Company

Shared Services

Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidaries of Clearbrook Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence.

Job Description

Premium Audit Supervisor Job Description

The Premium Audit Supervisor is responsible for overseeing the day-to-day operations of the premium audit team, ensuring timely, accurate, and compliant audits of policyholders. This role supervises audit staff, including analysts and coordinators, manages workflow, ensures quality control, and provides training and support to direct reports. This position reports to the Premium Audit Manager. The supervisor plays a critical role in maintaining audit standards and fostering team development while helping the audit department meet their goals.

The primary duties and responsibilities of the role are:

Team Leadership and Supervision
- Supervise a team of audit analysts, audit coordinator, internal auditors and audit vendors
- Monitor and manage workloads, audit assignments, and productivity levels to ensure timely audit completion
- Provide guidance, coaching, and performance feedback to audit staff
- Assist in recruiting, onboarding, and training new team members

Audit Oversight and Quality Control
- Review audits for accuracy, completeness, and compliance with Rockwood's internal guidelines and regulatory guidelines
- Address and resolve escalated audit disputes or customer concerns
- Collaborate with the Premium Audit Manager to develop and implement audit policies and procedures.

Process Improvement
- Identify opportunities to streamline audit processes and improve efficiency and quality
- Assist with automation efforts, system enhancements, and audit tool implementation as needed or available
- Maintain awareness of regulatory and industry changes affecting premium audit premium audit practices

Reporting and Communication
- Prepare regular reports on audit performance metrics and team productivity
- Communicate effectively with internal departments, agents, and policyholders
- Support the Premium Audit Manager in strategic planning, budgeting, and audit program development

Qualifications:

Bachelor's degree in Accounting, Finance, Business Administration, or equivalent experience
Strong knowledge of workers' compensation, general liability, and commercial premium audit practices
Minimum 4 years of premium audit experience; PAAS, ISO, or NCCI coursework preferred
Experience managing thirdparty premium audit vendors
Solid management fundamentals: scheduling, prioritizing, coaching, and performance feedback
Excellent attention to detail, communication, and timemanagement skills
Highly collaborative, solutionfocused, and able to thrive in a fastchanging environment
Proven ability to deliver results, work independently, and exercise sound judgment
Committed to continuous learning and professional development
Strong talent mindset: able to identify, hire, develop, and mentor team members
Teamoriented leader who builds morale, empowers others, and supports succession planning
Skilled at resolving conflicts objectively and communicating thoughtful, wellprepared feedback
Demonstrates curiosity, selfawareness, and a collaborative working style

PLEASE NOTE:

Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.

If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.

Notice to Recruitment Agencies:
Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions.

We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

The collection of your personal information is subject to ourHR Privacy Notice

Benefits and Compensation

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

","

Company

Shared Services

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Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
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