Pre-Litigation Paralegal – Case Manager
The Thumbs Up Guys - Miller, Dawson, Sigal & Ward, Charleston, SC, United States
Overview
We are a rapidly growing Charleston-based Personal Injury Law Firm. This is a full-time, in-office position in our headquarters office in North Charleston, South Carolina. You must live in the Charleston, SC area to be considered. Our office is located in North Charleston on Centre Pointe Drive. We are looking for a candidate who has a focus on empathy, client service, and exceptional organizational skills. While we always love legal experience, we are confident in our ability to train people who have transferable talent and experience to become exceptional Case Managers!
Voted one of the Best Law Firms to Work For in the US in 2023, 2024 & 2025
Competitive benefits
Company events
Commitment to employee career growth
Singular Attorney & Case Manager Pairings
Team focused and collaboration first
We are looking for a candidate who focuses on empathy, client service, and exceptional organizational skills. This is a role where you will primarily work in the firm’s North Charleston headquarters.
Responsibilities
Work the case from the time we sign to the time we settle or file
Provide top-tier client communication through all phases of the case
Exhibit excellent attention to detail while maintaining files in accordance with firm policies and procedures
Complete legal research as needed under the supervision of attorneys
Handle office correspondence and administrative tasks such as responding to emails and phone calls, communicating with opposing counsel, and insurance companies
Efficiently complete and stay caught up on tasks
Communicate with clients/providers/insurance companies
Schedule medical treatment
Balance phone calls and disbursing clients
Prepare Demand packets for the insurance company
Track and follow up on Demand Status
Facilitate the property damage side of the claim with the client directly
You are the client’s main point of contact with the firm and should develop a relationship with the client to ensure an excellent client experience
The PI Case Manager’s role is to provide high-level case management and ensure that the client obtains the best medical treatment within the coverage scope
Maintain continued contact with the client through all stages of the case, from Opening to Settlement
We want to ensure that every client has access to top tier representation and the highest quality medical care available under the facts of their incident
Qualifications
Bachelor’s Degree required or 5 plus years in a PI paralegal role
1-2 years of previous law firm experience
Proficient with Microsoft Office
Organizational skills and communication skills are necessary for this position
Ability to type 50 words per minute or faster
Must be tech-savvy and able to work in a fast-paced, cloud-based environment
Great attitude with a focus on collaborative work
Spanish Speaking Bilingual a plus
About Company / Benefits
We believe that our team members are the most important contributors to the success of our firm
Full and expanding benefits package for full-time employees, including:
100% firm-paid Health Insurance
100% firm-paid Short Term Disability
15 days PTO (to increase annually)
10 paid Holidays
7 Days Allowed to Work Away From the Office (position dependent)
Voluntary Life Insurance
Voluntary Dental Insurance
Voluntary Vision Insurance
Flexible Spending Account
Health Savings Account
401(k) Company Full Match
Early Release Fridays Year-Round
Wellhub Membership (free and discounted gym memberships for employees and their families)
Pet Insurance
Firm Events (We like to have a good time together!)
The Thumbs Up Guys – Miller, Dawson, Sigal & Ward
#J-18808-Ljbffr
We are a rapidly growing Charleston-based Personal Injury Law Firm. This is a full-time, in-office position in our headquarters office in North Charleston, South Carolina. You must live in the Charleston, SC area to be considered. Our office is located in North Charleston on Centre Pointe Drive. We are looking for a candidate who has a focus on empathy, client service, and exceptional organizational skills. While we always love legal experience, we are confident in our ability to train people who have transferable talent and experience to become exceptional Case Managers!
Voted one of the Best Law Firms to Work For in the US in 2023, 2024 & 2025
Competitive benefits
Company events
Commitment to employee career growth
Singular Attorney & Case Manager Pairings
Team focused and collaboration first
We are looking for a candidate who focuses on empathy, client service, and exceptional organizational skills. This is a role where you will primarily work in the firm’s North Charleston headquarters.
Responsibilities
Work the case from the time we sign to the time we settle or file
Provide top-tier client communication through all phases of the case
Exhibit excellent attention to detail while maintaining files in accordance with firm policies and procedures
Complete legal research as needed under the supervision of attorneys
Handle office correspondence and administrative tasks such as responding to emails and phone calls, communicating with opposing counsel, and insurance companies
Efficiently complete and stay caught up on tasks
Communicate with clients/providers/insurance companies
Schedule medical treatment
Balance phone calls and disbursing clients
Prepare Demand packets for the insurance company
Track and follow up on Demand Status
Facilitate the property damage side of the claim with the client directly
You are the client’s main point of contact with the firm and should develop a relationship with the client to ensure an excellent client experience
The PI Case Manager’s role is to provide high-level case management and ensure that the client obtains the best medical treatment within the coverage scope
Maintain continued contact with the client through all stages of the case, from Opening to Settlement
We want to ensure that every client has access to top tier representation and the highest quality medical care available under the facts of their incident
Qualifications
Bachelor’s Degree required or 5 plus years in a PI paralegal role
1-2 years of previous law firm experience
Proficient with Microsoft Office
Organizational skills and communication skills are necessary for this position
Ability to type 50 words per minute or faster
Must be tech-savvy and able to work in a fast-paced, cloud-based environment
Great attitude with a focus on collaborative work
Spanish Speaking Bilingual a plus
About Company / Benefits
We believe that our team members are the most important contributors to the success of our firm
Full and expanding benefits package for full-time employees, including:
100% firm-paid Health Insurance
100% firm-paid Short Term Disability
15 days PTO (to increase annually)
10 paid Holidays
7 Days Allowed to Work Away From the Office (position dependent)
Voluntary Life Insurance
Voluntary Dental Insurance
Voluntary Vision Insurance
Flexible Spending Account
Health Savings Account
401(k) Company Full Match
Early Release Fridays Year-Round
Wellhub Membership (free and discounted gym memberships for employees and their families)
Pet Insurance
Firm Events (We like to have a good time together!)
The Thumbs Up Guys – Miller, Dawson, Sigal & Ward
#J-18808-Ljbffr