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Coordinator of Learning Technology & Team Communications

Inside Higher Ed, Athens, GA, United States


Position Summary
The University of Georgia seeks an organized and thoughtful individual to join the Center for Teaching and Learning (CTL) as a Coordinator of Learning Technology & Team Communications. The CTL is a unit of the Office of Instruction whose central mission is to provide university‑wide leadership, collaboration, and support on matters related to instruction. The Coordinator of Learning Technology & Communications reports to the Senior Associate Director for Teaching and Learning and collaborates with other CTL personnel. At the CTL, Coordinators work under the guidance of their supervisor to develop and execute plans and protocols for effective and efficient operations in their area. They manage and oversee the implementation of programs and services, coordinate and support external‑facing initiatives, cultivate and maintain relationships with individuals from campus partner units, provide training, consultations, and support for individuals across campus, collaborate with their CTL colleagues, and more. The coordinator filling this position will join the CTL team in supporting instruction across all UGA schools and colleges. Instructional development services that may be included in this individual’s portfolio could include project management and coordination, one‑on‑one support for use of the learning management system, management of the CTL’s Thank‑a‑Teacher program, maintenance of the CTL’s learning management support site, coordination of the distribution of CTL faculty transcripts, and more.

Minimum Qualifications

Bachelor’s degree in a related field or equivalent and 2 years of professional experience

Knowledge, Skills, Abilities, and Competencies

Practical knowledge of Brightspace by D2L as a tool for instruction

Ability to provide timely support for the work of others in a professional manner, including assessing/diagnosing the need and identifying specific ways to meet those needs

Excellent project management skills, including the ability to attend to detail and manage multiple responsibilities simultaneously

Excellent written communication skills and the ability to distill practical technical information for use and application by others

Ability to identify solutions to problems and challenges as they arise

Physical Demands
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.

Duties and Responsibilities

Apply specialized knowledge of instructional technology, including Brightspace by D2L and related learning tools, to diagnose issues, provide guidance to faculty users, and develop solutions. Exercises discretion and judgment in addressing problems, identifying appropriate solutions, and recommending improvements to CTL leadership.

Develop and maintain university‑wide learning technology resources, including support sites and technical documentation used by faculty and teaching assistants. Use professional discretion to interpret system updates and determine which information should be communicated to instructional stakeholders.

Contribute to the development and deployment of additional resources and training sessions for the effective use of learning technology by instructional faculty and teaching assistants. Use professional discretion to identify key areas of need, evaluating the cost‑benefit tradeoff of the effort required to create these resources and training sessions.

Manage and execute programs and services central to the CTL’s academic mission (e.g., Thank‑a‑Teacher, LMS support operations, faculty transcript processes).

Assist the Senior Associate Director for Teaching and Learning, supporting effective and efficient development of new and existing programs, services, and events.

Professional development and other duties assigned.

Contact Details

Name: Ruth Poproski

Email: ruth.poproski@uga.edu

Equal Opportunity Employer Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

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