Check Clerk Lead
Canon, Wausau, WI, United States
Job Title
Under general supervision and working closely with Site Supervisor. Communicate with customers and peers to resolve complaints, research problems, and answer questions. Depositing checks, check audits, processes data entry transactions. Scanning checks, filing checks, and mailing checks. Performs other clerical duties as requested
Responsibilities
Communicate with customers and peers to resolve complaints, research problems, and answer questions
Support the accurate collection of metrics
Verify quality of products and accuracy of data
Performs audits
Check deposits
Performs scanning of return checks
Performs filing of return checks
Performs data entry processes into a database
Performs assigned tasks and projects
Verifies and corrects information
Ensure complete and accurate data entries into system
Performs other duties as assigned
Processes special and recurring reports
Mental qualifications include ability to enter data accurately, prepare reports and maintain records
Monitors email boxes, inboxes, and other systems to fulfill requested services
Physical Demands
Will be required to lift up to 10 lbs.
Must be able to use a keyboard and sit for extended periods of time. Mental qualifications include ability to follow directions and communicate appropriately and effectively with staff and customers.
Qualifications
High School Diploma or equivalent
3-5 years previous experience preferred
Microsoft Office and Database Systems
Knowledge of customer service concepts and practices
Knowledge of basic systems as needed
Skill in oral and written communication
Skill in operating a personal computer utilizing a variety of software applications, including database
Must be detail oriented and have good organizational skills
Ability to efficiently follow-up to find missing information
Ability to multi-task. Ability to take and follow direction
What We Offer
An opportunity to join an established team and be part of a successful and proven global organization!
A competitive compensation program!
Large Company Benefits: Medical/Dental/Vision/401K with a competitive company match!
Employee discounts on Canon products & vendor discount programs for employees!
World-Class Training & Career Development Programs!
Under general supervision and working closely with Site Supervisor. Communicate with customers and peers to resolve complaints, research problems, and answer questions. Depositing checks, check audits, processes data entry transactions. Scanning checks, filing checks, and mailing checks. Performs other clerical duties as requested
Responsibilities
Communicate with customers and peers to resolve complaints, research problems, and answer questions
Support the accurate collection of metrics
Verify quality of products and accuracy of data
Performs audits
Check deposits
Performs scanning of return checks
Performs filing of return checks
Performs data entry processes into a database
Performs assigned tasks and projects
Verifies and corrects information
Ensure complete and accurate data entries into system
Performs other duties as assigned
Processes special and recurring reports
Mental qualifications include ability to enter data accurately, prepare reports and maintain records
Monitors email boxes, inboxes, and other systems to fulfill requested services
Physical Demands
Will be required to lift up to 10 lbs.
Must be able to use a keyboard and sit for extended periods of time. Mental qualifications include ability to follow directions and communicate appropriately and effectively with staff and customers.
Qualifications
High School Diploma or equivalent
3-5 years previous experience preferred
Microsoft Office and Database Systems
Knowledge of customer service concepts and practices
Knowledge of basic systems as needed
Skill in oral and written communication
Skill in operating a personal computer utilizing a variety of software applications, including database
Must be detail oriented and have good organizational skills
Ability to efficiently follow-up to find missing information
Ability to multi-task. Ability to take and follow direction
What We Offer
An opportunity to join an established team and be part of a successful and proven global organization!
A competitive compensation program!
Large Company Benefits: Medical/Dental/Vision/401K with a competitive company match!
Employee discounts on Canon products & vendor discount programs for employees!
World-Class Training & Career Development Programs!