Dispensary Associate (PT)

Why The Botanist?

The Botanist is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry. With the transition of Acreage Holdings to Canopy USA, LLC in December 2024, Canopy USA, LLC is now positioned to consolidate operations across its three business units Wana, Jetty, and Acreage realizing synergies, cost savings, and supporting growth in state-legal markets across the U.S.

Through coverage of key market segments including flower via Superflux, vape and concentrates via Jetty, edibles and beverages via Wana, and retail through The Botanist, Canopy USA, LLC is well positioned to accelerate growth with an emphasis on the Midwestern and Northeastern U.S. markets. As newly formed Canopy USA, LLC, we are building a stronger, more agile organization that will unlock greater opportunities across the growing US cannabis market.

Who youll work for: The Botanist

Our Culture:

Here at The Botanist we believe in people first. We value our people and encourage continuous opportunities to learn, develop, and grow. We pride ourselves in innovation and passion for the cannabis industry.

We are always looking for motivated people who share our vision to join our team. Think you have what it takes? Then come grow with us!

About the Role: The DispensaryAssociateis responsible forinteracting with, educating, and advisingcustomersface-to-face and by phone, record-keeping,assistingwith inventory and cashmanagementand interacting with local service providers. The DispensaryAssociatewill becross-trainedin all order fulfillment activities whichincludepreparing orders, entering product information, callingcustomerswith product requests, checkingIDsandadmittingcustomers.Excellent work environment with a full benefit package offered including medical, dental, vision, 401(k) plan,pet insurance,life insurance, short- and long-term disability insurance, paid time off, holidays, and other paid leaves of absence.

How youll make a difference:

• Provide excellent customer service to allcustomersand communicate in a positive and friendly mannerin personandon the phone.

• Accurately process allpoint-of-saletransactionsand verify order accuracy

• Resolvecustomerinquiries with professionalism whilediffusingstressful situations.Partner with a member of management forassistanceas needed to ensurehigh standard of customer service

• Performend-of-dayclosing procedures inPOSsystem & investigate any variances attheend of shift.Report any variances to closingmanagerto ensure effective communication& resolution.

• Comply withstandard operating procedures and State regulations as well as adhering to patient confidentiality and Company policies and procedures

• Maintainaclean& organizedworking environment andassistteam in sanitizing work area and tools (phone, keyboard etc.)

• Other dutiesasassigned

Skills to be Successful:

• Proficientverbal and written communication skills, including ability to effectively communicate withcustomers andcolleagues

• Dependable team player withgreat workethic and ability to work 2-3 Saturdays per month

• Experience in afast pacedcustomer service role preferred

• Medical Marijuana knowledge a plus

Perks & Benefits:

Full suite of medical, dental, and vision insurance

Paid parental leave

401 (k)

Paid Time Off

Short Term and Long-Term Disability

Employee Assistance Program

Employee life insurance and supplemental life

Spouse and child life and AD&D

Pet insurance

FSA and HSA available

*Based on eligibility.

Schedule:

**Subject to change as business needs.

Work Environment and Physical Demands:

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.

Manufacturing environment that requires extended time standing, walking, bending and reaching. Ability to carry up to 50lbs for up to a distance of 100ft may be required. Occasional extended and repetitive use of arms, hands and fingers to cut and manipulate small objects. Ability to work in a humid and pollinated environment.

E-Verify Participation Notice

This Employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

What is E-Verify? E-Verify is an internet-based system that compares information from and employees Form I-9, Employment Eligibility Verification, to data from the U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

Code of Conduct:

All employees are expected to represent the values and maintain the standards contained in the Code of Conduct.

The Botanist is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in The Botanist. If you need assistance with completing an online application due to a disability, please send a request to HRTeam@acreageholdings.com Please be sure to include Accommodation Request in the subject line.

Salary

$18 USD per hour
recblid p0yqgep1bimsod49218g88r9ijz711