Library Page
The City of Belton, Belton, TX, United States
Library Page
Under the general direction of the Director of Library Services, the Library Page provides front-line customer service to Library Patrons through circulation duties (checking books in/out), assisting patrons with finding items, maintaining good order of library shelves, assisting with computer questions, and other tasks as assigned.
Subject to working flexible schedules (17 hours per week); Saturdays required.
Receives direct supervision from the Director of Library Services. Received scheduling and daily assignments from the Library Coordinator and Library Clerk II.
Exercises no supervision.
Essential job functions may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:
Provide exceptional customer service
Interacts with Library patrons in a pleasant, professional manner.
Answer basic Patron inquiries, referring Patrons to other staff when necessary.
Assists Library Patrons in checking books in and out.
Provides computer, print, scanning, and faxing services.
Locates Library items when patrons require assistance.
Provide information via phone and email.
Library maintenance
Shelving of Library items and maintenance of the library collection.
Shelf reading of the assigned section to ensure books are in proper order.
Empty the book drop and check in items periodically throughout the shift.
Facing (straightening) Library shelves.
Maintenance of children's learning materials (picking up, organizing, etc.)
Clean and sanitize
Clean and sanitize children's learning materials and the room
Clean patron restrooms as needed
Clean floors: vacuum, sweep, mop, and spot clean carpets and floors
Sanitize hard surfaces (doorknobs, counters, tables, chairs, etc.)
Other duties
Move and arrange furniture for programs and events
Perform additional duties as assigned.
Minimum qualifications include a High School diploma or equivalent. Knowledge of basic computer applications, including proficiency in Microsoft Office, and small office equipment is required. Skills and abilities include effective oral and written communication, ability to follow directions, resolving customer complaints and concerns, meeting physical requirements, representing the public image of the City of Belton, working with various age groups with patience and understanding, exercising judgment and utilizing discretion with tact, establishing and maintaining effective working relationships, flexibility and adaptability to change and new ideas, and being punctual and regular in attendance.
Physical demands include medium physical demands occurring daily, low to moderate exposure to stressful situations and loud noises, and subject to working flexible schedules; Saturdays required.
Under the general direction of the Director of Library Services, the Library Page provides front-line customer service to Library Patrons through circulation duties (checking books in/out), assisting patrons with finding items, maintaining good order of library shelves, assisting with computer questions, and other tasks as assigned.
Subject to working flexible schedules (17 hours per week); Saturdays required.
Receives direct supervision from the Director of Library Services. Received scheduling and daily assignments from the Library Coordinator and Library Clerk II.
Exercises no supervision.
Essential job functions may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:
Provide exceptional customer service
Interacts with Library patrons in a pleasant, professional manner.
Answer basic Patron inquiries, referring Patrons to other staff when necessary.
Assists Library Patrons in checking books in and out.
Provides computer, print, scanning, and faxing services.
Locates Library items when patrons require assistance.
Provide information via phone and email.
Library maintenance
Shelving of Library items and maintenance of the library collection.
Shelf reading of the assigned section to ensure books are in proper order.
Empty the book drop and check in items periodically throughout the shift.
Facing (straightening) Library shelves.
Maintenance of children's learning materials (picking up, organizing, etc.)
Clean and sanitize
Clean and sanitize children's learning materials and the room
Clean patron restrooms as needed
Clean floors: vacuum, sweep, mop, and spot clean carpets and floors
Sanitize hard surfaces (doorknobs, counters, tables, chairs, etc.)
Other duties
Move and arrange furniture for programs and events
Perform additional duties as assigned.
Minimum qualifications include a High School diploma or equivalent. Knowledge of basic computer applications, including proficiency in Microsoft Office, and small office equipment is required. Skills and abilities include effective oral and written communication, ability to follow directions, resolving customer complaints and concerns, meeting physical requirements, representing the public image of the City of Belton, working with various age groups with patience and understanding, exercising judgment and utilizing discretion with tact, establishing and maintaining effective working relationships, flexibility and adaptability to change and new ideas, and being punctual and regular in attendance.
Physical demands include medium physical demands occurring daily, low to moderate exposure to stressful situations and loud noises, and subject to working flexible schedules; Saturdays required.