Full-Time/Agent Front Desk

IHG Hotels & Resorts - Fort Huachuca - Responsibilities: Be the warm welcome that kicks off a memorable guest experience; Acknowledge IHG Rewards Club members and returning guests, in person or on the phone; Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay; Handle cash and credit transactions; Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes