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Business Office Associate

CarMax, Richmond, VA, United States


Carmax - 11090 West Broad Street - Responsibilities: Assist store personnel and all store departments in daily functions while adhering to CarMax guidelines; Provide customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process; Process paperwork associated with retail/wholesale automobile sales, including printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining information regarding registration and/or titling, processing reassignments, and auditing completed paperwork; Manage multiple pay types including receiving and counting money, distributing funds, preparing deposits and handling of the safe; Mentor new Business Office Associates and train other store departments on Business Office process and procedure