Human Services Analyst

Salary

$59,345.00 - $90,211.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-48198-48892

Department

Department of Human Services

Division

HS Div Plcy Dvpt Anlys

Opening Date

04/24/2026

Closing Date

5/8/2026 11:59 PM Eastern

Job Code

48892

Position Number

00243509

Union

Non Union

Bargaining Unit

F3

Pay Group

ST07

Bureau / Division Code

00211981

Worksite Address

Forum Place

Worksite Address

555 Walnut Street, 6th Floor

City

Harrisburg, Pennsylvania

Zip Code

17101

Contact Name

Winona Fedin

Contact Email

Bureau / Division

Bureau of Policy Development and Communications Management/Division of Policy Development and Analytics

THE POSITION

Build a career that matters as a Human Services Analyst with the Department of Human Services. In this role, you will help guide policies that support long-term services for people across the Commonwealth. Your work will contribute to fair, effective programs that improve lives. Bring your skills to a team dedicated to positive change!

DESCRIPTION OF WORK

This position focuses on developing and supporting policies for long-term services and supports within major statewide programs. The role involves careful review of regulations, data, and procedures to guide policy decisions and ensure compliance. As a Human Services Analyst within the Division of Policy Development and Analytics, you will perform the following duties:
Policy Development:

Draft and update state plan amendments, public notices, and guidance materials
Stakeholder Input Review:

Evaluate feedback from the public and stakeholders to help shape policy updates
Collaboration Work:

Coordinate with staff across departments to refine policy content and purpose
Meeting Participation:

Take part in workgroups and discussions and provide clear notes and updates to colleagues
Training Support:

Provide training and clarification to staff and partner organizations on policy requirements
Regulation Analysis:

Review federal and state rules and recommend changes to ensure program compliance

Interested in learning more? Additional details regarding this position can be found in the

position description .

Work Schedule and Additional Information:
Full-time employment, 37.5 hours per week
Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
Telework:

You may have the opportunity to work from home (telework) part-time up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary:

In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS
Minimum Experience and Training Requirements:
One year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs; and a bachelor's degree;

or
An equivalent combination of experience and training that includes one year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs.

Other Requirements:

You must meet the

PA residency requirement . For more information on ways to meet PA residency requirements, follow the

link

and click on Residency Guidelines.
You must be able to perform essential job functions.

How to Apply:

Resumes, cover letters, and similar documents will

not

be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
Your application must be submitted by the posting closing date .

Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the

Guidance for Generative AI Tools & Job Seekers

for additional information.

Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to

www.pa.gov/agencies/employment/how-to-apply.html

and click on Veterans.

Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:

your score may be lower than deserved.
you may be disqualified.

You may only apply/test

once

for this posting.
Your results will be provided via email.