Sr Manager, UX Research, Prime Video Experience Design (PVXD)
Prime Video & Amazon MGM Studios, Culver City, CA, United States
Overview
Are you interested in shaping the future of entertainment? Are you passionate about research that enables new consumer experiences, business capabilities and drives efficiency? Prime Video is changing the way people watch movies and TV and we want you to join us in that mission! Prime Video is seeking a Sr Manager, UX Research to lead a team of researchers delivering impactful, end-to-end research that illuminates new insights and opportunities to delight our customers.
Position Summary
You will be a key strategic partner to product and design leadership, shaping product strategy through data‑driven insights and building research capabilities that scale across major product teams. You will develop and execute a comprehensive research strategy for your team, guide daily interactions with product managers, designers, engineers, data scientists, marketing and peers, and ensure research drives meaningful impact measured by incremental changes to product design and development roadmaps.
Key Responsibilities
Proven leadership experience managing and mentoring UX researchers, with a track record of developing talent and building high-performing teams.
End‑to‑end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting) and the ability to coach others in these areas.
Strategic thinking skills to develop research roadmaps that align with business objectives and product strategy.
Experience establishing research operations, processes, best practices that scale across teams and the ability to evangelize research across the organization.
Hands‑on experience with diverse research methods including lab‑based user testing, survey design, remote testing, prototype testing, and iterative testing. Experience managing both quantitative and qualitative research efforts.
Strong stakeholder management skills and the ability to influence product decisions at all levels of the organization.
Ability to balance team workload, prioritize projects, and meet ambitious deadlines while maintaining high‑quality standards.
Experience partnering with data science, analytics, and marketing teams to bring together multiple data sources.
Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
Ability to work within novel research spaces and guide teams through ambiguity.
Basic Qualifications
12+ years of proven success leading User Research projects with demonstrated impact.
3+ years of people management experience, including hiring, mentoring, and performance management.
A strong research portfolio demonstrating past work experience, team leadership, and deliverables (e.g., study plans, reports, research strategies).
BS in HCDE, Human Factors, Cognitive Psychology, Marketing, or related field.
Preferred Qualifications
Experience building research teams from the ground up or scaling research capabilities within organizations.
Experience working on AI‑powered products or emerging technologies.
Track record of establishing research operations and democratizing research practices across organizations.
Compensation
USA, CA, Culver City – $199,200.00 – $269,500.00 USD annually
USA, CA, San Francisco – $219,100.00 – $296,500.00 USD annually
USA, WA, Seattle – $199,200.00 – $269,500.00 USD annually
Benefits
Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans), EAP, Mental Health Support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave. Learn more at https://amazon.jobs/en/benefits.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Are you interested in shaping the future of entertainment? Are you passionate about research that enables new consumer experiences, business capabilities and drives efficiency? Prime Video is changing the way people watch movies and TV and we want you to join us in that mission! Prime Video is seeking a Sr Manager, UX Research to lead a team of researchers delivering impactful, end-to-end research that illuminates new insights and opportunities to delight our customers.
Position Summary
You will be a key strategic partner to product and design leadership, shaping product strategy through data‑driven insights and building research capabilities that scale across major product teams. You will develop and execute a comprehensive research strategy for your team, guide daily interactions with product managers, designers, engineers, data scientists, marketing and peers, and ensure research drives meaningful impact measured by incremental changes to product design and development roadmaps.
Key Responsibilities
Proven leadership experience managing and mentoring UX researchers, with a track record of developing talent and building high-performing teams.
End‑to‑end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting) and the ability to coach others in these areas.
Strategic thinking skills to develop research roadmaps that align with business objectives and product strategy.
Experience establishing research operations, processes, best practices that scale across teams and the ability to evangelize research across the organization.
Hands‑on experience with diverse research methods including lab‑based user testing, survey design, remote testing, prototype testing, and iterative testing. Experience managing both quantitative and qualitative research efforts.
Strong stakeholder management skills and the ability to influence product decisions at all levels of the organization.
Ability to balance team workload, prioritize projects, and meet ambitious deadlines while maintaining high‑quality standards.
Experience partnering with data science, analytics, and marketing teams to bring together multiple data sources.
Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
Ability to work within novel research spaces and guide teams through ambiguity.
Basic Qualifications
12+ years of proven success leading User Research projects with demonstrated impact.
3+ years of people management experience, including hiring, mentoring, and performance management.
A strong research portfolio demonstrating past work experience, team leadership, and deliverables (e.g., study plans, reports, research strategies).
BS in HCDE, Human Factors, Cognitive Psychology, Marketing, or related field.
Preferred Qualifications
Experience building research teams from the ground up or scaling research capabilities within organizations.
Experience working on AI‑powered products or emerging technologies.
Track record of establishing research operations and democratizing research practices across organizations.
Compensation
USA, CA, Culver City – $199,200.00 – $269,500.00 USD annually
USA, CA, San Francisco – $219,100.00 – $296,500.00 USD annually
USA, WA, Seattle – $199,200.00 – $269,500.00 USD annually
Benefits
Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans), EAP, Mental Health Support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave. Learn more at https://amazon.jobs/en/benefits.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
#J-18808-Ljbffr