business plan.
Key account management experience in complex academic and community accounts.
Demonstrated history of strong business acumen, problem solving, effective prioritization, and sales data analytics skills.
Skillful in fostering teamwork and collaboration in cross‑functional account management.
Results oriented with a proactive and self‑motivated approach to driving sales growth.
Experience with GI, HER2 landscape, biomarker‑driven therapeutics, and/or lung cancer highly preferred.
Knowledge of key account and market dynamics.
Physical Demands
Frequent travel between meeting sites.
Frequent use of computer, printer, telephone, and other office machinery.
Frequent interactions with external contacts in their office environment with little exposure to excessive noise, dust, fumes, vibrations, and temperature changes.
Frequent use of laptop or tablet, not usually at a workstation.
Responsibility may require work schedule outside normal hours to meet business demands.
Frequent public contact requiring appropriate business apparel.
#LI-Remote
Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.
FOR US BASED CANDIDATES ONLY
Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices. For this role, the base pay range is $155,200.00 – $232,800.00, with additional discretionary bonuses, equity grants, and benefits such as medical, dental, vision, 401(k), and flexible paid vacation.
For more information on benefits offerings, please visit https://careers.jazzpharma.com/benefits.html.
#J-18808-Ljbffr