Help Desk Analyst II — Windows 11 & AD Specialist (Onsite)

A technology services company is seeking a Help Desk Analyst 2 to work onsite in Kentucky. The role involves maintaining and configuring systems, diagnosing issues, and providing mentorship. Candidates should have strong experience supporting Windows 11 and knowledge of file server management and Active Directory. This position emphasizes solutions development in response to complex technological challenges and includes responsibilities for customer interaction and technical documentation.
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