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Business Development Specialist (Hybrid Work Schedule)

Parts Town, Fort Wayne, IN, United States


Business Development Specialist (Hybrid Work Schedule)
The Business Development Specialist (internally known as PARTnership Builder) is responsible for finding, developing, and maintaining relationships with Retail Chain Customers. Being a sales guru, you will proactively manage your day by placing a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers and make it your mission to learn customer challenges and utilize the Parts Town value proposition to find solutions. You describe yourself as proactive and have a passion for facilitating all aspects of the sales process including identifying new opportunities, developing sales solutions, closing sales opportunities, negotiating pricing, and providing outstanding customer service and follow-up.

A Typical Day

Place a high volume of outbound calls (40+) to new and existing customers.

Identify, cultivate, and build new customer partnerships with Chain Customers in the HVAC space by understanding their problems
eeds and utilizing the Parts Town value proposition and solutions to solve them.

Build in-depth knowledge of Retail food service and HVAC industry trends and customer needs.

Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers nationwide.

Integrate all sales activities into CRM (Salesforce.com) system for timely, accurate reporting.

Conduct research on accounts to develop an understanding of their business and where Parts Town can be a solution to their parts needs.

Partner with Customer Experience team members to develop and grow customer relationships.

Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships, etc.).

To Land This Opportunity

You have 1-3 years of experience in an inside sales business development, customer development or account management role.

You have experience using Excel & Microsoft Office.

You are passionate about building something new and solving problems.

You enjoy meeting new people and have the drive to build long‑standing partnerships.

You describe yourself as proactive and organized – taking initiative and following through are a must.

You are resilient – you see rejection as an exciting challenge.

You have fantastic communication skills & you’re proficient in English (verbal and written).

Benefits

Team member appreciation events and recognition programs

Volunteer opportunities

Monthly IT stipend

Casual dress code

On‑demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses

All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

The salary range for this role is $55,094.88–$74,352.58 annually ($26.48–$35.74 hourly) which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance company. In addition to base pay, some roles offer a profit‑sharing program, and an annual bonus depending on the role.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.

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