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Community Manager - TM

Vaco Recruiter Services, New York, NY, United States


Property Manager – High‑Rise Residential
Location: New York, New York

Work Model: On-site with standard business hours (availability outside 9–5 as needed)

Compensation: $110,000–$120,000 + comprehensive benefits

About the Role
Our client is seeking an experienced Property Manager to oversee a large, high‑rise residential property with over 500 units and ground‑floor retail. Lease up and NY rent‑stabilized experience is required.

Role Responsibilities & Required Experience

Oversee daily operations, resident relations, and overall community experience for a New York residential property (500+ units), collaborating closely with on‑site management, operations, and maintenance teams

Bring 7‑10+ years of proven community or property management experience in a large‑scale NYC residential setting, with strong working knowledge of building operations, maintenance coordination, and NYC real estate regulations

Manage Accounts Receivable with a focus on rent collections, delinquency reduction, and accurate entry of lease charges; prepare budgets, forecasts, and detailed financial reporting (budgets vs. actuals)

Manage move‑ins, move‑outs, unit turnovers, resident retention initiatives, and lease renewals while ensuring policy compliance and high customer service standards

Handle resident issues professionally and empathetically, including difficult situations and enforcement of policies, while remaining calm under pressure and during emergencies

Track performance metrics, create reports on short timelines, and maintain a high level of organization using Yardi or similar property management software, Microsoft Excel, Word, and Outlook

Monitor and respond to online reviews and resident feedback platforms to protect and enhance the property’s reputation

Experience with affordable housing programs such as Section 8, LIHTC, City FHEPS, or similar is preferred, along with the ability to prioritize, adapt, and deliver results in a fast‑paced environment

Property Profile

Mix of affordable and market‑rate housing

Robust amenity package

Team Structure
Oversees on‑site management and operations staff, collaborates with union and non‑union teams, and reports to senior property leadership.

Culture & Growth

Collaborative, team‑oriented environment

Organization values internal promotion and long‑term career growth

Ideal candidate is adaptable, professional, and eager to learn the company’s operating style

Benefits Snapshot

401(k) with employer contribution

Medical, dental, and vision

Pre‑tax transit benefits

Generous PTO, sick time, holidays

This position requires authorization to work in the U.S.

This position is unable to sponsor H1Bs.

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