Service Coordinator
Sunbelt Rentals, Myrtle Beach, SC, United States
Service Coordinator
Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Service Coordinator. As a Service Coordinator, you will coordinate the servicing of company and customer equipment in a timely and effective manner.
Duties & Responsibilities:
Coordinate and ensure the timely and accurate dispatch of field service mechanics for preventive maintenance
Coordinate and ensure the timely and accurate dispatch of rental equipment and tools to customers
Directs the supply of parts to shop mechanics, other branches and customers.
Directs the operations of the Parts Department in order to maintain appropriate inventories and minimize costs
Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.
Orders parts in order to maintain adequate supplies.
Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.
Handles customer complaints regarding equipment condition or operation.
Perform other duties assigned as assigned by the manager.
Qualifications:
High School Diploma, preferred
Valid driver's license
Strong experience with parts inventory management
Knowledge of purchasing process including optimum order sizing for reduced cost.
Basic computer skills
Supervisory skills
Personal and professional integrity
Flexible of approach to problem solving
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer Minority/Female/Disabled/Veteran and any other protected class. Base Pay Range: $18.04 - 24.80
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):
12-25 vacation days depending on years of service
5 sick days
6 holidays
2 half day holidays
2 floating holidays
1 inclusion day
1 volunteer day
Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply.
Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Service Coordinator. As a Service Coordinator, you will coordinate the servicing of company and customer equipment in a timely and effective manner.
Duties & Responsibilities:
Coordinate and ensure the timely and accurate dispatch of field service mechanics for preventive maintenance
Coordinate and ensure the timely and accurate dispatch of rental equipment and tools to customers
Directs the supply of parts to shop mechanics, other branches and customers.
Directs the operations of the Parts Department in order to maintain appropriate inventories and minimize costs
Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.
Orders parts in order to maintain adequate supplies.
Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.
Handles customer complaints regarding equipment condition or operation.
Perform other duties assigned as assigned by the manager.
Qualifications:
High School Diploma, preferred
Valid driver's license
Strong experience with parts inventory management
Knowledge of purchasing process including optimum order sizing for reduced cost.
Basic computer skills
Supervisory skills
Personal and professional integrity
Flexible of approach to problem solving
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer Minority/Female/Disabled/Veteran and any other protected class. Base Pay Range: $18.04 - 24.80
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):
12-25 vacation days depending on years of service
5 sick days
6 holidays
2 half day holidays
2 floating holidays
1 inclusion day
1 volunteer day
Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply.