Customer Service Intern (Summer 2026)
Andersons, Maumee, OH, United States
Internship Opportunity
The Andersons, Inc., is a North American agriculture and renewable fuels company. Guided by its Statement of Principles, The Andersons is committed to providing extraordinary service to its customers, helping its employees improve, supporting its communities, and increasing the value of the company.
Position Overview
This position provides hands-on experience in day-to-day supply chain and customer operations across three product lines: e-commerce, professional turf, and contract manufacturing. The intern will support order management, logistics coordination, and customer-facing activities while gaining real-world experience with enterprise systems, transportation processes, and customer dynamics in a fast-paced business environment.
Key Responsibilities
Develop a foundational understanding of supply chain, customer service, and logistics processes across multiple product lines
Enter and manage customer orders and coordinate logistics using SAP, transportation management systems, and e?commerce/customer service platforms
Perform data entry and general systems administration to maintain accurate order, shipment, and customer records
Create and maintain spreadsheets, reports, statements, and operational documentation to support business activities
Communicate with customers to support order status, delivery details, and general inquiries via email and phone
Collaborate with internal teams and external stakeholders
Competencies Expected of You and Others at This Level
Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
Values Differences - Recognizes the value that different perspectives and cultures bring to an organization.
Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Instills Trust - Gaining the confidence and trust of others through honesty. Integrity and authenticity
Ensures Accountability - Holding self and others accountable for meeting commitments
Being Resilient - Rebounding from setbacks and adversity when facing difficult situations
What is Expected of You and Others at This Level
Minimal job-related experience
Acquires basic skills to perform routine tasks
Work is prescribed and completed with little autonomy
Works with either close supervision, or under clearly defined procedures
Minimum Qualifications and Skills
High School Diploma or GED equivalent required
Pursuing bachelor's degree in business, supply chain, sales, or related field
0-2 years' relevant experience required
Strong attention to detail
Ability to manage and prioritize competing demands
Comfortable working in a fast-paced environment
Strong written and verbal communication skills
This job description is intended to describe the general nature and level of work performed. It does not include all responsibilities and skills required of the job and may be changed at any time. All responsibilities must be completed in compliance with all safety protocols, policies, procedures and consistent with the spirit and philosophy of The Andersons' Statement of Principles.
The Andersons, Inc., is a North American agriculture and renewable fuels company. Guided by its Statement of Principles, The Andersons is committed to providing extraordinary service to its customers, helping its employees improve, supporting its communities, and increasing the value of the company.
Position Overview
This position provides hands-on experience in day-to-day supply chain and customer operations across three product lines: e-commerce, professional turf, and contract manufacturing. The intern will support order management, logistics coordination, and customer-facing activities while gaining real-world experience with enterprise systems, transportation processes, and customer dynamics in a fast-paced business environment.
Key Responsibilities
Develop a foundational understanding of supply chain, customer service, and logistics processes across multiple product lines
Enter and manage customer orders and coordinate logistics using SAP, transportation management systems, and e?commerce/customer service platforms
Perform data entry and general systems administration to maintain accurate order, shipment, and customer records
Create and maintain spreadsheets, reports, statements, and operational documentation to support business activities
Communicate with customers to support order status, delivery details, and general inquiries via email and phone
Collaborate with internal teams and external stakeholders
Competencies Expected of You and Others at This Level
Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
Values Differences - Recognizes the value that different perspectives and cultures bring to an organization.
Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Instills Trust - Gaining the confidence and trust of others through honesty. Integrity and authenticity
Ensures Accountability - Holding self and others accountable for meeting commitments
Being Resilient - Rebounding from setbacks and adversity when facing difficult situations
What is Expected of You and Others at This Level
Minimal job-related experience
Acquires basic skills to perform routine tasks
Work is prescribed and completed with little autonomy
Works with either close supervision, or under clearly defined procedures
Minimum Qualifications and Skills
High School Diploma or GED equivalent required
Pursuing bachelor's degree in business, supply chain, sales, or related field
0-2 years' relevant experience required
Strong attention to detail
Ability to manage and prioritize competing demands
Comfortable working in a fast-paced environment
Strong written and verbal communication skills
This job description is intended to describe the general nature and level of work performed. It does not include all responsibilities and skills required of the job and may be changed at any time. All responsibilities must be completed in compliance with all safety protocols, policies, procedures and consistent with the spirit and philosophy of The Andersons' Statement of Principles.