Sr Manager, UX Research, Prime Video Experience Design (PVXD)
Amazon, Seattle, WA, United States
Job ID: 10386645 | Amazon.com Services LLC
Prime Video is changing the way people watch movies and TV, and we want you to join us in that mission. We are seeking a Sr Manager, UX Research to lead a world‑class research team that delivers impactful, end‑to‑end research, shines new insights and opportunities that delight our customers, and drives business capabilities and efficiency.
Key Job Responsibilities
Proven leadership experience managing and mentoring UX researchers, with a track record of developing talent and building high‑performing teams.
End‑to‑end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting) and the ability to coach others in these areas.
Strategic thinking skills to develop research roadmaps that align with business objectives and product strategy.
Experience establishing research operations, processes, best practices that scale across teams and the ability to evangelize research across the organization.
Hands‑on experience with diverse research methods including lab‑based user testing, survey design, remote testing, prototype testing, and iterative testing. Experience managing both quantitative and qualitative research efforts.
Strong stakeholder management skills and the ability to influence product decisions at all levels of the organization.
Ability to balance team workload, prioritize projects, and meet ambitious deadlines while maintaining high‑quality standards.
Experience partnering with data science, analytics, and marketing teams to bring together multiple data sources.
Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
Ability to work within novel research spaces and guide teams through ambiguity.
Basic Qualifications
12+ years of proven success leading User Research projects with demonstrated impact.
3+ years of people management experience, including hiring, mentoring, and performance management.
A strong research portfolio demonstrating past work experience, team leadership, and deliverables (e.g., study plans, reports, research strategies).
BS in HCDE, Human Factors, Cognitive Psychology, Marketing, or related field.
Preferred Qualifications
Experience building research teams from the ground up or scaling research capabilities within organizations.
Experience working on AI‑powered products or emerging technologies.
Track record of establishing research operations and democratizing research practices across organizations.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include working safely and cooperatively with other employees, supervisors, and staff; adhering to standards of excellence despite stressful conditions; communicating effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and following all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Salary ranges for this position are: USA, CA, Culver City – $199,200.00–$269,500.00 USD annually; USA, CA, San Francisco – $219,100.00–$296,500.00 USD annually; USA, WA, Seattle – $199,200.00–$269,500.00 USD annually.
Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave.
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Prime Video is changing the way people watch movies and TV, and we want you to join us in that mission. We are seeking a Sr Manager, UX Research to lead a world‑class research team that delivers impactful, end‑to‑end research, shines new insights and opportunities that delight our customers, and drives business capabilities and efficiency.
Key Job Responsibilities
Proven leadership experience managing and mentoring UX researchers, with a track record of developing talent and building high‑performing teams.
End‑to‑end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting) and the ability to coach others in these areas.
Strategic thinking skills to develop research roadmaps that align with business objectives and product strategy.
Experience establishing research operations, processes, best practices that scale across teams and the ability to evangelize research across the organization.
Hands‑on experience with diverse research methods including lab‑based user testing, survey design, remote testing, prototype testing, and iterative testing. Experience managing both quantitative and qualitative research efforts.
Strong stakeholder management skills and the ability to influence product decisions at all levels of the organization.
Ability to balance team workload, prioritize projects, and meet ambitious deadlines while maintaining high‑quality standards.
Experience partnering with data science, analytics, and marketing teams to bring together multiple data sources.
Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
Ability to work within novel research spaces and guide teams through ambiguity.
Basic Qualifications
12+ years of proven success leading User Research projects with demonstrated impact.
3+ years of people management experience, including hiring, mentoring, and performance management.
A strong research portfolio demonstrating past work experience, team leadership, and deliverables (e.g., study plans, reports, research strategies).
BS in HCDE, Human Factors, Cognitive Psychology, Marketing, or related field.
Preferred Qualifications
Experience building research teams from the ground up or scaling research capabilities within organizations.
Experience working on AI‑powered products or emerging technologies.
Track record of establishing research operations and democratizing research practices across organizations.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include working safely and cooperatively with other employees, supervisors, and staff; adhering to standards of excellence despite stressful conditions; communicating effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and following all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Salary ranges for this position are: USA, CA, Culver City – $199,200.00–$269,500.00 USD annually; USA, CA, San Francisco – $219,100.00–$296,500.00 USD annually; USA, WA, Seattle – $199,200.00–$269,500.00 USD annually.
Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave.
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