Human Services Analyst

THE POSITION

Build a career that matters as a Human Services Analyst with the Department of Human Services. In this role, you will help guide policies that support long-term services for people across the Commonwealth. Your work will contribute to fair, effective programs that improve lives. Bring your skills to a team dedicated to positive change!

DESCRIPTION OF WORK

This position focuses on developing and supporting policies for long-term services and supports within major statewide programs. The role involves careful review of regulations, data, and procedures to guide policy decisions and ensure compliance. As a Human Services Analyst within the Division of Policy Development and Analytics, you will perform the following duties:

• Policy Development: Draft and update state plan amendments, public notices, and guidance materials
• Stakeholder Input Review: Evaluate feedback from the public and stakeholders to help shape policy updates
• Collaboration Work: Coordinate with staff across departments to refine policy content and purpose
• Meeting Participation: Take part in workgroups and discussions and provide clear notes and updates to colleagues
• Training Support: Provide training and clarification to staff and partner organizations on policy requirements
• Regulation Analysis: Review federal and state rules and recommend changes to ensure program compliance

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs; and a bachelor's degree; or
• An equivalent combination of experience and training that includes one year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.