
Design Lead Pathology
Roche, Tucson, AZ, United States
Design Lead Pathology
For our Global Diagnostics Customer Experience & Solution Design Chapter (DIA CXSD), we are looking for a motivated Design Lead who is experienced in managing and connecting across several design projects and is passionate about contributing to the transformation of user and customer experience in healthcare. In this exciting role you will bring your design management, design, and research expertise, and demonstrate leadership and a solution/CX mindset.
Design Leads also shape and manage Design Operations capabilities, support strategic direction and evolving needs within the chapter.
Key Roles & Responsibilities
Set project design scope, timeline, and key milestones, acting as the liaison between the business, R&D and design.
Supervise delivery across multiple project teams, conducting periodic alignment meetings and maintaining close relationships with business and R&D.
Lead the team to synthesize insights and map CX/solution/product opportunities.
Apply systems thinking and understand technical architectures and cross‑platform data/workflow dependencies.
Build rapport, emanate confidence, and inspire when advising business, R&D and design teams.
Incorporate business objectives alongside customer and user needs into the design process throughout the work.
Who You Are
Minimum 5+ years of relevant experience with a Bachelor’s degree in Design (medical background a plus).
Inspiring, hands‑on leader with a strong track record in design delivery, operations, and team management.
Proven expertise in healthcare product and service design, including research and insights analysis.
Experience successfully bringing products or services to market; familiar with highly regulated environments (e.g., Pharmaceuticals, Medical Devices, IVD).
Strong ability to influence within complex, matrixed organizations.
Confident engaging and collaborating with diverse stakeholders.
Excellent written and verbal communication skills in English.
Location
This position is based in Tucson, AZ. Relocation benefits are not available for this job posting.
Salary
The expected salary range for this position based on the primary location of Tucson, AZ is $114,400 – $212,400.
Benefits
This position also qualifies for the benefits detailed at the link provided below.
Equal Opportunity Employer
Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
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For our Global Diagnostics Customer Experience & Solution Design Chapter (DIA CXSD), we are looking for a motivated Design Lead who is experienced in managing and connecting across several design projects and is passionate about contributing to the transformation of user and customer experience in healthcare. In this exciting role you will bring your design management, design, and research expertise, and demonstrate leadership and a solution/CX mindset.
Design Leads also shape and manage Design Operations capabilities, support strategic direction and evolving needs within the chapter.
Key Roles & Responsibilities
Set project design scope, timeline, and key milestones, acting as the liaison between the business, R&D and design.
Supervise delivery across multiple project teams, conducting periodic alignment meetings and maintaining close relationships with business and R&D.
Lead the team to synthesize insights and map CX/solution/product opportunities.
Apply systems thinking and understand technical architectures and cross‑platform data/workflow dependencies.
Build rapport, emanate confidence, and inspire when advising business, R&D and design teams.
Incorporate business objectives alongside customer and user needs into the design process throughout the work.
Who You Are
Minimum 5+ years of relevant experience with a Bachelor’s degree in Design (medical background a plus).
Inspiring, hands‑on leader with a strong track record in design delivery, operations, and team management.
Proven expertise in healthcare product and service design, including research and insights analysis.
Experience successfully bringing products or services to market; familiar with highly regulated environments (e.g., Pharmaceuticals, Medical Devices, IVD).
Strong ability to influence within complex, matrixed organizations.
Confident engaging and collaborating with diverse stakeholders.
Excellent written and verbal communication skills in English.
Location
This position is based in Tucson, AZ. Relocation benefits are not available for this job posting.
Salary
The expected salary range for this position based on the primary location of Tucson, AZ is $114,400 – $212,400.
Benefits
This position also qualifies for the benefits detailed at the link provided below.
Equal Opportunity Employer
Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
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