Clerical Assistant 3- Bureau of Driver Licensing

Salary

$40,685.00 - $60,714.00 Annually

Location

Dauphin County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-2026-48130

Department

Department of Transportation

Division

TR Drvr Lcnsng

Opening Date

04/27/2026

Closing Date

5/1/2026 11:59 PM Eastern

Max Number of Applicants

50

Job Code

00103

Position Number

00072740, 00177544

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST04

Bureau / Division Code

00087200

Bureau / Division

Transportation/Bureau of Driver Licensing

Worksite Address

1101 S Front St

City

Harrisburg

Zip Code

17104

Contact Email

THE POSITION

NOTE: This posting will close on May 1, 2026 or after 50 applications are received, whichever occurs first.
Join the Department of Transportation as a Clerical Assistant 3 and help keep vital services running smoothly. This role gives you the chance to support important decisions related to driver privilege restoration. You will be part of a team that values accuracy and public service. Bring your attention to detail and make a positive impact each day.

DESCRIPTION OF WORK

This position supports the careful review and processing of cases related to restoring Pennsylvania driver privileges. The role requires strong attention to detail along with consistent application of laws and procedures. As a Clerical Assistant 3, you will perform the following duties:
Case Review:

Review cases and determine whether customers meet requirements for restoring driving privileges
Law Interpretation:

Interpret provisions of the Pennsylvania Vehicle Code to ensure actions follow legal standards
Record Updates:

Enter updates into driver and non-driver records by processing forms and documents received
Quality Checks:

Verify accuracy of completed work and provide feedback to support consistent quality
Fee Processing:

Handle fees and ensure they are recorded and delivered within required timeframes
Customer Support:

Respond to inquiries by researching records and providing clear information

Interested in learning more? Additional details regarding this position can be found in the

position description .

Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
Telework:

You will not have the option to telework in this position.
Salary:

In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS
Min

imum Experience and Training Requirements:
One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);

or
One year of moderately complex clerical experience;

or
An equivalent combination of experience and training

Additional Requirements:
You must be able to perform essential job functions.

Legal Requirements:
A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.
In accordance with the seniority provisions of the applicable collective bargaining agreement, this position was previously posted for seniority candidates. Since there were no seniority candidates, it is now open to all applicants.

How to Apply:
Resumes, cover letters, and similar documents will

not

be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date .

Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to

www.pa.gov/agencies/employment/how-to-apply.html

and click on Veterans.

Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.