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Ecommerce Manager

Fortis Recruitment, Houston, TX, United States


This is a key hire within a growing retail business, focused on developing and scaling the online channel. The role sits at the centre of digital trading, working across marketing, systems and commercial teams to improve performance and deliver a strong customer experience online.

You’ll take full ownership of the website from a trading and performance perspective, with a clear remit to drive revenue growth, improve conversion and ensure campaigns translate effectively into online results. It’s a hands‑on role with real visibility across the business, suited to someone who enjoys both execution and commercial decision‑making.

Responsibilities
You’ll be responsible for the day‑to‑day performance of the online channel while also identifying and implementing improvements that drive growth. The role blends trading, marketing and optimisation, with a strong focus on using data to inform decisions and continuously improve results.

Key responsibilities will include:

Managing the website on a daily basis, ensuring products, pricing and promotions are accurate and commercially effective

Overseeing online merchandising, ensuring products are well positioned and aligned with trading priorities

Driving performance across paid digital channels, monitoring return and adjusting activity where needed

Analysing customer behaviour across the site to identify friction points and opportunities to improve conversion

Running tests across landing pages, product pages and checkout to improve performance

Working closely with marketing to execute campaigns online and ensure consistency across channels

Building and maintaining landing pages to support key campaigns and trading moments

Collaborating with internal teams to ensure stock availability and accurate product information online

Using data and reporting tools to track performance across traffic, conversion and revenue

Providing regular insights and recommendations to improve overall digital performance

Identifying opportunities to improve efficiency through tools, automation and better use of technology

Supporting ongoing enhancements to the eCommerce platform and user experience

Keeping a close eye on competitor activity and wider market trends within retail eCommerce

Managing multiple projects and priorities in a fast‑moving environment

Experience / Your Background

Proven experience managing an eCommerce or digital trading function within a retail environment

Strong understanding of how to drive online performance across traffic, conversion and revenue

Experience working with paid digital channels and performance marketing

Comfortable using data to guide decisions, with experience in tools such as Google Analytics or similar

Experience with eCommerce platforms such as Shopify, Magento or equivalent

Familiarity with testing, optimisation and improving the online customer journey

Strong organisational skills with the ability to manage multiple priorities

Confident working cross‑functionally with marketing and technical teams

Commercial mindset with a focus on delivering measurable results

Competitive salary with flexibility depending on experience

Opportunity to take ownership of a key revenue channel

Supportive and collaborative working environment

Exposure to senior stakeholders and wider business strategy

Scope to develop the role and make a tangible impact

Why Apply?
This is a strong opportunity to step into a role where you can genuinely influence how the online channel performs. You’ll have the autonomy to make decisions, test ideas and drive improvements, rather than simply maintaining what the’s already in place.

For someone who enjoys the commercial side of eCommerce and wants to be closer to decision‑making, it offers a good balance of ownership, pace and visibility within a growing retail business.

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