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Florida State Jobs is hiring: RADIO-TELETYPE OPERATOR - 60004773 in Chattahooche

Florida State Jobs, Chattahoochee, FL, United States


Radio-Teletype Operator - 60004773

This is a highly responsible and professional position serving as a Radio-Teletype Operator within Emergency Services. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.
Specific duties and responsibilities include:
Receive and dispatch information concerning potential emergencies at FSH which require the services of the Security and/or Fire/Medical response team to include alarms, assistance calls, Fire and medical emergency calls.
Maintain the Centralized Communications System for Florida State Hospital and the afterhours notification of key personnel.
Receive incoming calls through the switchboard and emergency multi-line phone systems for Fire and Security, or other emergency type requests.
Obtain pertinent information related to requests for assistance for Security or Fire staff and dispatch the applicable personnel based on the nature of the request.
In accordance with FCC rules and regulations, transmit accurate and concise service delivery information to the appropriate staff and maintain a record of the radio transmissions.
Monitor video and audio recorders and alarms systems located in the control room area related to Fire and Security systems.
Perform miscellaneous clerical duties related to the maintenance of information critical to the delivery of services within the hospital.
Maintain inventory control of items issued from the Control Room, including keys, radio equipment, etc. and issue items only to authorized personnel.
Knowledge, skills and abilities required for the position:
Knowledge of appropriate ways of dealing with individuals in crisis situations.
Knowledge of the methods and procedures of operating radio transmitting and receiving equipment, multi-line phone systems.
Skilled in the operation of complex multi-line phone systems.
Skilled in basic typing and the use of computer systems.
Skilled in the operation of radio transmitting and receiving equipment.
Ability to discriminate between emergency and non-emergency calls.
Ability to prioritize calls in stressful situations.
Ability to follow verbal and written instructions.
Ability to plan, organize and coordinate work assignments.
Ability to work without close supervision and to make independent decisions.
Ability to effectively communicate in stressful conditions.
Ability to handle multiple tasks in a quick, courteous and efficient manner.
Minimum qualifications:
One year experience in utilizing radio communication equipment to answer multiple phone lines, handle emergency situations and route calls for assistance.
High School Diploma or equivalent.
Location: Chattahoochee, FL, US, 32324