Computer User Support Specialists Job at StraCon Services Group, LLC. in Lexingt
StraCon Services Group, LLC., Lexington Park, MD, United States
StraCon Services Group, LLC is seeking a Computer User Support Specialist, Journeymanin Patuxent River MD . TheComputer User Support Specialist, Journeymanwill be responsible for but no limited to the following requirements.
Essential Job Duties
Manage NALCOMIS Optimized Organizational Maintenance Activity Server and perform Database Administration actions
Directly support the Aircraft Maintenance Device, Portable Electronic Maintenance Aid, NALCOMIS OOMA and other ALE related systems
Assist with Data management processes and procedures as related to the NAVAIR ALE Architecture
Assist with ACAS Scans, STIG checks and implementation, patching, re-imaging, policy writing
Assist in coordination between Software Support Activity and Support Equipment activities
Assist in asset delegation and software transition, for new asset requests and tech refreshes
Monitor and submit for the addition or removal of services
Assist users with Data management
Perform system analysis for overall seat health
Support users in the performing daily functions when issues arise
Troubleshoot computer hardware and software related issues
Maintain a working asset inventory
Establish working relations with management and users
Work with a community of POC's to find solutions to on-going, current issues impacting users.
Travel Requirements
None.
Experience Requirements
3 to10yearsofexperienceperforming dutiesdescribed inthe functional description.
Desired Experience
Atleast3yearsofexperience usingNALCOMIS OOMA
Experience in COMNAVAIRFOR Inst 4790.2 series related maintenance processes
Knowledge of performing monitoring and tuning, upgrades and patching, backup and recovery, as well as troubleshooting and problem resolution
Experience with NALCOMIS OOMA; Certified as a SA/DBA preferred
CompTIA Security+ certification desired.
Education Requirements
Bachelor's Degree Preferred.
AA/AS degree Plus 2 additional years of experience.
Allowable Substitution:
Two (2) years additional work experience performing duties described in the functional description of the labor category may be substituted for an Associates Degree.
Security Requirements
U.S. Citizenship required
Must be able to obtain and maintain a Secret security clearance.
About StraCon
StraCon is dedicated to supporting our government clients and warfighters by Enhancing their Operational Capability. With a proven track record, and an employee focused philosophy, we have developed a culture that believes in the talent of the individual. StraCon employees are empowered to Make It Happen. Since 2008, we have provided Program Management, Training Systems Products, Financial Management, Instructional System Design, Data Management, Courseware Development, Engineering, Logistics, Foreign Military Sales Support, and a variety other technical services for the Department of Defense.
The estimated base salary range for this position is $57,000.00 - $80,000.00. The offered rate will be based on the selected candidates level of knowledge, education, experience and skill sets.StraCon offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans, as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and may be eligible for state or contract required paid time off programs.
StraCon is an Equal Opportunity Employer/Veterans/DisabledEmployer
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Essential Job Duties
Manage NALCOMIS Optimized Organizational Maintenance Activity Server and perform Database Administration actions
Directly support the Aircraft Maintenance Device, Portable Electronic Maintenance Aid, NALCOMIS OOMA and other ALE related systems
Assist with Data management processes and procedures as related to the NAVAIR ALE Architecture
Assist with ACAS Scans, STIG checks and implementation, patching, re-imaging, policy writing
Assist in coordination between Software Support Activity and Support Equipment activities
Assist in asset delegation and software transition, for new asset requests and tech refreshes
Monitor and submit for the addition or removal of services
Assist users with Data management
Perform system analysis for overall seat health
Support users in the performing daily functions when issues arise
Troubleshoot computer hardware and software related issues
Maintain a working asset inventory
Establish working relations with management and users
Work with a community of POC's to find solutions to on-going, current issues impacting users.
Travel Requirements
None.
Experience Requirements
3 to10yearsofexperienceperforming dutiesdescribed inthe functional description.
Desired Experience
Atleast3yearsofexperience usingNALCOMIS OOMA
Experience in COMNAVAIRFOR Inst 4790.2 series related maintenance processes
Knowledge of performing monitoring and tuning, upgrades and patching, backup and recovery, as well as troubleshooting and problem resolution
Experience with NALCOMIS OOMA; Certified as a SA/DBA preferred
CompTIA Security+ certification desired.
Education Requirements
Bachelor's Degree Preferred.
AA/AS degree Plus 2 additional years of experience.
Allowable Substitution:
Two (2) years additional work experience performing duties described in the functional description of the labor category may be substituted for an Associates Degree.
Security Requirements
U.S. Citizenship required
Must be able to obtain and maintain a Secret security clearance.
About StraCon
StraCon is dedicated to supporting our government clients and warfighters by Enhancing their Operational Capability. With a proven track record, and an employee focused philosophy, we have developed a culture that believes in the talent of the individual. StraCon employees are empowered to Make It Happen. Since 2008, we have provided Program Management, Training Systems Products, Financial Management, Instructional System Design, Data Management, Courseware Development, Engineering, Logistics, Foreign Military Sales Support, and a variety other technical services for the Department of Defense.
The estimated base salary range for this position is $57,000.00 - $80,000.00. The offered rate will be based on the selected candidates level of knowledge, education, experience and skill sets.StraCon offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans, as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and may be eligible for state or contract required paid time off programs.
StraCon is an Equal Opportunity Employer/Veterans/DisabledEmployer
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